Ubuntu
update-notifier package

package failed to install/upgrade something. Some dialog popped up. Any info got lost after clicking. I didn't anticipate I would have to log it by myself.

Bug #1630182 reported by Marc Girod on 2016-10-04

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	update-notifier (Ubuntu)	Expired	Undecided	Unassigned

Bug Description

Sorry, with GUIs, the user (me) gets dumber and dumber...

ProblemType: Package
DistroRelease: Ubuntu 14.04
Package: update-notifier-common 0.154.1ubuntu2
ProcVersionSignature: Ubuntu 3.13.0-95.142-generic 3.13.11-ckt39
Uname: Linux 3.13.0-95-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3.21
Architecture: amd64
Date: Mon Oct 3 09:43:12 2016
DuplicateSignature: package:update-notifier-common:0.154.1ubuntu2:subprocess installed post-installation script returned error exit status 1
ErrorMessage: subprocess installed post-installation script returned error exit status 1
PackageArchitecture: all
RelatedPackageVersions:
dpkg 1.17.5ubuntu5.7
apt 1.0.1ubuntu2.14
SourcePackage: update-notifier
Title: package update-notifier-common 0.154.1ubuntu2 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1
UpgradeStatus: Upgraded to trusty on 2016-03-21 (196 days ago)
modified.conffile..etc.apt.apt.conf.d.10periodic: [modified]
modified.conffile..etc.apt.apt.conf.d.15update.stamp: [modified]
mtime.conffile..etc.apt.apt.conf.d.10periodic: 2015-06-16T19:00:12.410561
mtime.conffile..etc.apt.apt.conf.d.15update.stamp: 2015-08-24T17:54:14.923117

Tags:

Revision history for this message

Marc Girod (mgirod.sf) wrote on 2016-10-04:

AptOrdering.txt Edit (994 bytes, text/plain; charset="utf-8")
Dependencies.txt Edit (2.2 KiB, text/plain; charset="utf-8")
Df.txt Edit (576 bytes, text/plain; charset="utf-8")
Dmesg.txt Edit (105.3 KiB, text/plain; charset="utf-8")
DpkgHistoryLog.txt Edit (1.3 KiB, text/plain; charset="utf-8")
DpkgTerminalLog.txt Edit (4.0 KiB, text/plain; charset="utf-8")

Apport retracing service (apport) on 2016-10-04

tags:

removed: need-duplicate-check

Revision history for this message

Steve Langasek (vorlon) wrote on 2016-10-04:

The logs that were automatically attached to your bug report include the following errors:

Processing triggers for gnome-icon-theme (3.10.0-0ubuntu2) ...

(gtk-update-icon-cache-3.0:27256): GdkPixbuf-WARNING **: Cannot open pixbuf loader module file '/usr/lib/x86_64-linux-gnu/gdk-pixbuf-2.0/2.10.0/loaders.cache': No such file or directory

This likely means that your installation is broken.
Try running the command
  gdk-pixbuf-query-loaders > /usr/lib/x86_64-linux-gnu/gdk-pixbuf-2.0/2.10.0/loaders.cache
to make things work again for the time being.
Setting up update-notifier-common (0.154.1ubuntu2) ...
Traceback (most recent call last):
  File "/usr/lib/update-notifier/package-data-downloader", line 26, in <module>
    import debian.deb822
ImportError: No module named debian.deb822

We have seen this error reported more than once, but it's not reproducible. I know of no way this could happen without a corrupted installation, because update-notifier-common directly depends on python-debian, which contains the debian.deb822 python module. Does the file /usr/lib/python2.7/dist-packages/debian/deb822.py exist on your system? What does the command 'md5sum /usr/lib/update-notifier/package-data-downloader' return?

Changed in update-notifier (Ubuntu):
status:	New → Incomplete

Revision history for this message

Marc Girod (mgirod.sf) wrote on 2016-10-05: Re: [Bug 1630182] Re: package failed to install/upgrade something. Some dialog popped up. Any info got lost after clicking. I didn't anticipate I would have to log it by myself.

loaders.cache Edit (4.5 KiB, application/octet-stream; name="loaders.cache")

Download full text (3.9 KiB)

Thank you very much, Steve, for your reply.

