Activity log for bug #1398334

Date Who What changed Old value New value Message
2014-12-02 10:00:57 Janno bug added bug
2014-12-02 10:07:43 Janno description I am not a 100% sure if this is a problem caused by the "update-manager" package or "update-notifier" or unity. If needed I can reproduce this the next time there are updates available and report it to some other package or enhance this report. I have also used cli for some years so let me know if I can do anything else. I have also seen that there are several "popular bug reports" that look similar but I am going to go by the guideline that duplicate reports are not a bad thing and the developer knows better if it is a duplicate or not. I have had this bug for a while. I have checked and these are things that do not let me see the update manager window itself: * Click * Double click * Alt+tab (I can see the icon in the list) * I do not have second monitor attached. I have had it configured at some point in the past * It is not on any of the other workspaces I can also see the process in pstree output: | | | |-update-manager,16121 /usr/bin/update-manager --no-update --no-focus-on-map | | | | |-{update-manager},16128 | | | | `-{update-manager},16129 This might also be of interest: $> xwininfo -name 'Software Updater' xwininfo: Window id: 0x4e00008 "Software Updater" Absolute upper-left X: 610 Absolute upper-left Y: 302 Relative upper-left X: 610 Relative upper-left Y: 302 Width: 444 Height: 319 Depth: 24 Visual: 0x21 Visual Class: TrueColor Border width: 0 Class: InputOutput Colormap: 0x20 (installed) Bit Gravity State: NorthWestGravity Window Gravity State: NorthWestGravity Backing Store State: NotUseful Save Under State: no Map State: IsUnMapped Override Redirect State: no Corners: +610+302 -546+302 -546-279 +610-279 -geometry 444x319+610+302 ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: update-manager 1:0.196.12 ProcVersionSignature: Ubuntu 3.13.0-40.69-generic 3.13.11.10 Uname: Linux 3.13.0-40-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.5 Aptdaemon: Architecture: amd64 CurrentDesktop: Unity Date: Tue Dec 2 09:44:35 2014 DpkgHistoryLog.txt: DpkgTerminalLog.txt: ExecutablePath: /usr/bin/update-manager GsettingsChanges: b'com.ubuntu.update-manager' b'show-details' b'true' b'com.ubuntu.update-manager' b'window-height' b'876' b'com.ubuntu.update-manager' b'first-run' b'false' b'com.ubuntu.update-manager' b'window-width' b'1535' b'com.ubuntu.update-manager' b'launch-time' b'1417510549' InstallationDate: Installed on 2013-01-03 (698 days ago) InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1) InterpreterPath: /usr/bin/python3.4 PackageArchitecture: all SourcePackage: update-manager UpgradeStatus: Upgraded to trusty on 2014-08-07 (116 days ago) I am not a 100% sure if this is a problem caused by the "update-manager" package or "update-notifier" or unity. If needed I can reproduce this the next time there are updates available and report it to some other package or enhance this report. I have also used cli for some years so let me know if I can do anything else. I have also seen that there are several "popular bug reports" that look similar but I am going to go by the guideline that duplicate reports are not a bad thing and the developer knows better if it is a duplicate or not. I have had this bug for a while. I have checked and these are things that do not let me see the update manager window itself: * Click * Double click * Alt+tab (I can see the icon in the list) * I do not have second monitor attached. I have had it configured at some point in the past * It is not on any of the other workspaces I can also see the process in pstree output:   | | | |-update-manager,16121 /usr/bin/update-manager --no-update --no-focus-on-map   | | | | |-{update-manager},16128   | | | | `-{update-manager},16129 This might also be of interest: $> xwininfo -name 'Software Updater' xwininfo: Window id: 0x4e00008 "Software Updater"   Absolute upper-left X: 610   Absolute upper-left Y: 302   Relative upper-left X: 610   Relative upper-left Y: 302   Width: 444   Height: 319   Depth: 24   Visual: 0x21   Visual Class: TrueColor   Border width: 0   Class: InputOutput   Colormap: 0x20 (installed)   Bit Gravity State: NorthWestGravity   Window Gravity State: NorthWestGravity   Backing Store State: NotUseful   Save Under State: no   Map State: IsUnMapped   Override Redirect State: no   Corners: +610+302 -546+302 -546-279 +610-279   -geometry 444x319+610+302 ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: update-manager 1:0.196.12 ProcVersionSignature: Ubuntu 3.13.0-40.69-generic 3.13.11.10 Uname: Linux 3.13.0-40-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.5 Aptdaemon: Architecture: amd64 CurrentDesktop: Unity Date: Tue Dec 2 09:44:35 2014 DpkgHistoryLog.txt: DpkgTerminalLog.txt: ExecutablePath: /usr/bin/update-manager GsettingsChanges:  b'com.ubuntu.update-manager' b'show-details' b'true'  b'com.ubuntu.update-manager' b'window-height' b'876'  b'com.ubuntu.update-manager' b'first-run' b'false'  b'com.ubuntu.update-manager' b'window-width' b'1535'  b'com.ubuntu.update-manager' b'launch-time' b'1417510549' InstallationDate: Installed on 2013-01-03 (698 days ago) InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1) InterpreterPath: /usr/bin/python3.4 PackageArchitecture: all SourcePackage: update-manager UpgradeStatus: Upgraded to trusty on 2014-08-07 (116 days ago) Running `sudo apt-get update` does not solve the problem. I can also open "software centre" and install software from cli. I tried to start update-manager from cli without closeing anything but this also does not help. It also doesn't give any output.
