Update Notifier does not appear after upgrade to Natty

Bug #126775 reported by Indy
68
This bug affects 13 people
Affects Status Importance Assigned to Milestone
update-notifier (Ubuntu)
Invalid
Medium
Unassigned
Nominated for Jaunty by ling
Nominated for Karmic by ling

Bug Description

Binary package hint: update-notifier

Although "Update Notifier" is enabled to run at login (I can see this from System->Preferences->Sessions), it does not do an automatic update, thus, it does not notify me about software updates. I have to manually do a "sudo apt-get update && sudo apt-get upgrade" in order to have the latest software in my system. I found out that there is already a similar bug report at launchpad, but the developers was saying that if this bug occurs in Feisty or Gutsy, the bug should be reopened. I am using Ubuntu 7.04 Feisty Fawn, so, I reopened the bug report (in fact, I made a new one).

Revision history for this message
Michael Vogt (mvo) wrote :

Thanks for your bugreport.

Can you please attach the output of:
$ ls -l /var/lib/apt/lists
and
$ /usr/lib/update-notifier/apt-check
to this bugreport?

Changed in update-notifier:
status: New → Incomplete
Revision history for this message
Indy (indy90-deactivatedaccount) wrote :

Sure

Revision history for this message
Indy (indy90-deactivatedaccount) wrote :

Here's the other one

Revision history for this message
Michael Vogt (mvo) wrote :

Thanks for this information.

How do you connect to the internet? Do you have to manually start the connection?

Thanks,
 Michael

Revision history for this message
Indy (indy90-deactivatedaccount) wrote :

I connect to the internet through a router. No, I don't have to manually start the connection.

Revision history for this message
Benjamin Rubin (bnrubin) wrote :

User has provided needed information.

Changed in update-notifier:
status: Incomplete → New
Revision history for this message
Vincent (vinnl) wrote :

I also have this problem, running Xubuntu Gutsy RC. NetworkManager automatically set up my wired connection. I've attached ls -l /var/lib/apt/lists.

Revision history for this message
Vincent (vinnl) wrote :

And here is /usr/lib/update-notifier/apt-check.

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eZFlow (breakdevize) wrote :

I have the same problem on 8.04

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Steve Holmes (bouncysteve) wrote :

I had the same problem in 8.10 and again in 9.04 alphas

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Jarno Suni (jarnos) wrote :

I have this problem in 9.04 (using LXDE).

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Jarno Suni (jarnos) wrote :
Revision history for this message
Wajuz Donny (wajuzdonny) wrote :

same problem in 9.04 beta (32bit)

based on the command on the Sessions preference.
>
$ update-notifier --startup-delay=60
/home/user/.gtkrc-2.0:2: error: scanner: unterminated string constant - e.g. `style'
/home/user/.themes/Dust/gtk-2.0/gtkrc:80: Murrine configuration option "highlight_ratio" will be deprecated in future releases. Please use "highlight_shade" instead.
/home/user/.themes/Dust/gtk-2.0/gtkrc:81: Murrine configuration option "lightborder_ratio" will be deprecated in future releases. Please use "lightborder_shade" instead.
/home/user/.themes/Dust/gtk-2.0/gtkrc:96: Murrine configuration option "style" is not supported and will be ignored.
/home/user/.themes/Dust/gtk-2.0/gtkrc:226: Murrine configuration option "style" is not supported and will be ignored.
/home/user/.themes/Dust/gtk-2.0/gtkrc:335: Murrine configuration option "style" is not supported and will be ignored.
/home/user/.themes/Dust/gtk-2.0/gtkrc:369: Murrine configuration option "style" is not supported and will be ignored.

** (update-notifier:5929): WARNING **: already running?
>
something wrong with the theme?

Revision history for this message
Wajuz Donny (wajuzdonny) wrote :
Revision history for this message
xteejx (xteejx-deactivatedaccount) wrote :

I am also seeing this on Jaunty Final. Marking Traiged, setting Medium importance. Providing more information.

