Software updater fails to update with errors

Bug #1904866 reported by Leó Kolbeinsson
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
update-manager (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

After installation of Xubuntu Hirsute Daily ISO 19.11.2020 the systems attempts to update software with the message dialog box - Updated software has been issued since Ubuntu 21.04 was issued. Do you want to install it now?

Selecting install now results in the dialog box "Software updater" with no further info.

After a short time (15sec) the a new dialog box opens with the message " System program problem detected ...do you want to report it?

The result is that the software updates are not installed.

I have also tested this on
Ubuntu Desktop Hirsute daily 19.11.2020
Ubuntu Budgie Hirsute daily 18.11.2020 with the same results.

I think this is same issue in an earlier bug report # 1904269 which was originally filed by me against plasma--discover but on second thought should have been lubuntu-upgrade package as far as I can determine.

ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: update-manager 1:20.10.1
ProcVersionSignature: Ubuntu 5.8.0-25.26-generic 5.8.14
Uname: Linux 5.8.0-25-generic x86_64
ApportVersion: 2.20.11-0ubuntu51
Aptdaemon:

Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: XFCE
Date: Thu Nov 19 10:28:56 2020
GsettingsChanges:
 b'com.ubuntu.update-manager' b'launch-count' b'4'
 b'com.ubuntu.update-manager' b'first-run' b'false'
 b'com.ubuntu.update-manager' b'launch-time' b'int64 1605778421'
InstallationDate: Installed on 2020-11-19 (0 days ago)
InstallationMedia: Xubuntu 21.04 "Hirsute Hippo" - Alpha amd64 (20201119)
PackageArchitecture: all
SourcePackage: update-manager
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Leó Kolbeinsson (leok) wrote :
Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1904866

tags: added: iso-testing
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in update-manager (Ubuntu):
status: New → Confirmed
Revision history for this message
Per-Inge (per-inge-hallin) wrote :

I got the bug on Ubuntu with the ubuntu-desktop

Revision history for this message
Leó Kolbeinsson (leok) wrote :

Tested latest daily ISO's dated 21.11.2020 for
Xubuntu Hirsute,Ubuntu Hiruste,Ubuntu Mate Hirusute - all ran the software updater successfully with no errors.

Revision history for this message
ԜаӀtеr Ⅼарсһуnѕkі (wxl) wrote :

So this is a non-issue, like the Lubuntu one, too? Perhaps this was really a transitory problem in the state of packages overall and not due to a software update mechanism at all.

Revision history for this message
Leó Kolbeinsson (leok) wrote :

I have no idea as to what caused the issue but it occured in all the ISO's for sevreal days.
Must be as you suggest a "transitory problem" - of course we will see if it re-occurs.

Changed in update-manager (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Leó Kolbeinsson (leok) wrote :

Received again testing Xubuntu Hirsute daily iso http://cdimage.ubuntu.com/xubuntu/daily-live/20201219/hirsute-desktop-amd64.iso
on machine running VirtualBox

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for update-manager (Ubuntu) because there has been no activity for 60 days.]

Changed in update-manager (Ubuntu):
status: Incomplete → Expired
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