2014-12-02 10:16:34 Janno description I am not a 100% sure if this is a problem caused by the "update-manager" package or "update-notifier" or unity. If needed I can reproduce this the next time there are updates available and report it to some other package or enhance this report. I have also used cli for some years so let me know if I can do anything else. I have also seen that there are several "popular bug reports" that look similar but I am going to go by the guideline that duplicate reports are not a bad thing and the developer knows better if it is a duplicate or not. I have had this bug for a while. I have checked and these are things that do not let me see the update manager window itself: * Click * Double click * Alt+tab (I can see the icon in the list) * I do not have second monitor attached. I have had it configured at some point in the past * It is not on any of the other workspaces I can also see the process in pstree output:   | | | |-update-manager,16121 /usr/bin/update-manager --no-update --no-focus-on-map   | | | | |-{update-manager},16128   | | | | `-{update-manager},16129 This might also be of interest: $> xwininfo -name 'Software Updater' xwininfo: Window id: 0x4e00008 "Software Updater"   Absolute upper-left X: 610   Absolute upper-left Y: 302   Relative upper-left X: 610   Relative upper-left Y: 302   Width: 444   Height: 319   Depth: 24   Visual: 0x21   Visual Class: TrueColor   Border width: 0   Class: InputOutput   Colormap: 0x20 (installed)   Bit Gravity State: NorthWestGravity   Window Gravity State: NorthWestGravity   Backing Store State: NotUseful   Save Under State: no   Map State: IsUnMapped   Override Redirect State: no   Corners: +610+302 -546+302 -546-279 +610-279   -geometry 444x319+610+302 ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: update-manager 1:0.196.12 ProcVersionSignature: Ubuntu 3.13.0-40.69-generic 3.13.11.10 Uname: Linux 3.13.0-40-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.5 Aptdaemon: Architecture: amd64 CurrentDesktop: Unity Date: Tue Dec 2 09:44:35 2014 DpkgHistoryLog.txt: DpkgTerminalLog.txt: ExecutablePath: /usr/bin/update-manager GsettingsChanges:  b'com.ubuntu.update-manager' b'show-details' b'true'  b'com.ubuntu.update-manager' b'window-height' b'876'  b'com.ubuntu.update-manager' b'first-run' b'false'  b'com.ubuntu.update-manager' b'window-width' b'1535'  b'com.ubuntu.update-manager' b'launch-time' b'1417510549' InstallationDate: Installed on 2013-01-03 (698 days ago) InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1) InterpreterPath: /usr/bin/python3.4 PackageArchitecture: all SourcePackage: update-manager UpgradeStatus: Upgraded to trusty on 2014-08-07 (116 days ago) Running `sudo apt-get update` does not solve the problem. I can also open "software centre" and install software from cli. I tried to start update-manager from cli without closeing anything but this also does not help. It also doesn't give any output. I am not a 100% sure if this is a problem caused by the "update-manager" package or "update-notifier" or unity. If needed I can reproduce this the next time there are updates available and report it to some other package or enhance this report. I have also used cli for some years so let me know if I can do anything else. I have also seen that there are several "popular bug reports" that look similar but I am going to go by the guideline that duplicate reports are not a bad thing and the developer knows better if it is a duplicate or not. I have had this bug for a while. I have checked and these are things that do not let me see the update manager window itself: * Click * Double click * Alt+tab (I can see the icon in the list) * I do not have second monitor attached. I have had it configured at some point in the past * It is not on any of the other workspaces I can also see the process in pstree output:   | | | |-update-manager,16121 /usr/bin/update-manager --no-update --no-focus-on-map   | | | | |-{update-manager},16128   | | | | `-{update-manager},16129 This might also be of interest: $> xwininfo -name 'Software Updater' xwininfo: Window id: 0x4e00008 "Software Updater"   Absolute upper-left X: 610   Absolute upper-left Y: 302   Relative upper-left X: 610   Relative upper-left Y: 302   Width: 444   Height: 319   Depth: 24   Visual: 0x21   Visual Class: TrueColor   Border width: 0   Class: InputOutput   Colormap: 0x20 (installed)   Bit Gravity State: NorthWestGravity   Window Gravity State: NorthWestGravity   Backing Store State: NotUseful   Save Under State: no   Map State: IsUnMapped   Override Redirect State: no   Corners: +610+302 -546+302 -546-279 +610-279   -geometry 444x319+610+302 ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: update-manager 1:0.196.12 ProcVersionSignature: Ubuntu 3.13.0-40.69-generic 3.13.11.10 Uname: Linux 3.13.0-40-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.5 Aptdaemon: Architecture: amd64 CurrentDesktop: Unity Date: Tue Dec 2 09:44:35 2014 DpkgHistoryLog.txt: DpkgTerminalLog.txt: ExecutablePath: /usr/bin/update-manager GsettingsChanges:  b'com.ubuntu.update-manager' b'show-details' b'true'  b'com.ubuntu.update-manager' b'window-height' b'876'  b'com.ubuntu.update-manager' b'first-run' b'false'  b'com.ubuntu.update-manager' b'window-width' b'1535'  b'com.ubuntu.update-manager' b'launch-time' b'1417510549' InstallationDate: Installed on 2013-01-03 (698 days ago) InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1) InterpreterPath: /usr/bin/python3.4 PackageArchitecture: all SourcePackage: update-manager UpgradeStatus: Upgraded to trusty on 2014-08-07 (116 days ago) Running `sudo apt-get update` does not solve the problem. I can also open "software centre" and install software from cli. I tried to start update-manager from cli without closeing anything but this also does not help. It also doesn't give any output. Locking and unlocking to launcher did not do anything. I can choose Install all available updates from the right-click menu and this works. Process called "update-apt-xapi" is stared and updates are installed. Also the package manager is locked for that time. (can not update package index at the same time). Quit option from the right click menu works. After quitting I can start the update-manager from cli and now it is fully functional.