"Update Software" not opening

Bug #1775897 reported by david braun
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
update-manager (Ubuntu)
New
Undecided
Unassigned

Bug Description

The "Update Software" Icon showed that there were updates available (small triangle on left edge). Left clicking on icon didn't appear to do anything (no window appeared). Right clicking displayed a menu of options. Based on a previous encounter with this problem I entered

  "wmctrl -R "Software Updater"

which opened the expected window in the center of the screen.

lsb_release -rd
Description: Ubuntu 18.04 LTS
Release: 18.04

apt-cache policy update-manager
update-manager:
  Installed: 1:18.04.11.1
  Candidate: 1:18.04.11.1
  Version table:
 *** 1:18.04.11.1 500
        500 http://us.archive.ubuntu.com/ubuntu bionic-proposed/main amd64 Packages
        500 http://us.archive.ubuntu.com/ubuntu bionic-proposed/main i386 Packages
        100 /var/lib/dpkg/status
     1:18.04.11 500
        500 http://us.archive.ubuntu.com/ubuntu bionic/main amd64 Packages
        500 http://us.archive.ubuntu.com/ubuntu bionic/main i386 Packages

I expected a dialog listing the updates available.

Nothing happened.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: update-manager 1:18.04.11.1
ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
Uname: Linux 4.15.0-23-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
CurrentDesktop: Unity:Unity7:ubuntu
Date: Fri Jun 8 12:05:54 2018
EcryptfsInUse: Yes
GsettingsChanges:
 b'com.ubuntu.update-manager' b'show-details' b'true'
 b'com.ubuntu.update-manager' b'window-height' b'374'
 b'com.ubuntu.update-manager' b'first-run' b'false'
 b'com.ubuntu.update-manager' b'window-width' b'645'
 b'com.ubuntu.update-manager' b'launch-time' b'int64 1528455252'
HWEreplacements:

HWEunsupported: linux-image-extra-3.16.0-77-generic linux-image-3.16.0-77-generic
InstallationDate: Installed on 2015-05-31 (1103 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
PackageArchitecture: all
SourcePackage: update-manager
UpgradeStatus: Upgraded to bionic on 2018-05-10 (28 days ago)

Revision history for this message
david braun (braunster) wrote :
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