contradiction between Software Updater and Ubuntu's Software app

[Nick]

Steps to reproduce:

0. This may be intermittent.

1. Wait till Ubuntu's Software Updater reports that an update is available.

2. Open Ubuntu Software > Updates > refresh. If a checkmark is visible, meaning no updates are waiting, go to the next step.

3. With Software Updater, install what it offers.

Actual result: Despite Software Updater being successful and having revealed update availability before Ubuntu Software was open, Ubuntu failed to reveal that an update was available.

Expected result: Consistency between both.

Additional info:

Ubuntu 20.04.2 LTS, kept evergreen.

Software app, ver. 3.38.1, unless updated.

update-manager 1:20.04.10.7

[Chris Guiver (guiverc)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:

apport-collect 1933747

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

[Nick (nick-levinson)]

I followed the complex instructions but that wasn't there. I ran the command after your comment but when I saw the step about letting all my applications write to Launchpad without an explanation about what they might do to my Launchpad account, I declined. The terminal doesn't show the output, so there's nothing to post here manually, but if you have a specific question about the platform or something like that let me know.