Ubuntu
update-manager package

upgrading from 11.04 to 11.10 failed

Bug #876334 reported by Oded Sela on 2011-10-17

This bug report is a duplicate of: Bug #874835: [master] upgrade problem with libcupsys2: "E:Error, pkgProblemResolver::Resolve generated breaks". Edit Remove

8

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	update-manager (Ubuntu)	Confirmed	Undecided	Unassigned

Bug Description

When using the command sudo do-release-upgrade -d on 64 bit machine the process failed. Can't remember where is the log file. Don't know what is the problem.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: update-manager 1:0.150.3
ProcVersionSignature: Ubuntu 2.6.38-11.50-generic 2.6.38.8
Uname: Linux 2.6.38-11-generic x86_64
Architecture: amd64
Date: Mon Oct 17 11:47:12 2011
GConfNonDefault:
/apps/update-manager/check_new_release_ignore=natty
/apps/update-manager/first_run=false
/apps/update-manager/show_details=true
/apps/update-manager/window_size=(983,772)
InstallationMedia: Ubuntu 10.04.2 LTS "Lucid Lynx" - Release amd64 (20110211.1)
PackageArchitecture: all
ProcEnviron:
LANGUAGE=en_US:en
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: update-manager
UpgradeStatus: Upgraded to natty on 2011-10-17 (0 days ago)

Tags:

Revision history for this message

Oded Sela (shmany) wrote on 2011-10-17:

#1

CurrentDmesg.txt.txt Edit (70.0 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (5.8 KiB, text/plain; charset="utf-8")
DpkgHistoryLog.txt.txt Edit (9.3 KiB, text/plain; charset="utf-8")
DpkgTerminalLog.txt.txt Edit (68.5 KiB, text/plain; charset="utf-8")

Revision history for this message

Oded Sela (shmany) wrote on 2011-10-17:

#2

Found the log files under: var/log/dist-upgrade. What i see so far...

under main.log
============

2011-10-17 11:40:13,792 ERROR Dist-upgrade failed: 'E:Error, pkgProblemResolver::Resolve generated breaks, this may be caused by held packa
ges.'
2011-10-17 11:40:13,792 DEBUG abort called
2011-10-17 11:40:13,793 DEBUG openCache()
2011-10-17 11:40:13,793 DEBUG failed to SystemUnLock() (E:Not locked)
2011-10-17 11:40:16,683 DEBUG /openCache(), new cache size 52753
2011-10-17 11:40:16,684 DEBUG enabling apt cron job

Revision history for this message

Jean-Baptiste Lallement (jibel) wrote on 2011-10-17:

#3

Thanks for taking the time to report this bug and helping to make Ubuntu better. Could you please add the log files from '/var/log/dist-upgrade/' to this bug report as separate attachments? Thanks in advance.

Changed in update-manager (Ubuntu):
status:	New → Incomplete

Revision history for this message

Oded Sela (shmany) wrote on 2011-10-17:

#4

main.log Edit (8.6 KiB, text/plain)

attached please find the file, i made few attempts playing with the xserver-xorg-video with no success.

Revision history for this message

Jean-Baptiste Lallement (jibel) wrote on 2011-10-18:

#5

We need all the files in /var/log/dist-upgrade in order to investigate your problem. Could you please attach the other files from that directory ? thanks

Revision history for this message

Oded Sela (shmany) wrote on 2011-10-24: RE: [Bug 876334] Re: upgrading from 11.04 to 11.10 failed

#6

dist-upgrade.tar Edit (920.0 KiB, application/x-tar)

Hello and sorry for the late reply... I hope you still have time to help out.
I have removed all the files from the dist-upgrade dir updated the upgraded the device and did "sudo do-release-upgrade" attached please fine the entire content of the directory.
Regards.

