update-manager crashed with DBusException in commit()

Bug #618951 reported by Dave Gilbert
384
This bug affects 77 people
Affects Status Importance Assigned to Milestone
update-manager (Ubuntu)
Triaged
Medium
Unassigned

Bug Description

Binary package hint: update-manager

During an update on maverick; most have worked fine.

Dave

ProblemType: Crash
DistroRelease: Ubuntu 10.10
Package: update-manager 1:0.142.8
ProcVersionSignature: Ubuntu 2.6.35-15.21-generic 2.6.35.1
Uname: Linux 2.6.35-15-generic x86_64
Architecture: amd64
CheckboxSubmission: f2d10bd9f943a85b486a282e7840a570
CheckboxSystem: 0531969bcfd4f03af7405c98dc94a948
Date: Tue Aug 17 00:04:08 2010
ExecutablePath: /usr/bin/update-manager
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
InterpreterPath: /usr/bin/python2.6
PackageArchitecture: all
ProcCmdline: /usr/bin/python2.6 /usr/bin/update-manager
ProcEnviron:
 PATH=(custom, user)
 LANG=en_GB.utf8
 SHELL=/bin/bash
PythonArgs: ['/usr/bin/update-manager']
SourcePackage: update-manager
Title: update-manager crashed with DBusException in commit()
UserGroups: adm admin cdrom dialout libvirtd lpadmin netdev plugdev sambashare

Revision history for this message
Dave Gilbert (ubuntu-treblig) wrote :
tags: removed: need-duplicate-check
tags: added: bugpattern-needed
visibility: private → public
Gary M (garym)
tags: added: i386 regression-release
tags: added: lucid
removed: regression-release
Changed in update-manager (Ubuntu):
status: New → Confirmed
tags: added: natty
Revision history for this message
Brian Murray (brian-murray) wrote :

ror message and can result from a lot of different things. It'd be useful if you were to review and add AptDaemon messages from your syslog when this occured to this bug report. You could get this information using the following command:

grep AptDaemon /var/log/syslog

Thanks in advance.

Changed in update-manager (Ubuntu):
status: Confirmed → Incomplete
tags: removed: bugpattern-needed
tags: added: bugpattern-written
Revision history for this message
Peter Evjan (peterevjan) wrote :

Seems to happen to me every time I run the update-manager after installing 12.04

Revision history for this message
Deric Stowell (dericnsd) wrote :

Seems to happen to me every time I run the update-manager after installing 12.04

Revision history for this message
Ian Nicholson (imnichol) wrote :

Happened for me when I checked for updates in update-manager

Revision history for this message
Donatas Azaravičius (azaravicius) wrote :

Ubuntu 12.04 (precise)
kernel 3.2.0-17-generic

:~$ grep AptDaemon /var/log/syslog
Mar 10 10:25:08 Donatas AptDaemon: INFO: Initializing daemon
Mar 10 10:25:08 Donatas AptDaemon.PackageKit: INFO: Initializing PackageKit compat layer
Mar 10 10:25:08 Donatas AptDaemon: INFO: UpdateCache() was called
Mar 10 10:25:08 Donatas AptDaemon.Trans: INFO: Queuing transaction /org/debian/apt/transaction/c5678a9b61d144f68fed0cc5321036e5
Mar 10 10:25:08 Donatas AptDaemon.Worker: INFO: Simulating trans: /org/debian/apt/transaction/c5678a9b61d144f68fed0cc5321036e5
Mar 10 10:25:08 Donatas AptDaemon.Worker: INFO: Processing transaction /org/debian/apt/transaction/c5678a9b61d144f68fed0cc5321036e5
Mar 10 10:25:08 Donatas AptDaemon.Worker: INFO: Updating cache
Mar 10 10:27:11 Donatas AptDaemon.Worker: INFO: Finished transaction /org/debian/apt/transaction/c5678a9b61d144f68fed0cc5321036e5
Mar 10 10:32:11 Donatas AptDaemon: INFO: Quitting due to inactivity
Mar 10 10:32:11 Donatas AptDaemon: INFO: Quitting was requested
Mar 10 10:37:36 Donatas AptDaemon: INFO: Initializing daemon
Mar 10 10:37:36 Donatas AptDaemon.PackageKit: INFO: Initializing PackageKit compat layer
Mar 10 10:37:36 Donatas AptDaemon: INFO: CommitPackages() was called: dbus.Array([dbus.String(u'')], signature=dbus.Signature('s')), dbus.Array([dbus.String(u'')], signature=dbus.Signature('s')), dbus.Array([dbus.String(u'')], signature=dbus.Signature('s')), dbus.Array([dbus.String(u'')], signature=dbus.Signature('s')), dbus.Array([dbus.String(u'')], signature=dbus.Signature('s')), dbus.Array([dbus.String(u'')], signature=dbus.Signature('s'))
Mar 10 10:43:36 Donatas AptDaemon: INFO: Quitting due to inactivity
Mar 10 10:43:36 Donatas AptDaemon: INFO: Quitting was requested

