update-manager crashed with DBusException in call_blocking()

Bug #435838 reported by Albert on 2009-09-24
This bug affects 58 people
Affects Status Importance Assigned to Milestone
update-manager (Ubuntu)

Bug Description

Binary package hint: update-manager

I want to update and update-manager crashed

ProblemType: Crash
Architecture: amd64
Date: Thu Sep 24 14:53:45 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/bin/update-manager
InterpreterPath: /usr/bin/python2.6
Package: update-manager 1:0.125.2
PackageArchitecture: all
ProcCmdline: /usr/bin/python2.6 /usr/bin/update-manager
ProcVersionSignature: Ubuntu 2.6.31-10.35-generic
PythonArgs: ['/usr/bin/update-manager']
SourcePackage: update-manager
Title: update-manager crashed with DBusException in call_blocking()
Uname: Linux 2.6.31-10-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

Albert (albertgheorghe) wrote :
tags: removed: need-duplicate-check
visibility: private → public
GuyR (guy-rouger) wrote :

Occurs when I press the "check" button

John B. (jbuncher) wrote :

Encountered this on 10-05 while trying to update karmic beta.

Alberto Aresca (alberto-aresca) wrote :

It happened when it was going to ask my pwd to perform the an update

Architecture: amd64
DistroRelease: Ubuntu 9.10
Package: update-manager 1:0.125.6
PackageArchitecture: all
ProcVersionSignature: Ubuntu 2.6.28-11.42-generic
Uname: Linux 2.6.28-11-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin mythtv plugdev sambashare

tags: added: apport-collected
Eddie Toronto (eddie-indirect) wrote :

I just updated from mythbuntu 9.04 to ubuntu 9.10 beta.

Michael Doube (michael-doube) wrote :

My problem went away after I removed a bunch of my user's stuff from /tmp, as I was havign a whole lot of profile-related issues with opening the xterm, firefox and update manager.

]$ rm -R /tmp/*

(other users' stuff is not touched...)

Eddie Toronto (eddie-indirect) wrote :

I was able to remove the files in the /tmp directory, but this did not solve the issue. Each time, I try to update with update manager, I'm prompted to provide a password. Then a new window pops up requesting to either "authenticate" or "cancel" the update. These buttons are unresponsive and ?cause? the crash.

Michael Vogt (mvo) wrote :

Thanks for your bugreport.

This seems to be the same issue as bug #445303 - there are screenshots in this report, can you please check if the symptoms are the same?

Eddie Toronto (eddie-indirect) wrote :

The symptoms are the same. I will follow the noted bug.


Geoff Zeiss (gzeiss) wrote :

I can no longer update with update manager. I'm prompted to authenticate twice, in the first dialog box there is a field to provide a password. Then a second window pops up requesting to either authenticate or cancel, but providing no field to enter a pwd. Neither of the buttons is responsive and the only way get beyond this dialog box is to hit X, which results in a crash.

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