update-manager crashed with dbus.exceptions.DBusException in call_blocking(): org.freedesktop.DBus.Error.TimedOut: Failed to activate service 'org.debian.apt': timed out (service_start_timeout=25000ms)

[Makis Livadas]

crashed when trying a software upgrade.

ProblemType: Crash
DistroRelease: Ubuntu 24.04
Package: update-manager 1:24.04.4
ProcVersionSignature: Ubuntu 6.5.0-1008.11-raspi 6.5.3
Uname: Linux 6.5.0-1008-raspi aarch64
ApportVersion: 2.28.0-0ubuntu1
Aptdaemon:
 Feb 24 18:59:43 makis-desktop AptDaemon[4214]: INFO: Initializing daemon
 Feb 24 18:59:43 makis-desktop org.debian.apt[4214]: 18:59:43 AptDaemon [INFO]: Initializing daemon
Architecture: arm64
CasperMD5CheckResult: unknown
CloudArchitecture: aarch64
CloudID: none
CloudName: none
CloudPlatform: none
CloudSubPlatform: config
CurrentDesktop: ubuntu:GNOME
Date: Sat Feb 24 18:59:37 2024
ExecutablePath: /usr/bin/update-manager
InterpreterPath: /usr/bin/python3.12
JournalErrors:
 Feb 24 18:59:43 username-desktop org.debian.apt[4214]: 18:59:43 AptDaemon [INFO]: Initializing daemon
 Feb 24 18:59:43 username-desktop org.debian.apt[4214]: /usr/lib/python3/dist-packages/aptdaemon/worker/pkworker.py:35: PyGIWarning: PackageKitGlib was imported without specifying a version first. Use gi.require_version('PackageKitGlib', '1.0') before import to ensure that the right version gets loaded.
 Feb 24 18:59:43 username-desktop org.debian.apt[4214]: from gi.repository import PackageKitGlib as pk
PackageArchitecture: all
ProcCmdline: /usr/bin/python3 /usr/bin/update-manager
ProcEnviron:
 LANG=C.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 XDG_RUNTIME_DIR=<set>
Python3Details: /usr/bin/python3.12, Python 3.12.2, python3-minimal, 3.12.1-0ubuntu1
PythonArgs: ['/usr/bin/update-manager']
PythonDetails: N/A
SourcePackage: update-manager
Title: update-manager crashed with dbus.exceptions.DBusException in call_blocking(): org.freedesktop.DBus.Error.TimedOut: Failed to activate service 'org.debian.apt': timed out (service_start_timeout=25000ms)
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo users

[Apport retracing service (apport)]

Thank you for taking the time to report this crash and helping to make this software better. This particular crash has already been reported and is a duplicate of bug #1063589, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.