Lucid to Precise upgrade fails: release upgrader fails to start

Bug #898482 reported by Erick Brunzell
30
This bug affects 4 people
Affects Status Importance Assigned to Milestone
update-manager (Ubuntu)
Fix Released
Critical
Canonical Foundations Team
Precise
Fix Released
Critical
Canonical Foundations Team

Bug Description

Just tried a Lucid to Precise Alpha 1 dist-upgrade by running "update-manager -d -c" and the Update Manager shows 12.04 available but clicking on Upgrade just causes the terminal to output:

can't load DistUpgradeViewGtk (Unknown internal child: selection)
can't load DistUpgradeViewGtk3 (No module named gi)
can't load DistUpgradeViewKDE (coercing to Unicode: need string or buffer, tuple found)
Must be connected to a terminal.

I had not thought of even trying this earlier as I'd doubt any early testers would typically do that but I thought I should report it all the same.

Revision history for this message
Erick Brunzell (lbsolost) wrote :

Just checking /var/log/dist-upgrade and the term.log is blank but I'm attaching the brief main.log.

tags: added: distribution-upgrade
tags: added: iso-testing
Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :

Thanks for testing this that early. I can confirm this error and thus setting the status 'triaged'

Changed in update-manager (Ubuntu):
importance: Undecided → Critical
status: New → Triaged
summary: - Lucid to Precise upgrade fails
+ Lucid to Precise upgrade fails: release upgrader fails to start
Changed in update-manager (Ubuntu Precise):
assignee: nobody → Canonical Foundations Team (canonical-foundations)
tags: added: rls-mgr-p-tracking
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package update-manager - 1:0.154.6

---------------
update-manager (1:0.154.6) precise; urgency=low

  * DistUpgrade/DistUpgrade.ui:
    - remove <child internal-child="selection"> as this is not
      supported by the gtkbuilder in lucid and makes the release
      upgrader crash (LP: #898482)
 -- Michael Vogt <email address hidden> Thu, 01 Dec 2011 16:38:56 +0100

Changed in update-manager (Ubuntu Precise):
status: Triaged → Fix Released
Revision history for this message
Christopher Patrick (cpatrick08) wrote :

then shouldn't that version of update-manager be backported to lucid since the orginal reporter was trying to upgrade lucid to precise instead of just putting it in precise

Revision history for this message
Christopher Patrick (cpatrick08) wrote :

i tried to do sudo update-manager -c -d in the terminal and got following error message

authenticate 'precise.tar.gz' against 'precise.tar.gz.gpg'
extracting 'precise.tar.gz'
WARNING: Failed to read mirror file
Traceback (most recent call last):
  File "/tmp/tmpASDH1E/precise", line 7, in <module>
    sys.exit(main())
  File "/tmp/tmpASDH1E/DistUpgradeMain.py", line 218, in main
    if app.run():
  File "/tmp/tmpASDH1E/DistUpgradeController.py", line 1687, in run
    return self.fullUpgrade()
  File "/tmp/tmpASDH1E/DistUpgradeController.py", line 1561, in fullUpgrade
    if not self.getRequiredBackports():
  File "/tmp/tmpASDH1E/DistUpgradeController.py", line 1504, in getRequiredBackports
    self._view.getInstallProgress())

Revision history for this message
Christopher Patrick (cpatrick08) wrote :

attached is log files from error message upgrade

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Christopher Patrick (cpatrick08) wrote :

attached is log files from error message upgrade

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Christopher Patrick (cpatrick08) wrote :
Revision history for this message
Christopher Patrick (cpatrick08) wrote :

term.log is empty and therefore cannot upload

tags: added: lucid precise
Revision history for this message
Brian Murray (brian-murray) wrote :

cpatrick08 - when you use update-manager -d it downloads the precise version of update-manager to use for the distribution upgrade so this only needs to be fixed in Precise. It would be helpful if you were to report a new bug about this issue since yours is different while it creates the same problem.

Revision history for this message
Christopher Patrick (cpatrick08) wrote :
Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote : ISO tracker notification

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/898482

Revision history for this message
asux (ckasux) wrote :

 my upgrade when,t fine update-manager -d .
but on reboot it frozz at bios setup screen .asus pk5 pro mother/b.
i just hit reboot switch and all was good .
still had root login .
i install from synaptic package manager as well lubuntu edbuntu kde installed ok but lost root after reboot

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