Upgrade button exits silently from 22.04 to 24.04

[sem]

Context: This is in Ubuntu 22.04 installed in Hyper-V from the Quick Start image.

The update tool tells me all packages are up to date, however there is a new version, 24.04. If I click the upgrade button, the application quits silently. I don't know why it won't upgrade.

EDIT: This message is in the journal error logs:
Sep 18 10:38:23 username-Virtual-Machine pkexec[6823]: username: Error executing command as another user: Not authorized [USER=root] [TTY=unknown] [CWD=/home/username] [COMMAND=/usr/bin/do-release-upgrade --frontend=DistUpgradeViewGtk3 --env=DBUS_SESSION_BUS_ADDRESS=unix:path=/run/user/1000/bus,XDG_SESSION_TYPE=x11,XDG_CURRENT_DESKTOP=ubuntu:GNOME]

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubuntu-release-upgrader-core 1:22.04.20
ProcVersionSignature: Ubuntu 6.5.0-1025.26~22.04.1-azure 6.5.13
Uname: Linux 6.5.0-1025-azure x86_64
ApportVersion: 2.20.11-0ubuntu82.6
Architecture: amd64
CasperMD5CheckResult: unknown
CrashDB: ubuntu
CrashReports:
 640:0:124:438528:2024-09-18 10:12:55.302577495 -0400:2024-09-18 10:13:05.327363563 -0400:/var/crash/xrdp.0.crash
 600:117:124:37:2024-09-18 10:13:06.179434094 -0400:2024-09-18 10:13:06.179434094 -0400:/var/crash/xrdp.0.uploaded
 644:0:124:0:2024-09-18 10:13:05.251357260 -0400:2024-09-18 10:13:05.251357260 -0400:/var/crash/xrdp.0.upload
CurrentDesktop: ubuntu:GNOME
Date: Wed Sep 18 10:40:18 2024
PackageArchitecture: all
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubuntu-release-upgrader
Symptom: ubuntu-release-upgrader
UpgradeStatus: No upgrade log present (probably fresh install)

[Julian Andres Klode (juliank)]

You are not authorized to execute this commannd

Sep 18 10:38:23 username-Virtual-Machine pkexec[6823]: username: Error executing command as another user: Not authorized [USER=root] [TTY=unknown] [CWD=/home/username] [COMMAND=/usr/bin/do-release-upgrade --frontend=DistUpgradeViewGtk3 --env=DBUS_SESSION_BUS_ADDRESS=unix:path=/run/user/1000/bus,XDG_SESSION_TYPE=x11,XDG_CURRENT_DESKTOP=ubuntu:GNOME]

[sem (semitones)]

Wouldn't it prompt for authorization rather than fail silently?

On Mon, Sep 30, 2024, 07:40 Julian Andres Klode <email address hidden>
wrote:

> You are not authorized to execute this commannd
>
> Sep 18 10:38:23 username-Virtual-Machine pkexec[6823]: username: Error
> executing command as another user: Not authorized [USER=root]
> [TTY=unknown] [CWD=/home/username] [COMMAND=/usr/bin/do-release-upgrade
> --frontend=DistUpgradeViewGtk3
>
> --env=DBUS_SESSION_BUS_ADDRESS=unix:path=/run/user/1000/bus,XDG_SESSION_TYPE=x11,XDG_CURRENT_DESKTOP=ubuntu:GNOME]
>
> ** Also affects: update-manager (Ubuntu)
> Importance: Undecided
> Status: New
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/2081075
>
> Title:
> Upgrade button exits silently from 22.04 to 24.04
>
> Status in ubuntu-release-upgrader package in Ubuntu:
> New
> Status in update-manager package in Ubuntu:
> New
>
> Bug description:
> Context: This is in Ubuntu 22.04 installed in Hyper-V from the Quick
> Start image.
>
> The update tool tells me all packages are up to date, however there is
> a new version, 24.04. If I click the upgrade button, the application
> quits silently. I don't know why it won't upgrade.
>
> EDIT: This message is in the journal error logs:
> Sep 18 10:38:23 username-Virtual-Machine pkexec[6823]: username: Error
> executing command as another user: Not authorized [USER=root] [TTY=unknown]
> [CWD=/home/username] [COMMAND=/usr/bin/do-release-upgrade
> --frontend=DistUpgradeViewGtk3
> --env=DBUS_SESSION_BUS_ADDRESS=unix:path=/run/user/1000/bus,XDG_SESSION_TYPE=x11,XDG_CURRENT_DESKTOP=ubuntu:GNOME]
>
>
> ProblemType: Bug
> DistroRelease: Ubuntu 22.04
> Package: ubuntu-release-upgrader-core 1:22.04.20
> ProcVersionSignature: Ubuntu 6.5.0-1025.26~22.04.1-azure 6.5.13
> Uname: Linux 6.5.0-1025-azure x86_64
> ApportVersion: 2.20.11-0ubuntu82.6
> Architecture: amd64
> CasperMD5CheckResult: unknown
> CrashDB: ubuntu
> CrashReports:
> 640:0:124:438528:2024-09-18 10:12:55.302577495 -0400:2024-09-18
> 10:13:05.327363563 -0400:/var/crash/xrdp.0.crash
> 600:117:124:37:2024-09-18 10:13:06.179434094 -0400:2024-09-18
> 10:13:06.179434094 -0400:/var/crash/xrdp.0.uploaded
> 644:0:124:0:2024-09-18 10:13:05.251357260 -0400:2024-09-18
> 10:13:05.251357260 -0400:/var/crash/xrdp.0.upload
> CurrentDesktop: ubuntu:GNOME
> Date: Wed Sep 18 10:40:18 2024
> PackageArchitecture: all
> ProcEnviron:
> TERM=xterm-256color
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: ubuntu-release-upgrader
> Symptom: ubuntu-release-upgrader
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/2081075/+subscriptions
>
>