I was redirected to this page by my sistem, as it said a bug was reported.

Revision history for this message
Jeroen Tiel (js-t) wrote :

After updating there are still updates visible in the update manager, on install it crashed.
The updates show up but have no boxes ticked. Had a lot of trouble with the update manager.
Had a lot of partial upgrade warnings so unsure if its the previous updates that play a part in this.

Revision history for this message
Randy Linnell (ranman) wrote :

(Similar observations as feedback from jeroen Tiel (js-t) in previous bug report)
While using Update Manager, updates still showing as visible but not checked and "greyed out" like they're disabled. Crash reported, and upon relaunching Update Manager it appears all updates completed properly.
(I'd been getting a lot of "partial upgrade warnings" and "can't get lock" like Aptitude, Synaptic has a lock but I'm not aware of any other package management systems running.)

Revision history for this message
Frank Miller (fmiller-cox) wrote :

Happened while I was updating the list of upgrade packages. I initially had 149.5 GB but that was from yesterday when I checked. Decided to wait a day and did a recheck for updates. During this "update" the error happened. Hope this helps. Now I have a "System program problem detected" showing on the screen. Hope this helps.

Revision history for this message
Jacobsallan (jacobsallan) wrote :
Download full text (9.4 KiB)

As in #7. The unchecked boxes updates slowly disappeared one at a time over a period of 10 minutes.