> Date: Tue, 18 Oct 2011 12:42:27 +0000
> From: <email address hidden>
> To: <email address hidden>
> Subject: [Bug 876334] Re: upgrading from 11.04 to 11.10 failed
>
> We need all the files in /var/log/dist-upgrade in order to investigate
> your problem. Could you please attach the other files from that
> directory ? thanks
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/876334
>
> Title:
> upgrading from 11.04 to 11.10 failed
>
> Status in “update-manager” package in Ubuntu:
> Incomplete
>
> Bug description:
> When using the command sudo do-release-upgrade -d on 64 bit machine
> the process failed. Can't remember where is the log file. Don't know
> what is the problem.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 11.04
> Package: update-manager 1:0.150.3
> ProcVersionSignature: Ubuntu 2.6.38-11.50-generic 2.6.38.8
> Uname: Linux 2.6.38-11-generic x86_64
> Architecture: amd64
> Date: Mon Oct 17 11:47:12 2011
> GConfNonDefault:
> /apps/update-manager/check_new_release_ignore=natty
> /apps/update-manager/first_run=false
> /apps/update-manager/show_details=true
> /apps/update-manager/window_size=(983,772)
> InstallationMedia: Ubuntu 10.04.2 LTS "Lucid Lynx" - Release amd64 (20110211.1)
> PackageArchitecture: all
> ProcEnviron:
> LANGUAGE=en_US:en
> PATH=(custom, no user)
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: update-manager
> UpgradeStatus: Upgraded to natty on 2011-10-17 (0 days ago)
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/876334/+subscriptions

Hello and sorry for the late reply... I hope you still have time to help out.
I have removed all the files from the dist-upgrade dir updated the upgraded the device and did "sudo do-release-upgrade" attached please fine the entire content of the directory.
Regards.

> Date: Tue, 18 Oct 2011 12:42:27 +0000
> From: jean-baptiste@ubuntu.com
> To: shmany@hotmail.com
> Subject: [Bug 876334] Re: upgrading from 11.04 to 11.10 failed 
> 
> We need all the files in /var/log/dist-upgrade in order to investigate
> your problem. Could you please attach the other files from that
> directory ? thanks
> 
> -- 
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/876334
> 
> Title:
>   upgrading from 11.04 to 11.10 failed
> 
> Status in “update-manager” package in Ubuntu:
>   Incomplete
> 
> Bug description:
>   When using the command sudo do-release-upgrade -d on 64 bit machine
>   the process failed. Can't remember where is the log file. Don't know
>   what is the problem.
> 
>   ProblemType: Bug
>   DistroRelease: Ubuntu 11.04
>   Package: update-manager 1:0.150.3
>   ProcVersionSignature: Ubuntu 2.6.38-11.50-generic 2.6.38.8
>   Uname: Linux 2.6.38-11-generic x86_64
>   Architecture: amd64
>   Date: Mon Oct 17 11:47:12 2011
>   GConfNonDefault:
>    /apps/update-manager/check_new_release_ignore=natty
>    /apps/update-manager/first_run=false
>    /apps/update-manager/show_details=true
>    /apps/update-manager/window_size=(983,772)
>   InstallationMedia: Ubuntu 10.04.2 LTS "Lucid Lynx" - Release amd64 (20110211.1)
>   PackageArchitecture: all
>   ProcEnviron:
>    LANGUAGE=en_US:en
>    PATH=(custom, no user)
>    LANG=en_US.UTF-8
>    SHELL=/bin/bash
>   SourcePackage: update-manager
>   UpgradeStatus: Upgraded to natty on 2011-10-17 (0 days ago)
> 
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/876334/+subscriptions

Revision history for this message

Jean-Baptiste Lallement (jibel) wrote on 2011-10-24:

#7

Thanks for the logs. It confirms that it is a duplicate for bug 874835 and I'm marking this one as duplicate. A fix has been uploaded to Oneiric a couple of hours ago and should reach the archive in the next hours. Alternatively you can workaround this issue by removing the package libcupsys2.

Don't hesitate to submit any new bug.