Changed in update-notifier (Ubuntu):
importance: Undecided → Medium
status: New → Confirmed
Revision history for this message
xteejx (xteejx-deactivatedaccount) wrote : apport-collect data

Architecture: i386
DistroRelease: Ubuntu 9.04
Package: update-notifier 0.76.7
PackageArchitecture: i386
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_GB.UTF-8
Uname: Linux 2.6.28-11-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

Revision history for this message
xteejx (xteejx-deactivatedaccount) wrote :
Revision history for this message
mark mc evoy (mark-m-live) wrote : Re: Update Notifier does not work

hi mark here, im a noobie at ubuntu, im trying to update too 9.04 but it wont let me it come up ''It was not possible to authenticate some packages. This may be a transient network problem. You may want to try again later. See below for a list of unauthenticated packages''acpid
apport
apport-gtk
bind9-host
cron
cups
cups-bsd
cups-client
cups-common
dbus
dbus-x11
dhcp3-client
dhcp3-common
dnsmasq-base
dnsutils
firefox
firefox-3.0
firefox-3.0-branding
firefox-3.0-gnome-support
firefox-gnome-support
gstreamer0.10-plugins-good
gstreamer0.10-pulseaudio
libbind9-40
libcompress-raw-zlib-perl
libcups2
libcupsimage2
libcurl3
libcurl3-gnutls
libdbus-1-3
libdns45
libfreetype6
libgd2-noxpm
libglib2.0-0
libglib2.0-data
libgnutls26
libhtml-parser-perl
libicu38
libisc45
libisccc40
libisccfg40
liblwres40
libmagickcore1
libmagickwand1
libmono-cairo1.0-cil
libmono-cairo2.0-cil
libmono-corlib1.0-cil
libmono-corlib2.0-cil
libmono-data-tds1.0-cil
libmono-data-tds2.0-cil
libmono-data1.0-cil
libmono-data2.0-cil
libmono-getoptions1.0-cil
libmono-getoptions2.0-cil
libmono-i18n1.0-cil
libmono-i18n2.0-cil
libmono-posix1.0-cil
libmono-posix2.0-cil
libmono-security1.0-cil
libmono-security2.0-cil
libmono-sharpzip0.84-cil
libmono-sharpzip2.84-cil
libmono-sqlite2.0-cil
libmono-system-data1.0-cil
libmono-system-data2.0-cil
libmono-system-web1.0-cil
libmono-system-web2.0-cil
libmono-system1.0-cil
libmono-system2.0-cil
libmono0
libmono1.0-cil
libmono2.0-cil
libmpfr1ldbl
libneon27
libnewt0.52
libnspr4-0d
libnss3-1d
libopenexr6
libpam-modules
libpam-runtime
libpam0g
libperl5.10
libpoppler-glib4
libpoppler4
libpulse-browse0
libpulse0
libpulsecore9
libpurple-bin
libpurple0
libsasl2-2
libsasl2-modules
libsmbclient
libsndfile1
libssl0.9.8
libtiff4
libvorbis0a
libvorbisenc2
libvorbisfile3
libwbclient0
libwmf0.2-7
libwmf0.2-7-gtk
libxml2
libxml2-utils
linux-generic
linux-headers-2.6.28-16
linux-headers-2.6.28-16-generic
linux-headers-generic
linux-image-2.6.28-16-generic
linux-image-generic
linux-libc-dev
linux-restricted-modules-2.6.28-16-generic
linux-restricted-modules-common
linux-restricted-modules-generic
mono-2.0-gac
mono-2.0-runtime
mono-common
mono-gac
mono-jit
mono-runtime
ntpdate
openoffice.org-base-core
openoffice.org-calc
openoffice.org-common
openoffice.org-core
openoffice.org-draw
openoffice.org-emailmerge
openoffice.org-gnome
openoffice.org-gtk
openoffice.org-impress
openoffice.org-math
openoffice.org-style-human
openoffice.org-writer
openssl
perl
perl-base
perl-modules
pidgin
pidgin-data
poppler-utils
pulseaudio
pulseaudio-esound-compat
pulseaudio-module-gconf
pulseaudio-module-hal
pulseaudio-module-x11
pulseaudio-utils
python-apport
python-libxml2
python-newt
python-problem-report
python-uno
samba-common
smbclient
ttf-opensymbol
uno-libs3
ure
wget
whiptail
xulrunner-1.9
xulrunner-1.9-gnome-support

i dont understand wat iv to do can someone help thank you

Revision history for this message
xteejx (xteejx-deactivatedaccount) wrote :

Mark, that is not a bug, rather you are having a network problem. Please change the server and try again another time. Note for future reference, this is a bug report. For support and help you can either use the Answers section of Launchpad or #ubuntu IRC channel on irc.freenode.net

summary: - Update Notifier does not work
+ [karmic] Update Notifier does not work
Revision history for this message
Fredrik (fredrk) wrote : Re: [karmic] Update Notifier does not work

I have the same issue on Karmic.