$ grep AptDaemon /var/log/syslog
Mar 26 20:21:09 ceshannon AptDaemon: INFO: Quitting due to inactivity
Mar 26 20:21:09 ceshannon AptDaemon: INFO: Quitting was requested
Mar 26 20:26:24 ceshannon AptDaemon: INFO: Initializing daemon
Mar 26 20:26:24 ceshannon AptDaemon.PackageKit: INFO: Initializing PackageKit compat layer
Mar 26 20:26:24 ceshannon AptDaemon: INFO: CommitPackages() was called: dbus.Array([dbus.String(u'')], signature=dbus.Signature('s')), dbus.Array([dbus.String(u'')], signature=dbus.Signature('s')), dbus.Array([dbus.String(u'')], signature=dbus.Signature('s')), dbus.Array([dbus.String(u'')], signature=dbus.Signature('s')), dbus.Array([dbus.String(u'bash-completion'), dbus.String(u'brasero'), dbus.String(u'brasero-cdrkit'), dbus.String(u'brasero-common'), dbus.String(u'brltty'), dbus.String(u'compiz'), dbus.String(u'compiz-core'), dbus.String(u'compiz-gnome'), dbus.String(u'compiz-plugins'), dbus.String(u'compiz-plugins-default'), dbus.String(u'empathy'), dbus.String(u'empathy-common'), dbus.String(u'eog'), dbus.String(u'evince'), dbus.String(u'evince-common'), dbus.String(u'file-roller'), dbus.String(u'gcalctool'), dbus.String(u'gedit'), dbus.String(u'gedit-common'), dbus.String(u'gir1.2-gtk-2.0'), dbus.String(u'gir1.2-gtk-3.0'), dbus.String(u'gir1.2-mutter-3.0'), dbus.String(u'gir1.2-panelapplet-4.0'), dbus.String(u'gnome-control-center'), dbus.String(u'gnome-control-center-data'), dbus.String(u'gnome-desktop3-data'), dbus.String(u'gnome-games-data'), dbus.String(u'gnome-panel'), dbus.String(u'gnome-panel-data'), dbus.String(u'gnome-sudoku'), dbus.String(u'gnome-system-log'), dbus.String(u'gnomine'), dbus.String(u'gtk2-engines-pixbuf'), dbus.String(u'gtk2-engines-pixbuf:i386'), dbus.String(u'gucharmap'), dbus.String(u'libbrasero-media3-1'), dbus.String(u'libbrlapi0.5'), dbus.String(u'libdecoration0'), dbus.String(u'libevince3-3'), dbus.String(u'libgail-3-0'), dbus.String(u'libgail-common'), dbus.String(u'libgail-common:i386'), dbus.String(u'libgail18'), dbus.String(u'libgail18:i386'), dbus.String(u'libglib2.0-0'), dbus.String(u'libglib2.0-0:i386'), dbus.String(u'libglib2.0-bin'), dbus.String(u'libglib2.0-data'), dbus.String(u'libglib2.0-dev'), dbus.String(u'libglib2.0-doc'), dbus.String(u'libgnome-control-center1'), dbus.String(u'libgnome-desktop-3-2'), dbus.String(u'libgtk-3-0'), dbus.String(u'libgtk-3-bin'), dbus.String(u'libgtk-
Mar 26 20:26:24 ceshannon AptDaemon.Trans: INFO: Queuing transaction /org/debian/apt/transaction/19150319f991416c9b13a3a28bb14717
Mar 26 20:26:24 ceshannon AptDaemon.Worker: INFO: Simulating trans: /org/debian/apt/transaction/19150319f991416c9b13a3a28bb14717
Mar 26 20:26:24 ceshannon AptDaemon.Worker: INFO: Processing transaction /org/debian/apt/transaction/19150319f991416c9b13a3a28bb14717
Mar 26 20:26:24 ceshannon AptDaemon.Worker: INFO: Committing packages: dbus.Array([], signature=dbus.Signature('s')), dbus.Array([], signature=dbus.Signature('s')), dbus.Array([], signature=dbus.Signature('s')), dbus.Array([], signature=dbus.Signature('s')), dbus.Array([dbus.String(u'bash-completion'), dbus.Str...

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Revision history for this message
alexisgx2 (alexisguerrero) wrote :

I have installed ubuntu 12.04 beta 2, the system did not update during the process of installation of Ubuntu, appeared 502 available updates in the update manager afterwards to initiate the system, select the opcion to install updates and begins the download, however, does not show the window "applying changes", neither asked me the password of user, the error occurs some minutes afterwards. Finally I open again the update manager, this time works with normality.

tags: added: precise
Changed in update-manager (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Brian Murray (brian-murray) wrote :

From a duplicate in precise we have the following traceback:

Traceback (most recent call last):
  File "/usr/lib/python2.7/dist-packages/defer/__init__.py", line 473, in _inline_callbacks
    result = gen.throw(result.type, result.value, result.traceback)
  File "/usr/lib/python2.7/dist-packages/UpdateManager/backend/InstallBackendAptdaemon.py", line 52, in commit
    downgrade, defer=True)
DBusException: org.freedesktop.DBus.Error.UnknownMethod: Method "Set" with signature "sss" on interface "org.freedesktop.DBus.Properties" doesn't exist

Changed in update-manager (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Brian Murray (brian-murray) wrote :

This is still an issue as indicated at errors.ubuntu.com and it is occuring with the latest package version, 0.156.14.7, of update-manager in precise.

Changed in update-manager (Ubuntu):
status: Confirmed → Triaged
dino99 (9d9)
tags: removed: maverick natty
tags: added: saucy
Revision history for this message
Ads20000 (ads20000) wrote :

Got this bug as I locked the screen with light-locker, logged into the Guest account (so my main account should still be running), then logged out of the Guest account and logged back into my main account.

tags: added: trusty
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