I acknowledge this error, which I've been trying (failing) to fix
yesterday, using some suggestions found on the web.
I didn't know this report related to it.

I do have a:

-rw-r--r-- 1 root root 4573 Oct 3 09:43
/usr/lib/x86_64-linux-gnu/gdk-pixbuf-2.0/2.10.0/loaders.cache

I attach a copy.
I tried to run gdk-pixbuf-query-loaders (after renaming the existing
cache), but failed as the tool is not installed, and I failed to install it.

The file:

-rw-r--r-- 1 root root 46885 Sep 5 2012
/usr/lib/python2.7/dist-packages/debian/deb822.py

does also exist on my system.

Marc

On Wed, Oct 5, 2016 at 12:55 AM, Steve Langasek <
<email address hidden>> wrote:

> The logs that were automatically attached to your bug report include the
> following errors:
>
> Processing triggers for gnome-icon-theme (3.10.0-0ubuntu2) ...
>
> (gtk-update-icon-cache-3.0:27256): GdkPixbuf-WARNING **: Cannot open
> pixbuf loader module file '/usr/lib/x86_64-linux-gnu/gdk-
> pixbuf-2.0/2.10.0/loaders.cache': No such file or directory
>
> This likely means that your installation is broken.
> Try running the command
> gdk-pixbuf-query-loaders > /usr/lib/x86_64-linux-gnu/gdk-
> pixbuf-2.0/2.10.0/loaders.cache
> to make things work again for the time being.
> Setting up update-notifier-common (0.154.1ubuntu2) ...
> Traceback (most recent call last):
> File "/usr/lib/update-notifier/package-data-downloader", line 26, in
> <module>
> import debian.deb822
> ImportError: No module named debian.deb822
>
> We have seen this error reported more than once, but it's not
> reproducible. I know of no way this could happen without a corrupted
> installation, because update-notifier-common directly depends on python-
> debian, which contains the debian.deb822 python module. Does the file
> /usr/lib/python2.7/dist-packages/debian/deb822.py exist on your system?
> What does the command 'md5sum /usr/lib/update-notifier/package-data-
> downloader' return?
>
> ** Changed in: update-notifier (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1630182
>
> Title:
> package failed to install/upgrade something. Some dialog popped up.
> Any info got lost after clicking. I didn't anticipate I would have to
> log it by myself.
>
> Status in update-notifier package in Ubuntu:
> Incomplete
>
> Bug description:
> Sorry, with GUIs, the user (me) gets dumber and dumber...
>
> ProblemType: Package
> DistroRelease: Ubuntu 14.04
> Package: update-notifier-common 0.154.1ubuntu2
> ProcVersionSignature: Ubuntu 3.13.0-95.142-generic 3.13.11-ckt39
> Uname: Linux 3.13.0-95-generic x86_64
> NonfreeKernelModules: nvidia
> ApportVersion: 2.14.1-0ubuntu3.21
> Architecture: amd64
> Date: Mon Oct 3 09:43:12 2016
> DuplicateSignature: package:update-notifier-common:0.154.1ubuntu2:subprocess
> installed post-installation script returned error exit status 1
> ErrorMessage: subprocess installed post-installation script returned
> error exit status 1
> PackageArchitecture: all
> RelatedPackageVersions:
> dpkg...

Thank you very much, Steve, for your reply.

I acknowledge this error, which I've been trying (failing) to fix
yesterday, using some suggestions found on the web.
I didn't know this report related to it.

I do have a:

-rw-r--r-- 1 root root 4573 Oct  3 09:43
/usr/lib/x86_64-linux-gnu/gdk-pixbuf-2.0/2.10.0/loaders.cache

I attach a copy.
I tried to run gdk-pixbuf-query-loaders (after renaming the existing
cache), but failed as the tool is not installed, and I failed to install it.

The file:

-rw-r--r-- 1 root root 46885 Sep  5  2012
/usr/lib/python2.7/dist-packages/debian/deb822.py

does also exist on my system.

