"Ubuntu has some information for you."

Bug #160362 reported by Toni Ruottu on 2007-11-06
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
update-manager (Ubuntu)
Low
Michael Vogt
Jaunty
Low
Michael Vogt

Bug Description

Sometimes after upgrading system, an icon appears in the notification bar.
A light bulb, if I recall correctly. With the icon comes the following message:
"Ubuntu has some information for you." (or something like that)
It might have something to do with restarting Firefox after upgrade, but I
cannot say for sure.

I was watching a real user (not interested in hacking) use Ubuntu
when this happened. The feature seems to cause a problem in user
experience.

- "Why does Ubuntu suddenly have some information for me?"
- "I didn't ask for any information."
- (notification ignored)

The feature seems to affect user as, if "getting some information"
would be a use case. The message is similar to software that
recommends you some entertainment, or advertises stuff to you.

User does not realize the information is a system message or
relevant in any way. It is just "some information". People encounter
all kinds of useless information everyday. Why would this
"some information" be important to the user.

I think this would be fixed by telling the user something like
"Maintenance required" or "Ubuntu needs your attention".
That kind of a message tells user that it is Ubuntu that has
a problem the user could solve. Not the other way around.
Maybe an apology for the inconvenience would also be
appropriate.

Michael Vogt (mvo) on 2007-12-19
Changed in notification-daemon:
importance: Undecided → Low
status: New → Confirmed
Duncan Lithgow (duncan-lithgow) wrote :

There are a large number of bugs related to the user interface presented by aspects of the update system. I have collected some of them with the tag 'ui' which you can click on at the top of this bug report to see the other bugs.

Matthew Paul Thomas (mpt) wrote :

From <https://wiki.ubuntu.com/NotifyOSD#update-notifier>: "Post-update information should no longer be advertised using a notification area icon and a notification bubble pointing to it. Instead, the post-update information dialog should open unfocused directly."

Changed in update-manager:
assignee: nobody → mvo
Michael Vogt (mvo) on 2009-03-06
Changed in update-manager:
status: Confirmed → Fix Released
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