hwe-support-status and ubuntu-support-status report end of HWE support even with Pro Token Attached
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| update-manager (Ubuntu) |
New
|
Undecided
|
Unassigned | ||
Bug Description
[Problem]
When running hwe-support-status or ubuntu-
You have 531 packages (100.0%) supported until April 2023 (Canonical - 5y)
Your Hardware Enablement Stack (HWE) is supported until April 2023
[Request]
I'd like to request a change on that: check for UA / Pro status to correctly inform customers with paid subscriptions that they are fully supported until April 2028, for packages and HWE Kernel.
[Evidence]
root@bionic:~# ua status
SERVICE ENTITLED STATUS DESCRIPTION
cc-eal yes disabled Common Criteria EAL2 Provisioning Packages
cis yes disabled Security compliance and audit tools
esm-apps yes enabled UA Apps: Extended Security Maintenance (ESM)
esm-infra yes enabled UA Infra: Extended Security Maintenance (ESM)
fips yes disabled NIST-certified core packages
fips-updates yes disabled NIST-certified core packages with priority security updates
livepatch yes enabled Canonical Livepatch service
Enable services with: ua enable <service>
Valid until:
Technical support level: essential
root@bionic:~# hwe-support-status
Your Hardware Enablement Stack (HWE) is supported until April 2023.
root@bionic:~# ubuntu-
Support status summary of 'bionic':
You have 531 packages (100.0%) supported until April 2023 (Canonical - 5y)
You have 0 packages (0.0%) that can not/no-longer be downloaded
You have 0 packages (0.0%) that are unsupported
Your Hardware Enablement Stack (HWE) is supported until April 2023.
Run with --show-unsupported, --show-supported or --show-all to see more details
root@bionic:~# lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 18.04.6 LTS
Release: 18.04
Codename: bionic
root@bionic:~# dpkg -l | grep -i update-manager-core
ii update-manager-core 1:18.04.11.13 all manage release upgrades
root@bionic:~#