Marc

On Wed, Oct 5, 2016 at 12:55 AM, Steve Langasek <
steve.langasek@canonical.com> wrote:

> The logs that were automatically attached to your bug report include the
> following errors:
>
> Processing triggers for gnome-icon-theme (3.10.0-0ubuntu2) ...
>
> (gtk-update-icon-cache-3.0:27256): GdkPixbuf-WARNING **: Cannot open
> pixbuf loader module file '/usr/lib/x86_64-linux-gnu/gdk-
> pixbuf-2.0/2.10.0/loaders.cache': No such file or directory
>
> This likely means that your installation is broken.
> Try running the command
>   gdk-pixbuf-query-loaders > /usr/lib/x86_64-linux-gnu/gdk-
> pixbuf-2.0/2.10.0/loaders.cache
> to make things work again for the time being.
> Setting up update-notifier-common (0.154.1ubuntu2) ...
> Traceback (most recent call last):
>   File "/usr/lib/update-notifier/package-data-downloader", line 26, in
> <module>
>     import debian.deb822
> ImportError: No module named debian.deb822
>
> We have seen this error reported more than once, but it's not
> reproducible.  I know of no way this could happen without a corrupted
> installation, because update-notifier-common directly depends on python-
> debian, which contains the debian.deb822 python module.  Does the file
> /usr/lib/python2.7/dist-packages/debian/deb822.py exist on your system?
> What does the command 'md5sum /usr/lib/update-notifier/package-data-
> downloader' return?
>
> ** Changed in: update-notifier (Ubuntu)
>        Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1630182
>
> Title:
>   package failed to install/upgrade something. Some dialog popped up.
>   Any info got lost after clicking. I didn't anticipate I would have to
>   log it by myself.
>
> Status in update-notifier package in Ubuntu:
>   Incomplete
>
> Bug description:
>   Sorry, with GUIs, the user (me) gets dumber and dumber...
>
>   ProblemType: Package
>   DistroRelease: Ubuntu 14.04
>   Package: update-notifier-common 0.154.1ubuntu2
>   ProcVersionSignature: Ubuntu 3.13.0-95.142-generic 3.13.11-ckt39
>   Uname: Linux 3.13.0-95-generic x86_64
>   NonfreeKernelModules: nvidia
>   ApportVersion: 2.14.1-0ubuntu3.21
>   Architecture: amd64
>   Date: Mon Oct  3 09:43:12 2016
>   DuplicateSignature: package:update-notifier-common:0.154.1ubuntu2:subprocess
> installed post-installation script returned error exit status 1
>   ErrorMessage: subprocess installed post-installation script returned
> error exit status 1
>   PackageArchitecture: all
>   RelatedPackageVersions:
>    dpkg 1.17.5ubuntu5.7
>    apt  1.0.1ubuntu2.14
>   SourcePackage: update-notifier
>   Title: package update-notifier-common 0.154.1ubuntu2 failed to
> install/upgrade: subprocess installed post-installation script returned
> error exit status 1
>   UpgradeStatus: Upgraded to trusty on 2016-03-21 (196 days ago)
>   modified.conffile..etc.apt.apt.conf.d.10periodic: [modified]
>   modified.conffile..etc.apt.apt.conf.d.15update.stamp: [modified]
>   mtime.conffile..etc.apt.apt.conf.d.10periodic:
> 2015-06-16T19:00:12.410561
>   mtime.conffile..etc.apt.apt.conf.d.15update.stamp:
> 2015-08-24T17:54:14.923117
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/update-notifier/+bug/1630182/+
> subscriptions
>

Revision history for this message

Marc Girod (mgirod.sf) wrote on 2016-10-07:

Download full text (4.3 KiB)

Sorry, I missed one reply to a question of yours:

$ md5sum /usr/lib/update-notifier/package-data-downloader
cc998cb094103c9d59b9ad13494a44cc
/usr/lib/update-notifier/package-data-downloader

Marc

On Wed, Oct 5, 2016 at 8:57 AM, Marc Girod <email address hidden>
wrote:

