The message for a package manager bug is unreadable and not understandable

Bug #1778896 reported by Steven Pemberton
16
This bug affects 2 people
Affects Status Importance Assigned to Milestone
One Hundred Papercuts
Confirmed
Undecided
Unassigned
update-manager (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

In my notification bar, there was a big red "No entry" sign. Clicking on this revealed an error message about "package manager". See the image.

1. The main text is sort of greyed-out, making it look like it should be ignored. Being grey also makes it hard to read.

2. The text says

"An error occurred, please run Package Manager from the right click menu, or apt-get in a terminal to see what is wrong. The error message was: [long error message here]. This usually means that your installed packages have unmet dependencies".

3. What is "the right click menu"? I couldn't find one. I couldn't find anything anywhere called "Package Manager". I'm sure the person who wrote this knew, but you shouldn't assume anyone knows what this mean.

4. Just saying "run apt-get" is NOT HELPFUL. (In fact apt-get crashed because of the error being reported, but that is a different issue). You need to give the EXACT COMMAND that needs to be run, which is, I think, "sudo apt-get -f update".

Tags: bionic focal
Revision history for this message
Steven Pemberton (steven-pemberton) wrote :
Revision history for this message
Sam Weston (cablespaghetti) wrote :

This is still a problem on Focal. See attached screenshot. Triggered by me running apt dist-upgrade in a terminal, I guess while update-manager was also up to something in the background.

If someone can forward me to the source code I'll happily have a go at fixing it, but I can't find this message in the update-manager launchpad git repository. :(

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in update-manager (Ubuntu):
status: New → Confirmed
Paul White (paulw2u)
Changed in hundredpapercuts:
status: New → Confirmed
tags: added: bionic focal
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