[apport] package update-manager failed to install/upgrade: ErrorMessage: SystemError in cache.commit(): E:Couldn't configure pre-depend cupsys for cups-pdf, probably a dependency cycle.

Bug #156798 reported by Hugo Otto
12
Affects Status Importance Assigned to Milestone
update-manager (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: update-manager

Error message is "Sorry, the package "update-Manager" failed to install or upgrade. You can help the developers.....". No further details.
Upgrading from 7.04 (fully updated) to 7.10 using alternate CD.

ProblemType: Package
Date: Wed Oct 24 21:05:30 2007
ErrorMessage: ErrorMessage: SystemError in cache.commit(): E:Couldn't configure pre-depend cupsys for cups-pdf, probably a dependency cycle.

Package: update-manager
SourcePackage: update-manager

Revision history for this message
DarkWolf (lycanos) wrote :

Upgrade failed using Alternate CD 7.10 to upgrade 7.04 on a Dell Dimension 2350.
Same CD was used to successfully upgrade 7.04 to 7.10 on a Dell Optiplex GX1.

What file would you need to see to compare these two machines ?

Revision history for this message
Pedro Villavicencio (pedro) wrote :

Thanks for taking the time to report this bug and helping to make Ubuntu better. Could you please add all the files contained in /var/log/dist-upgrade/ to your bug report as separate attachments? Thanks in advance.

Changed in update-manager:
status: New → Incomplete
Revision history for this message
DarkWolf (lycanos) wrote :

Sorry Pedro,

My system broke down afterwards and I ended up reinstalling from fresh.
So I don't have any upgrade logs to post relevant to the bug, since those logs where lost with the reinstall.

Revision history for this message
Pedro Villavicencio (pedro) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!.

Changed in update-manager:
status: Incomplete → Invalid
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