> Thank you very much, Steve, for your reply.
>
> I acknowledge this error, which I've been trying (failing) to fix
> yesterday, using some suggestions found on the web.
> I didn't know this report related to it.
>
> I do have a:
>
> -rw-r--r-- 1 root root 4573 Oct 3 09:43 /usr/lib/x86_64-linux-gnu/gdk-
> pixbuf-2.0/2.10.0/loaders.cache
>
> I attach a copy.
> I tried to run gdk-pixbuf-query-loaders (after renaming the existing
> cache), but failed as the tool is not installed, and I failed to install it.
>
> The file:
>
> -rw-r--r-- 1 root root 46885 Sep 5 2012 /usr/lib/python2.7/dist-
> packages/debian/deb822.py
>
> does also exist on my system.
>
> Marc
>
> On Wed, Oct 5, 2016 at 12:55 AM, Steve Langasek <
> <email address hidden>> wrote:
>
>> The logs that were automatically attached to your bug report include the
>> following errors:
>>
>> Processing triggers for gnome-icon-theme (3.10.0-0ubuntu2) ...
>>
>> (gtk-update-icon-cache-3.0:27256): GdkPixbuf-WARNING **: Cannot open
>> pixbuf loader module file '/usr/lib/x86_64-linux-gnu/gdk-
>> pixbuf-2.0/2.10.0/loaders.cache': No such file or directory
>>
>> This likely means that your installation is broken.
>> Try running the command
>> gdk-pixbuf-query-loaders > /usr/lib/x86_64-linux-gnu/gdk-
>> pixbuf-2.0/2.10.0/loaders.cache
>> to make things work again for the time being.
>> Setting up update-notifier-common (0.154.1ubuntu2) ...
>> Traceback (most recent call last):
>> File "/usr/lib/update-notifier/package-data-downloader", line 26, in
>> <module>
>> import debian.deb822
>> ImportError: No module named debian.deb822
>>
>> We have seen this error reported more than once, but it's not
>> reproducible. I know of no way this could happen without a corrupted
>> installation, because update-notifier-common directly depends on python-
>> debian, which contains the debian.deb822 python module. Does the file
>> /usr/lib/python2.7/dist-packages/debian/deb822.py exist on your system?
>> What does the command 'md5sum /usr/lib/update-notifier/package-data-
>> downloader' return?
>>
>> ** Changed in: update-notifier (Ubuntu)
>> Status: New => Incomplete
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1630182
>>
>> Title:
>> package failed to install/upgrade something. Some dialog popped up.
>> Any info got lost after clicking. I didn't anticipate I would have to
>> log it by myself.
>>
>> Status in update-notifier package in Ubuntu:
>> Incomplete
>>
>> Bug description:
>> Sorry, with GUIs, the user (me) gets dumber and dumber...
>>
>> ProblemType: Package
>> DistroRelease: Ubuntu 14.04
>> Package: update-notifier-common 0.154.1ubuntu2
>> ProcVersionSignature: Ubuntu 3.13.0-95.142-generic 3.13.11-ckt39
>> Uname: Linux 3.13.0-95-generic x86_64
>> NonfreeKernelModules: nvidia
>> ApportVersion: 2.14.1...

Sorry, I missed one reply to a question of yours:

$ md5sum /usr/lib/update-notifier/package-data-downloader
cc998cb094103c9d59b9ad13494a44cc
 /usr/lib/update-notifier/package-data-downloader

Marc

On Wed, Oct 5, 2016 at 8:57 AM, Marc Girod <marc.girod@salesforce.com>
wrote:

