Software Updater (update-manager) window goes away, updates are not installed
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
update-manager (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
This problem started some weeks or months ago, I can never install updates running the 'Software Updater' (update-manager). The updater launches OK, it checks for updates correctly, but upon clicking the 'Install Now' button, a brief message reads "waiting for authentication" and then the window goes away, and no updates are installed.
Running the update-manager from a terminal does not produce any errors or warnings. Everything happens as explained above, and the program silently fails to install updates.
However, running apt-get update + apt-get upgrade works perfectly from the terminal.
The problem is similar to the one reported here,
https:/
but the solution suggested (installing a threading.py file) does not work for me. I have already a threading.py file in my /usr/lib/python3.4 directory, but replacing it with a newer version from https:/
Please help me debug further or point me to a solution.
lsb_release -rd
Description: Ubuntu 14.04.4 LTS
Release: 14.04
apt-cache policy update-manager
update-manager:
Installed: 1:0.196.14
Candidate: 1:0.196.14
Version table:
*** 1:0.196.14 0
500 http://
100 /var/lib/
1:0.196.11 0
500 http://
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: update-manager 1:0.196.14
ProcVersionSign
Uname: Linux 3.13.0-83-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
CurrentDesktop: Unity
Date: Thu Apr 21 09:07:37 2016
InstallationDate: Installed on 2012-10-29 (1269 days ago)
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1)
PackageArchitec
SourcePackage: update-manager
UpgradeStatus: Upgraded to trusty on 2014-11-25 (512 days ago)
Status changed to 'Confirmed' because the bug affects multiple users.