Scrolled windows in update-manager are too small to read

Bug #1690541 reported by Hrunting on 2017-05-13
150
This bug affects 28 people
Affects Status Importance Assigned to Milestone
aptdaemon (Ubuntu)
Undecided
Unassigned
update-manager (Ubuntu)
High
Unassigned

Bug Description

In update-manager, scrolled windows do not expand properly. Many times, the display will only be one line. I see it on the download progress view, the install details (terminal-like) view, and would-you-like-to-keep-or-replace config differences view. In each one, the details window does not expand to the full height of the window. If the expansion hasn't been done at all, the view will only be one line high, but in the download progress view, it can sometimes be half-height.

Prior reports (https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1623856) indicate that it has been fixed, but that is not the case, and in the prior "fixed" report, the maintainer asked that a new bug be created.

It is very difficult to get screenshots because the window only appears for a short time, but I have attached one such screenshot below.

Versions:
Ubuntu: Zesty
update-manager: 1:17.04.3
aptdaemon: 1.1.1+bzr982-0ubuntu17

Hrunting (ubuntu-hrunting) wrote :
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in aptdaemon (Ubuntu):
status: New → Confirmed
Changed in update-manager (Ubuntu):
status: New → Confirmed
anatoly techtonik (techtonik) wrote :

I wonder if Canonical invests into regression tests for user interfaces.

tags: added: zesty
spike speigel (frail-knight) wrote :

Here's another pic. Zesty 17.10 with proposed updates enabled.

spike speigel (frail-knight) wrote :

Forgive me, I meant 17.04

Adolfo Jayme (fitojb) on 2017-06-30
Changed in update-manager (Ubuntu):
importance: Undecided → High
spike speigel (frail-knight) wrote :

Here's another screenshot from today's updating. It appears the issue is intermittent and variable in inner window size. Sometimes it shows one line, sometimes more, bit still doesn't use the entire window space.

James Stevenson (ja7es) wrote :

Here is another screenshot showing that the problem is still happening.

Emanuel de Jesus (emansije) wrote :

Spike, I haven't tested that in a while, but what I recall is that if you expand the details while in the downloading phase, it then expands to a few more lines in the installation phase. Can anyone confirm that? I'll test it and report back, next time I use the updater.

Emanuel de Jesus (emansije) wrote :

I've just confirmed what I stated before, but with a small correction: When expanding the details' area while in the download phase, it uses all the available space, not only a few more lines, and that remains the case during the installation phase. Then, if you happen to close the details' area and open it again, it shows only one line and you can never recover the space, no matter what you do afterwards.

Brian Murray (brian-murray) wrote :

I was able to recreate this bug using the steps in comment #10, after closing the details' area during the download phase and reopening it I saw only one line of the transaction.

Brian Murray (brian-murray) wrote :

When performing another update, after the first one where I closed the details, the size was stuck at one line for only the download phase.

Brian Murray (brian-murray) wrote :

Actually, to be clear it is not the download but installing details that are now stuck at one line.

tags: added: id-597a0a32ed7a7da4a899a20b
PJSingh5000 (pjsingh5000) wrote :

Confirming problem as described in comment #10.

Hrunting (ubuntu-hrunting) wrote :

This problem persists in Ubuntu 17.10 (Artful Aardvark).

tags: added: artful
drunckoder (drunckoder) wrote :

Confirming persistence in Ubuntu 17.10 (Artful Aardvark).

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