Changed in update-manager (Ubuntu):
status:	Incomplete → Confirmed

Revision history for this message

Oded Sela (shmany) wrote on 2011-10-24:

#8

10x i'll wait for the fix

> Date: Mon, 24 Oct 2011 07:50:35 +0000
> From: <email address hidden>
> To: <email address hidden>
> Subject: [Bug 876334] Re: upgrading from 11.04 to 11.10 failed
>
> *** This bug is a duplicate of bug 874835 ***
> https://bugs.launchpad.net/bugs/874835
>
> Thanks for the logs. It confirms that it is a duplicate for bug 874835
> and I'm marking this one as duplicate. A fix has been uploaded to
> Oneiric a couple of hours ago and should reach the archive in the next
> hours. Alternatively you can workaround this issue by removing the
> package libcupsys2.
>
> Don't hesitate to submit any new bug.
>
> ** Changed in: update-manager (Ubuntu)
> Status: Incomplete => Confirmed
>
> ** This bug has been marked a duplicate of bug 874835
> [master] upgrade problem with libcupsys2: "E:Error, pkgProblemResolver::Resolve generated breaks"
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/876334
>
> Title:
> upgrading from 11.04 to 11.10 failed
>
> Status in “update-manager” package in Ubuntu:
> Confirmed
>
> Bug description:
> When using the command sudo do-release-upgrade -d on 64 bit machine
> the process failed. Can't remember where is the log file. Don't know
> what is the problem.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 11.04
> Package: update-manager 1:0.150.3
> ProcVersionSignature: Ubuntu 2.6.38-11.50-generic 2.6.38.8
> Uname: Linux 2.6.38-11-generic x86_64
> Architecture: amd64
> Date: Mon Oct 17 11:47:12 2011
> GConfNonDefault:
> /apps/update-manager/check_new_release_ignore=natty
> /apps/update-manager/first_run=false
> /apps/update-manager/show_details=true
> /apps/update-manager/window_size=(983,772)
> InstallationMedia: Ubuntu 10.04.2 LTS "Lucid Lynx" - Release amd64 (20110211.1)
> PackageArchitecture: all
> ProcEnviron:
> LANGUAGE=en_US:en
> PATH=(custom, no user)
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: update-manager
> UpgradeStatus: Upgraded to natty on 2011-10-17 (0 days ago)
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/876334/+subscriptions

10x i'll wait for the fix

> Date: Mon, 24 Oct 2011 07:50:35 +0000
> From: jean-baptiste@ubuntu.com
> To: shmany@hotmail.com
> Subject: [Bug 876334] Re: upgrading from 11.04 to 11.10 failed 
> 
> *** This bug is a duplicate of bug 874835 ***
>     https://bugs.launchpad.net/bugs/874835
> 
> Thanks for the logs. It confirms that it is a duplicate for bug 874835
> and I'm marking this one as duplicate. A fix has been uploaded to
> Oneiric a couple of hours ago and should reach the archive in the next
> hours. Alternatively you can workaround this issue by removing the
> package libcupsys2.
> 
> Don't hesitate to submit any new bug.
> 
> ** Changed in: update-manager (Ubuntu)
>        Status: Incomplete => Confirmed
> 
> ** This bug has been marked a duplicate of bug 874835
>    [master] upgrade problem with libcupsys2: "E:Error, pkgProblemResolver::Resolve generated breaks"
> 
> -- 
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/876334
> 
> Title:
>   upgrading from 11.04 to 11.10 failed
> 
> Status in “update-manager” package in Ubuntu:
>   Confirmed
> 
> Bug description:
>   When using the command sudo do-release-upgrade -d on 64 bit machine
>   the process failed. Can't remember where is the log file. Don't know
>   what is the problem.
> 
>   ProblemType: Bug
>   DistroRelease: Ubuntu 11.04
>   Package: update-manager 1:0.150.3
>   ProcVersionSignature: Ubuntu 2.6.38-11.50-generic 2.6.38.8
>   Uname: Linux 2.6.38-11-generic x86_64
>   Architecture: amd64
>   Date: Mon Oct 17 11:47:12 2011
>   GConfNonDefault:
>    /apps/update-manager/check_new_release_ignore=natty
>    /apps/update-manager/first_run=false
>    /apps/update-manager/show_details=true
>    /apps/update-manager/window_size=(983,772)
>   InstallationMedia: Ubuntu 10.04.2 LTS "Lucid Lynx" - Release amd64 (20110211.1)
>   PackageArchitecture: all
>   ProcEnviron:
>    LANGUAGE=en_US:en
>    PATH=(custom, no user)
>    LANG=en_US.UTF-8
>    SHELL=/bin/bash
>   SourcePackage: update-manager
>   UpgradeStatus: Upgraded to natty on 2011-10-17 (0 days ago)
> 
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/876334/+subscriptions

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