update-manager crashed with dbus.exceptions.DBusException in call_blocking(): org.freedesktop.DBus.Error.Spawn.ChildExited: Launch helper exited with unknown return code 1

[corrado venturini]

Just started update-manager. Check with apt: All packages are up to date.

corrado@corrado-n7-hh-1104:~$ sudo apt update
[sudo] password for corrado:
Hit:1 http://archive.ubuntu.com/ubuntu hirsute InRelease
Hit:2 http://archive.ubuntu.com/ubuntu hirsute-updates InRelease
Hit:3 http://archive.ubuntu.com/ubuntu hirsute-backports InRelease
Hit:4 http://archive.ubuntu.com/ubuntu hirsute-security InRelease
Reading package lists... Done
Building dependency tree
Reading state information... Done
All packages are up to date.
corrado@corrado-n7-hh-1104:~$ inxi -Fx
System: Host: corrado-n7-hh-1104 Kernel: 5.8.0-25-generic x86_64 bits: 64 compiler: gcc v: 10.2.0 Desktop: GNOME 3.38.1
           Distro: Ubuntu 21.04 (Hirsute Hippo)
Machine: Type: Laptop System: Dell product: Inspiron 3793 v: N/A serial: <superuser/root required>
           Mobo: Dell model: 0C1PF2 v: A00 serial: <superuser/root required> UEFI: Dell v: 1.5.0 date: 12/17/2019
Battery: ID-1: BAT0 charge: 11.2 Wh condition: 37.1/42.0 Wh (88%) model: SWD-ATL3.618 DELL WJPC403 status: Discharging
CPU: Info: Quad Core model: Intel Core i5-1035G1 bits: 64 type: MT MCP arch: Ice Lake rev: 5 L2 cache: 6144 KiB
           flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 19046
           Speed: 1184 MHz min/max: 400/3600 MHz Core speeds (MHz): 1: 1233 2: 1148 3: 1233 4: 1119 5: 1215 6: 1235 7: 1243
           8: 1121
Graphics: Device-1: Intel Iris Plus Graphics G1 vendor: Dell driver: i915 v: kernel bus ID: 00:02.0
           Device-2: Realtek Integrated_Webcam_HD type: USB driver: uvcvideo bus ID: 1-6:3
           Display: x11 server: X.Org 1.20.9 driver: modesetting unloaded: fbdev,vesa resolution: 1920x1080
           OpenGL: renderer: Mesa Intel UHD Graphics (ICL GT1) v: 4.6 Mesa 20.2.1 direct render: Yes
Audio: Device-1: Intel Smart Sound Audio vendor: Dell driver: snd_hda_intel v: kernel bus ID: 00:1f.3
           Sound Server: ALSA v: k5.8.0-25-generic
Network: Device-1: Realtek RTL810xE PCI Express Fast Ethernet vendor: Dell driver: r8169 v: kernel port: 3000
           bus ID: 01:00.0
           IF: enp1s0 state: down mac: 98:e7:43:59:19:19
           Device-2: Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter vendor: Dell driver: ath10k_pci v: kernel
           port: 3000 bus ID: 02:00.0
           IF: wlp2s0 state: up mac: d8:12:65:b8:21:b9
           Device-3: Qualcomm Atheros type: USB driver: btusb bus ID: 1-10:4
Drives: Local Storage: total: 476.94 GiB used: 9.30 GiB (1.9%)
           ID-1: /dev/nvme0n1 vendor: Toshiba model: KBG40ZNS512G NVMe KIOXIA 512GB size: 476.94 GiB
Partition: ID-1: / size: 31.25 GiB used: 9.25 GiB (29.6%) fs: ext4 dev: /dev/nvme0n1p7
Swap: ID-1: swap-1 type: partition size: 8.00 GiB used: 0 KiB (0.0%) dev: /dev/nvme0n1p2
Sensors: System Temperatures: cpu: 51.0 C mobo: N/A
           Fan Speeds (RPM): cpu: 0
Info: Processes: 253 Uptime: 14m Memory: 7.55 GiB used: 2.03 GiB (26.9%) Init: systemd runlevel: 5 Compilers: gcc: N/A
           Packages: 1830 Shell: Bash v: 5.1.0-rc2 inxi: 3.1.09
corrado@corrado-n7-hh-1104:~$

ProblemType: Crash
DistroRelease: Ubuntu 21.04
Package: update-manager 1:20.10.1
ProcVersionSignature: Ubuntu 5.8.0-25.26-generic 5.8.14
Uname: Linux 5.8.0-25-generic x86_64
ApportVersion: 2.20.11-0ubuntu51
Aptdaemon:

Architecture: amd64
CasperMD5CheckResult: skip
CrashCounter: 1
CurrentDesktop: ubuntu:GNOME
Date: Fri Nov 20 08:14:25 2020
ExecutablePath: /usr/bin/update-manager
GsettingsChanges:
 b'com.ubuntu.update-manager' b'launch-count' b'6'
 b'com.ubuntu.update-manager' b'first-run' b'false'
 b'com.ubuntu.update-manager' b'launch-time' b'int64 1605856465'
InstallationDate: Installed on 2020-11-04 (15 days ago)
InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Alpha amd64 (20201104)
InterpreterPath: /usr/bin/python3.8
PackageArchitecture: all
ProcCmdline: /usr/bin/python3 /usr/bin/update-manager
Python3Details: /usr/bin/python3.8, Python 3.8.6, python3-minimal, 3.8.6-1
PythonArgs: ['/usr/bin/update-manager']
PythonDetails: N/A
SourcePackage: update-manager
Title: update-manager crashed with dbus.exceptions.DBusException in call_blocking(): org.freedesktop.DBus.Error.Spawn.ChildExited: Launch helper exited with unknown return code 1
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo

[Apport retracing service (apport)]

Thank you for taking the time to report this crash and helping to make this software better. This particular crash has already been reported and is a duplicate of bug #1063589, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.