failed to update from ubuntu 11.04 to 11.10

Bug #876390 reported by mario frei
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
update-manager (Ubuntu)
Fix Committed
Undecided
Unassigned

Bug Description

when i try to update form 11.04 to 11.10 the following message appears:

Es konnte nicht ermittelt werden, welche Systemaktualisierungen verfügbar sind

An unresolvable problem occurred while calculating the upgrade:
E:Fehler: Unterbrechungen durch pkgProblemResolver::Resolve hervorgerufen; dies könnte durch zurückgehaltene Pakete verursacht worden sein.

 This can be caused by:
 * Upgrading to a pre-release version of Ubuntu
 * Running the current pre-release version of Ubuntu
 * Unofficial software packages not provided by Ubuntu

If none of this applies, then please report this bug using the command 'ubuntu-bug update-manager' in a terminal.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: update-manager 1:0.150.3
ProcVersionSignature: Ubuntu 2.6.38-11.50-generic 2.6.38.8
Uname: Linux 2.6.38-11-generic x86_64
NonfreeKernelModules: nvidia
Architecture: amd64
Date: Mon Oct 17 13:09:46 2011
GConfNonDefault: /apps/update-manager/check_new_release_ignore=
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=de_CH:en
 PATH=(custom, no user)
 LANG=de_CH.UTF-8
 SHELL=/bin/bash
SourcePackage: update-manager
UpgradeStatus: Upgraded to natty on 2011-10-17 (0 days ago)

Revision history for this message
mario frei (mario-frei) wrote :
tags: added: distribution-upgrade
Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :

Thanks for taking the time to report this bug and helping to make Ubuntu better. Could you please add the log files from '/var/log/dist-upgrade/' to this bug report as separate attachments? Thanks in advance.

Changed in update-manager (Ubuntu):
status: New → Incomplete
Revision history for this message
mario frei (mario-frei) wrote :
Revision history for this message
mario frei (mario-frei) wrote :
Revision history for this message
mario frei (mario-frei) wrote :

and the term.log file is empty

Changed in update-manager (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :

Could you please remove libcupsys2 and tell if it helps with the upgrade ?
Write down the packages that are removed so you can reinstall them later (note that your printer driver cnijfilter may not be reinstallable)

Changed in update-manager (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
mario frei (mario-frei) wrote :

after removing libcupsys2, the update i could successfully complete the update. and ubuntu 11.10 runs smooth.
thank you very much

mario frei (mario-frei)
Changed in update-manager (Ubuntu):
status: Incomplete → Fix Committed
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.