The bug is from 2007-07-18 and you haven't solved it yet? Sigh...

Revision history for this message
xteejx (xteejx-deactivatedaccount) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner.
There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test the current Ubuntu version (10.10). If you can test it, and it is still an issue, we would appreciate if you could upload updated logs by running apport-collect <bug #>, and any other logs that are relevant for this particular issue.

Changed in update-notifier (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for update-notifier (Ubuntu) because there has been no activity for 60 days.]

Changed in update-notifier (Ubuntu):
status: Incomplete → Expired
Revision history for this message
firebird (sysadmin-dk-compmath-deactivatedaccount) wrote :

would you please set the status back to confirmed?
the bug still exists in 10.10.
and another year has passed since Fredrik Sjögren complained...

Revision history for this message
xteejx (xteejx-deactivatedaccount) wrote :

The reason this was closed is that there was no reply after I had asked if it was still a problem. Since it is, could you please add the log files from '/var/log/dist-upgrade/' to this bug report as separate attachments and also run "apport-collect 126775" without quotes in a terminal. Thanks in advance.

Changed in update-notifier (Ubuntu):
status: Expired → Incomplete
Revision history for this message
erqiang (zhou-erqiang) wrote :

new updated from 10.10 to 11.04 beta, since then update-notifier never appears again,

the output of "/usr/lib/update-notifier/apt-check" is: "77;0";

the output of "ls -l /var/lib/apt/lists/" and the log file are attached.

Revision history for this message
erqiang (zhou-erqiang) wrote :
Revision history for this message
xteejx (xteejx-deactivatedaccount) wrote :

Thank you for the information. I have marked this as Triaged and now handing it over to developers to have a look at. Thank you again for reporting this to us.

summary: - [karmic] Update Notifier does not work
+ Update Notifier does not appear after upgrade to Natty
Changed in update-notifier (Ubuntu):
status: Incomplete → Triaged
tags: added: maverick2natty natty
Revision history for this message
Jan Reucker (slowhand-47) wrote :

I have the same problem, but with a fresh install of 11.04, using the default Unity desktop. No update notifications. update-notifier is running.

Revision history for this message
Jan Reucker (slowhand-47) wrote :

Found the root cause of my problems... I'm currently running two installations of 11.04, one on my desktop PC, one on my netbook. Both didn't notify me of updates, at least I thought so:

1.) On my desktop, update-notifier works correctly, but I didn't understand the way the user is notified. In the meantime I discovered that there is no pop-up message or status bar icon. Instead, update-manager simply starts in the background (minimized to the dock). I had to get used to this behaviour. The dock is hidden most of the time, so if you miss the application starting up, you might not notice it.

2.) On my netbook, things were a bit more complicated. Having learned the new way of notification, I noticed that update-manager starts up immediately if I 'sudo apt-get update' manually and updates are available. So the problem wasn't with update-notifier, but with the way apt updates are performed. Digging through /etc/cron.daily/apt, I found out that the update is only performed if the computer is on AC power when anacron runs the script. I usually don't use my netbook on AC power. Most of the time I charge it and then carry it around running on battery (that's what netbooks were made for, BTW ;-).

Issue #2 is very annoying for users of portable devices, maybe I'll open a new bug for it. This behaviour should at least be configurable. With 6+ hours of battery life I don't think it's dangerous to update the apt database without the AC adapter connected.

Revision history for this message
Mörgæs (moergaes) wrote :

Closing due to age.
If a similar bug appears in Ubuntu 14.04 please open a new report.

Changed in update-notifier (Ubuntu):
status: Triaged → Invalid
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