update-manager freezes system during upgrade jaunty->karmic, leaves system unbootable

Bug #465739 reported by Toscho
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
update-manager (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Binary package hint: update-manager

Step 1: Start update-manager from start menu.
Step 2: hit the "upgrade to 9.10"-button, follow the dialog and enter password
Step 3: wait while the upgrade runs
Step 3.1. Downloading works
Step 3.2. installing works until package "perl"

Then the whole OS freeze completely (which means, no keyboard or mouse input seems to do anything. i have tried strg-alt-f1, strg-alt-backspace, strg-alt-entf)

step 4: restart laptop by pressing power-button some time
step 5: bootscreen has some errors, then turns into console and says
/. waiting for /dev/disk/by-uuid/ some hexadecimal number with hyphens
/tmp: waiting for (null)
/home: waiting for UUID=some other number
swap: waiting for UUID=some third number

nothing further happens, (especially no booting)

reboots into other grub-entries do the same

during bootscreens with errors, esc allows to get into a "maintenance shell" console (same for recovery-mode when the above information is shown)

release: ubuntu 9.04 32-bit(grub still says that)
system: laptop with intel core2duo something, intel graphics

if you tell me how to get further information and logdata from this console, i will provide them.

Tags: likely-dup
Revision history for this message
Michael Vogt (mvo) wrote :

Thanks for your bugreport and sorry for the trouble with the upgrade.

From the maintainance shell you can check if you can run "dpkg --configure -a" and then "apt-get install -f" to get get a working system back. You may have to run "mount -o remount,rw /". This will only work if it manages to mount "/". If not, then you will have to mount it manually via "mount /dev/sda1 /mnt ; chroot /mnt"

If you manage to get to the system (alternatively you can use the live cd for this). Please attach the logs in /var/log/dist-upgrade/*

Changed in update-manager (Ubuntu):
status: New → Incomplete
Revision history for this message
Toscho (ich) wrote :
Revision history for this message
Toscho (ich) wrote :
Revision history for this message
Toscho (ich) wrote :
Revision history for this message
Toscho (ich) wrote :
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Toscho (ich) wrote :

"mount -o remount,rw /" -> "dpkg --configure -a" -> "apt-get install -f" did work.
after reboot I attached the files from /var/log/dist-upgrade

Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :

From the term.log the error is
---
process 16675: arguments to dbus_move_error() were incorrect, assertion "(dest) == NULL || !dbus_error_is_set ((dest))" failed in file dbus-errors.c line 278.
This is normally a bug in some application using the D-Bus library.

Changed in update-manager (Ubuntu):
status: Incomplete → Confirmed
tags: added: likely-dup
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