Unable to install Intrepid beta (8.10) on a HP Pavillion Notebook

Bug #277817 reported by kjetil brinchmann halvorsen on 2008-10-03
6
Affects Status Importance Assigned to Milestone
update-manager (Ubuntu)
Medium
Unassigned

Bug Description

I was unable (on thursday, october 2) to upgrade from ubunto 8.04 to
Intrepid beta (8.10) on a HP Pavillion notebook dv6921a Notebook with AMD Turion64x2, but installing 32 bit os. At the very end of the upgrade process, the update manager breaks with message: Unable to update update manager, and when trying to boot, that is impossible, with error message: No devices found. Neither was it possible to boot from liveCD.

Below is the output of lspci:

$ sudo lspci
[sudo] password for kjetil:
00:00.0 RAM memory: nVidia Corporation MCP67 Memory Controller (rev a2)
00:01.0 ISA bridge: nVidia Corporation MCP67 ISA Bridge (rev a2)
00:01.1 SMBus: nVidia Corporation MCP67 SMBus (rev a2)
00:01.2 RAM memory: nVidia Corporation MCP67 Memory Controller (rev a2)
00:01.3 Co-processor: nVidia Corporation MCP67 Co-processor (rev a2)
00:02.0 USB Controller: nVidia Corporation MCP67 OHCI USB 1.1 Controller (rev a2)
00:02.1 USB Controller: nVidia Corporation MCP67 EHCI USB 2.0 Controller (rev a2)
00:04.0 USB Controller: nVidia Corporation MCP67 OHCI USB 1.1 Controller (rev a2)
00:04.1 USB Controller: nVidia Corporation MCP67 EHCI USB 2.0 Controller (rev a2)
00:06.0 IDE interface: nVidia Corporation MCP67 IDE Controller (rev a1)
00:07.0 Audio device: nVidia Corporation MCP67 High Definition Audio (rev a1)
00:08.0 PCI bridge: nVidia Corporation MCP67 PCI Bridge (rev a2)
00:09.0 IDE interface: nVidia Corporation MCP67 AHCI Controller (rev a2)
00:0a.0 Ethernet controller: nVidia Corporation MCP67 Ethernet (rev a2)
00:0c.0 PCI bridge: nVidia Corporation MCP67 PCI Express Bridge (rev a2)
00:0d.0 PCI bridge: nVidia Corporation MCP67 PCI Express Bridge (rev a2)
00:12.0 VGA compatible controller: nVidia Corporation GeForce 7150M (rev a2)
00:18.0 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] HyperTransport Technology Configuration
00:18.1 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Address Map
00:18.2 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Miscellaneous Control
02:05.0 FireWire (IEEE 1394): Ricoh Co Ltd R5C832 IEEE 1394 Controller (rev 05)
02:05.1 SD Host controller: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter (rev 22)
02:05.2 System peripheral: Ricoh Co Ltd R5C843 MMC Host Controller (rev 12)
02:05.3 System peripheral: Ricoh Co Ltd R5C592 Memory Stick Bus Host Adapter (rev 12)
02:05.4 System peripheral: Ricoh Co Ltd xD-Picture Card Controller (rev ff)
03:00.0 Ethernet controller: Atheros Communications Inc. AR242x 802.11abg Wireless PCI Express Adapter (rev 01)

Brian Murray (brian-murray) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. I'm no clearly exactly what the situation is. Are you unable to boot your system and from the Live CD? If so how did you obtain the output of 'lspci'? Thanks in advance.

Download full text (3.8 KiB)

Hola!

Yes. I made a bootable pendrive from the liveCD image (with unetbootin), and
tried to boot from that. It gave the same error messages.

The lspci output was made after reinstalling 8.04
That shouldń change anything! i hope.

Kjetil

On Fri, Oct 3, 2008 at 6:13 PM, Brian Murray <email address hidden> wrote:

> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. I'm no clearly exactly what the situation is. Are you
> unable to boot your system and from the Live CD? If so how did you
> obtain the output of 'lspci'? Thanks in advance.
>
> ** Changed in: update-manager (Ubuntu)
> Sourcepackagename: None => update-manager
> Importance: Undecided => High
> Status: New => Incomplete
>
> --
> Unable to install Intrepid beta (8.10) on a HP Pavillion Notebook
> https://bugs.launchpad.net/bugs/277817
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in "update-manager" source package in Ubuntu: Incomplete
>
> Bug description:
> I was unable (on thursday, october 2) to upgrade from ubunto 8.04 to
> Intrepid beta (8.10) on a HP Pavillion notebook dv6921a Notebook with AMD
> Turion64x2, but installing 32 bit os. At the very end of the upgrade
> process, the update manager breaks with message: Unable to update update
> manager, and when trying to boot, that is impossible, with error message: No
> devices found. Neither was it possible to boot from liveCD.
>
> Below is the output of lspci:
>
> $ sudo lspci
> [sudo] password for kjetil:
> 00:00.0 RAM memory: nVidia Corporation MCP67 Memory Controller (rev a2)
> 00:01.0 ISA bridge: nVidia Corporation MCP67 ISA Bridge (rev a2)
> 00:01.1 SMBus: nVidia Corporation MCP67 SMBus (rev a2)
> 00:01.2 RAM memory: nVidia Corporation MCP67 Memory Controller (rev a2)
> 00:01.3 Co-processor: nVidia Corporation MCP67 Co-processor (rev a2)
> 00:02.0 USB Controller: nVidia Corporation MCP67 OHCI USB 1.1 Controller
> (rev a2)
> 00:02.1 USB Controller: nVidia Corporation MCP67 EHCI USB 2.0 Controller
> (rev a2)
> 00:04.0 USB Controller: nVidia Corporation MCP67 OHCI USB 1.1 Controller
> (rev a2)
> 00:04.1 USB Controller: nVidia Corporation MCP67 EHCI USB 2.0 Controller
> (rev a2)
> 00:06.0 IDE interface: nVidia Corporation MCP67 IDE Controller (rev a1)
> 00:07.0 Audio device: nVidia Corporation MCP67 High Definition Audio (rev
> a1)
> 00:08.0 PCI bridge: nVidia Corporation MCP67 PCI Bridge (rev a2)
> 00:09.0 IDE interface: nVidia Corporation MCP67 AHCI Controller (rev a2)
> 00:0a.0 Ethernet controller: nVidia Corporation MCP67 Ethernet (rev a2)
> 00:0c.0 PCI bridge: nVidia Corporation MCP67 PCI Express Bridge (rev a2)
> 00:0d.0 PCI bridge: nVidia Corporation MCP67 PCI Express Bridge (rev a2)
> 00:12.0 VGA compatible controller: nVidia Corporation GeForce 7150M (rev
> a2)
> 00:18.0 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron]
> HyperTransport Technology Configuration
> 00:18.1 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron]
> Address Map
> 00:18.2 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron]
> DRAM Controller
> 00:18.3 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron]...

