Shutdown or restart should be disabled during system update

Bug #487797 reported by Anylo on 2009-11-24
This bug affects 3 people
Affects Status Importance Assigned to Milestone
update-manager (Ubuntu)

Bug Description

Binary package hint: update-manager

My mother-in-law broke her Ubuntu today. She started system update and after a while shut down the Ubuntu ("because she didn't have time to wait a whole day" or so she says).

And now her Ubuntu won't start, error is the same as in this forum posting

I already suggested this in Brainstorm, but moderator indicated that this is a bug.

Andrew Gryaznov (realgrandrew) wrote :

I confirm this bug with my mother too.

Absolutely same symptoms: shutting down ubuntu on a stage of updating packages left the system with 'wont boot' state the next morning, which was VERY surprising to me since I already got used to stability in ubuntu updates. The update was interrupted via shutdown from GNOME user menu.

Andrew Gryaznov (realgrandrew) wrote :

To restore the system the following is required (karmic 9.10):

- press ESC in GRUB loader countdown
- boot in RESCUE MODE
- choose to repair dpkg
- answer all questions
- wait till everything gets done
- log into console mode using username & pasword
- issue 'reboot' in command prompt

the system should now boot normally. In my case, additionally the new kernel was unable to boot correctly so I selected previous kernel version and set the new default value in /boot/grub/menu.lst (in my case default=2)

good luck!

Robert Roth (evfool) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug #842799, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

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