> Thank you very much, Steve, for your reply.
>
> I acknowledge this error, which I've been trying (failing) to fix
> yesterday, using some suggestions found on the web.
> I didn't know this report related to it.
>
> I do have a:
>
> -rw-r--r-- 1 root root 4573 Oct  3 09:43 /usr/lib/x86_64-linux-gnu/gdk-
> pixbuf-2.0/2.10.0/loaders.cache
>
> I attach a copy.
> I tried to run gdk-pixbuf-query-loaders (after renaming the existing
> cache), but failed as the tool is not installed, and I failed to install it.
>
> The file:
>
> -rw-r--r-- 1 root root 46885 Sep  5  2012 /usr/lib/python2.7/dist-
> packages/debian/deb822.py
>
> does also exist on my system.
>
> Marc
>
> On Wed, Oct 5, 2016 at 12:55 AM, Steve Langasek <
> steve.langasek@canonical.com> wrote:
>
>> The logs that were automatically attached to your bug report include the
>> following errors:
>>
>> Processing triggers for gnome-icon-theme (3.10.0-0ubuntu2) ...
>>
>> (gtk-update-icon-cache-3.0:27256): GdkPixbuf-WARNING **: Cannot open
>> pixbuf loader module file '/usr/lib/x86_64-linux-gnu/gdk-
>> pixbuf-2.0/2.10.0/loaders.cache': No such file or directory
>>
>> This likely means that your installation is broken.
>> Try running the command
>>   gdk-pixbuf-query-loaders > /usr/lib/x86_64-linux-gnu/gdk-
>> pixbuf-2.0/2.10.0/loaders.cache
>> to make things work again for the time being.
>> Setting up update-notifier-common (0.154.1ubuntu2) ...
>> Traceback (most recent call last):
>>   File "/usr/lib/update-notifier/package-data-downloader", line 26, in
>> <module>
>>     import debian.deb822
>> ImportError: No module named debian.deb822
>>
>> We have seen this error reported more than once, but it's not
>> reproducible.  I know of no way this could happen without a corrupted
>> installation, because update-notifier-common directly depends on python-
>> debian, which contains the debian.deb822 python module.  Does the file
>> /usr/lib/python2.7/dist-packages/debian/deb822.py exist on your system?
>> What does the command 'md5sum /usr/lib/update-notifier/package-data-
>> downloader' return?
>>
>> ** Changed in: update-notifier (Ubuntu)
>>        Status: New => Incomplete
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1630182
>>
>> Title:
>>   package failed to install/upgrade something. Some dialog popped up.
>>   Any info got lost after clicking. I didn't anticipate I would have to
>>   log it by myself.
>>
>> Status in update-notifier package in Ubuntu:
>>   Incomplete
>>
>> Bug description:
>>   Sorry, with GUIs, the user (me) gets dumber and dumber...
>>
>>   ProblemType: Package
>>   DistroRelease: Ubuntu 14.04
>>   Package: update-notifier-common 0.154.1ubuntu2
>>   ProcVersionSignature: Ubuntu 3.13.0-95.142-generic 3.13.11-ckt39
>>   Uname: Linux 3.13.0-95-generic x86_64
>>   NonfreeKernelModules: nvidia
>>   ApportVersion: 2.14.1-0ubuntu3.21
>>   Architecture: amd64
>>   Date: Mon Oct  3 09:43:12 2016
>>   DuplicateSignature: package:update-notifier-common:0.154.1ubuntu2:subprocess
>> installed post-installation script returned error exit status 1
>>   ErrorMessage: subprocess installed post-installation script returned
>> error exit status 1
>>   PackageArchitecture: all
>>   RelatedPackageVersions:
>>    dpkg 1.17.5ubuntu5.7
>>    apt  1.0.1ubuntu2.14
>>   SourcePackage: update-notifier
>>   Title: package update-notifier-common 0.154.1ubuntu2 failed to
>> install/upgrade: subprocess installed post-installation script returned
>> error exit status 1
>>   UpgradeStatus: Upgraded to trusty on 2016-03-21 (196 days ago)
>>   modified.conffile..etc.apt.apt.conf.d.10periodic: [modified]
>>   modified.conffile..etc.apt.apt.conf.d.15update.stamp: [modified]
>>   mtime.conffile..etc.apt.apt.conf.d.10periodic:
>> 2015-06-16T19:00:12.410561
>>   mtime.conffile..etc.apt.apt.conf.d.15update.stamp:
>> 2015-08-24T17:54:14.923117
>>
>> To manage notifications about this bug go to:
>> https://bugs.launchpad.net/ubuntu/+source/update-notifier/+
>> bug/1630182/+subscriptions
>>
>
>

Revision history for this message

Launchpad Janitor (janitor) wrote on 2016-12-07:

[Expired for update-notifier (Ubuntu) because there has been no activity for 60 days.]

Changed in update-notifier (Ubuntu):
status:	Incomplete → Expired

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Ubuntuupdate-notifier package

package failed to install/upgrade something. Some dialog popped up. Any info got lost after clicking. I didn't anticipate I would have to log it by myself.

Bug Description

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Ubuntu
update-notifier package