Read more...

Amy Hendrix (sabreuse) wrote :

Identical crash symptoms/error messages, but installing through update-manager rather than ISO, and with different hardware

Michael Vogt (mvo) wrote :

If the upgrade broke, please attach the logs in /var/log/dist-upgrade/* to this report.

Changed in update-manager (Ubuntu):
importance: High → Medium
Victor Vargas (kamus) wrote :

Since this report have a long time without activity, please could you check (if is possible) in latest version included in Karmic if this issue is still happening? Thanks in advance.

Download full text (3.5 KiB)

I have not had any installation problems with karmic (neither 9.04 or 9.10)
on the exact same computer.

Kjetil

On Wed, Jan 20, 2010 at 17:45, Kamus <email address hidden> wrote:

> Since this report have a long time without activity, please could you
> check (if is possible) in latest version included in Karmic if this
> issue is still happening? Thanks in advance.
>
> --
> Unable to install Intrepid beta (8.10) on a HP Pavillion Notebook
> https://bugs.launchpad.net/bugs/277817
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “update-manager” package in Ubuntu: Incomplete
>
> Bug description:
> I was unable (on thursday, october 2) to upgrade from ubunto 8.04 to
> Intrepid beta (8.10) on a HP Pavillion notebook dv6921a Notebook with AMD
> Turion64x2, but installing 32 bit os. At the very end of the upgrade
> process, the update manager breaks with message: Unable to update update
> manager, and when trying to boot, that is impossible, with error message: No
> devices found. Neither was it possible to boot from liveCD.
>
> Below is the output of lspci:
>
> $ sudo lspci
> [sudo] password for kjetil:
> 00:00.0 RAM memory: nVidia Corporation MCP67 Memory Controller (rev a2)
> 00:01.0 ISA bridge: nVidia Corporation MCP67 ISA Bridge (rev a2)
> 00:01.1 SMBus: nVidia Corporation MCP67 SMBus (rev a2)
> 00:01.2 RAM memory: nVidia Corporation MCP67 Memory Controller (rev a2)
> 00:01.3 Co-processor: nVidia Corporation MCP67 Co-processor (rev a2)
> 00:02.0 USB Controller: nVidia Corporation MCP67 OHCI USB 1.1 Controller
> (rev a2)
> 00:02.1 USB Controller: nVidia Corporation MCP67 EHCI USB 2.0 Controller
> (rev a2)
> 00:04.0 USB Controller: nVidia Corporation MCP67 OHCI USB 1.1 Controller
> (rev a2)
> 00:04.1 USB Controller: nVidia Corporation MCP67 EHCI USB 2.0 Controller
> (rev a2)
> 00:06.0 IDE interface: nVidia Corporation MCP67 IDE Controller (rev a1)
> 00:07.0 Audio device: nVidia Corporation MCP67 High Definition Audio (rev
> a1)
> 00:08.0 PCI bridge: nVidia Corporation MCP67 PCI Bridge (rev a2)
> 00:09.0 IDE interface: nVidia Corporation MCP67 AHCI Controller (rev a2)
> 00:0a.0 Ethernet controller: nVidia Corporation MCP67 Ethernet (rev a2)
> 00:0c.0 PCI bridge: nVidia Corporation MCP67 PCI Express Bridge (rev a2)
> 00:0d.0 PCI bridge: nVidia Corporation MCP67 PCI Express Bridge (rev a2)
> 00:12.0 VGA compatible controller: nVidia Corporation GeForce 7150M (rev
> a2)
> 00:18.0 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron]
> HyperTransport Technology Configuration
> 00:18.1 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron]
> Address Map
> 00:18.2 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron]
> DRAM Controller
> 00:18.3 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron]
> Miscellaneous Control
> 02:05.0 FireWire (IEEE 1394): Ricoh Co Ltd R5C832 IEEE 1394 Controller (rev
> 05)
> 02:05.1 SD Host controller: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host
> Adapter (rev 22)
> 02:05.2 System peripheral: Ricoh Co Ltd R5C843 MMC Host Controller (rev 12)
> 02:05.3 System peripheral: Ricoh Co Ltd R5C592 Memory Stick Bus Host
> Adapter (rev 12)
>...

Read more...

Jean-Baptiste Lallement (jibel) wrote :

Thanks for following up. I'm closing this report due to your last comment.
Don't hesitate to submit any new bug.

Changed in update-manager (Ubuntu):
status: Incomplete → Invalid
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