Update notification but no update manager icon in launcher ?

Bug #1586625 reported by Coeur Noir on 2016-05-28
34
This bug affects 7 people
Affects Status Importance Assigned to Milestone
Unity
New
Undecided
Unassigned
update-manager (Ubuntu)
High
Unassigned
update-manager-core (Ubuntu)
High
Unassigned

Bug Description

Hi,

Ubuntu 16.04 here w/ Unity

I sometimes have some notification about available update for my system.

But icon for update manager never automatically shows in launcher - as it used to in previous ubuntu version. (a green background icon with an A on)
→ screenshot of expected behavior http://hpics.li/4fb6d59

After seeing the update notification in 16.04 one has to manually run update-manager or synaptic.

Is this intended behavior ?

Illustrations & examples ( french ) :

https://forum.ubuntu-fr.org/viewtopic.php?id=1989947

https://forum.ubuntu-fr.org/viewtopic.php?id=1992529

https://forum.ubuntu-fr.org/viewtopic.php?pid=21550359#p21550359

https://forum.ubuntu-fr.org/viewtopic.php?pid=21554415#p21554415

https://forum.ubuntu-fr.org/viewtopic.php?pid=21576223#p21576223

_________________

More than 3 months later can someone tell at least if this was intended behavior ?
_________________

Notifications spring and vanish so it's very easy for users not to see them and then run a non-updated system for long… It's a basic security matter.
_________________

2016-11-24 other example https://forum.ubuntu-fr.org/viewtopic.php?id=1999705
where many computers remained NON-updated during months
_________________

2016-11-26 that very same inefficient and misleading
behaviour also happens in 16.10
_________________

2017-01-06 interesting hints there
https://forum.ubuntu-fr.org/viewtopic.php?pid=21656378#p21656378
_________________

2017-01-28 Today I've booted on my 16.04 I hadn't booted for at least 2 weeks, expecting some updates. After 2 hours running, absolutely no warning any where about potential updates. So I ran synaptic and yes many updates are available http://hpics.li/ca343ba
_________________

2017-03-31 seems behaviour differs regarding installation, see https://forum.ubuntu-fr.org/viewtopic.php?id=2007410

Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in update-manager (Ubuntu):
status: New → Confirmed
kikito (cma54) wrote :

more:

sometimes there are available updates with 'sudo apt update' (or synaptic),
but there is nothing in 'update manager'

sometimes . . .

kikito (cma54) wrote :

and here's the proof !

kikito (cma54) wrote :

encore une fois . . .

kikito (cma54) wrote :

there really is a big problem:
-> Apt-update: 37 packages can be upgraded.
-> Update Manager: 6 packages

? ? ? ? ?

Coeur Noir (gerald-maruccia-e) wrote :

@kikito I think it's not exactly the same problem. Automatic update-manager may only show "security" updates while apt-update shows all available updates.

What bothers me is the fact since I run xenial, update-manager never automatically appeared in launcher once.

Only notification.

Coeur Noir (gerald-maruccia-e) wrote :

(but you are right, in your last picture there is no security update at all so updates regarding compiz should have appeared on both sides)

Coeur Noir (gerald-maruccia-e) wrote :

Well synaptic and update-manager do not show the same update - why in my case libre-office stuff is missing in update-manager ?

And once again update-manager icon did not show in launcher yet there are security updates (imagemagick)

Coeur Noir (gerald-maruccia-e) wrote :

(notification and no update-manager icon in launcher)

Coeur Noir (gerald-maruccia-e) wrote :

If never-automatically-show update-manager icon in launcher is intended behavior it sounds dangerous as most (new to ubuntu) people would probably not go further to manually update…

At least there should be a reminder somewhere - it also used to be an indicator for that some time ago.

Coeur Noir (gerald-maruccia-e) wrote :

« it also used to be an indicator for that some time ago » well not exactly for available updates but in case something went wrong with updates ( red sign in panel ).

Coeur Noir (gerald-maruccia-e) wrote :

Another example of how this « new way » can be confusing :

https://forum.ubuntu-fr.org/viewtopic.php?id=1992529

Coeur Noir (gerald-maruccia-e) wrote :

As this somehow-wrong-behaviour can prevent people from correctly updating their system,

should it be considered as a security bug ?

Coeur Noir (gerald-maruccia-e) wrote :

Other example of confusion with a beginner / non-geek user :

https://forum.ubuntu-fr.org/viewtopic.php?pid=21550359#p21550359

He obviously never did any updates… and he's not to blame :

- he may have missed the notification
- he may have seen it but being new to ubuntu how could he know what to do then ?

Former behavior with Icon in Launcher was far more informative and obvious !

Does anybody have an opinion, idea, wish about it ?

tags: added: security
affects: software-center → null-and-void
no longer affects: null-and-void
description: updated
description: updated
description: updated
tags: added: xenial
Changed in update-manager-core (Ubuntu):
status: New → Confirmed
importance: Undecided → High
Changed in update-manager (Ubuntu):
importance: Undecided → High
description: updated
description: updated
tags: added: yakkety
description: updated
description: updated
description: updated
Coeur Noir (gerald-maruccia-e) wrote :

Oh ! Fixed ?

Coeur Noir (gerald-maruccia-e) wrote :

Strange… today I still have the wrong behavior : there are pending updates to do but few hours after booting, still no update-manager icon nor notification…

description: updated
Coeur Noir (gerald-maruccia-e) wrote :

It seems these settings in « Software & Updates » help to make updates availability more visible :
https://img15.hostingpics.net/pics/524090Capturedu20170804003353.png

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