singapore repository incomplete

Bug #227694 reported by jimhall on 2008-05-07
Affects Status Importance Assigned to Milestone
update-manager (Ubuntu)
Ubuntu Mirror Admins

Bug Description

This is not a problem with a particular package but it IS a problem that affects ubuntu users in my country (Singapore) and is causing a lot of programs to not work for users.

I've been using Ubuntu for more than a year now. I'm in Singapore and my default repository in synaptic is Singapore.

There are two big issues with this:
1. The Singapore repository is often corrupt or incomplete. I get errors with missing files when trying to install applications - I don't get these when I change the repository to the 'main server'. An example is trying to install Amarok and VLC today under 8.04 Intel from the Singapore repository. Both failed. Under the main server they're ok.
2. The Singapore repository is also very very very slow (accessed from within Singapore)

I'm really concerned about this because new ubuntu users in Singapore are going to have issues when their default repository is set to Singapore. Unless this can be resolved I strongly suggest Singapore repository is removed from Ubuntu.

Can anyone help raise this with the powers that be ? I'm not sure how else to raise this issue.


C de-Avillez (hggdh2) wrote :

Thank you for reporting this bug and helping make Ubuntu better. This sounds more like the Singapore server is *both* overloaded (as may happen with the main server as well), and updating the repositories in the wrong order. Overloads may happen during major releases, and it is usually outside our control (a mirror is, most of the times, a voluntary service).

For updating out-of-order, I have assigning this bug to the Mirror Administrators, since this would require a contact with the local Singapore mirror admin to verify the sequence of updates.

You may bypass this issue by:

1a. right-clicking (for me, being left-handed, it would be left-clicking ;-) on the Update Manager Icon on the notification area and selecting "Preferences", or
1b. running Synaptic (the package Manager), and selecting "Settings/Repositories"
2. on the "Download from", click on the down arrow, and select "Other"
3. instead of selecting a specific server, click on "Select Best Server".

The program will now perform a quick test to find the server with the best response time, and will set the repositories to use it, highlighting the selected server.

4. Now click on "Choose Server", and then click on "Close".
5. You will receive a pop-up stating the repositories have changed, and that you should reload them. Do it.
6. Now try to apply the updates. It should be better now and, hopefully, you will get to a mirror that is updating the files in the right sequence.

Although a bit on the painful side, this should be done whenever you find a slow mirror: you will get the updates faster, and you will also help distribute the load.

Changed in update-manager:
assignee: nobody → ubuntu-mirror-admins
importance: Undecided → High
status: New → Triaged
Chris Jones (cmsj) wrote :

I have just switched to a faster and more current mirror.

Changed in update-manager:
status: Triaged → Fix Released
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