Update manager unavailable to second user in multiple user scenario

Bug #1338174 reported by Ray DeCampo on 2014-07-05
This bug affects 1 person
Affects Status Importance Assigned to Milestone
update-manager (Ubuntu)

Bug Description

Describe what happened:

I have a system with two users (bob and alice) granted administrator privileges. Both users are typically logged in, using 'switch user' to change between them. The update manager will indicate to user bob that updates are available, but bob ignores the dialog. When alice switches to her desktop, there is an active app on the unity bar for 'Software Updater'. The shortcut is not responsive to clicking or middle-clicking. Running 'update-manager' from the command line has no effect as well.

What you expect:

The 'Software Updater' app should be responsive for alice allowing her to install the updates.

$ lsb_release -rd
Description: Ubuntu 14.04 LTS
Release: 14.04
$ apt-cache policy update-manager
  Installed: 1:0.196.12
  Candidate: 1:0.196.12
  Version table:
 *** 1:0.196.12 0
        500 http://us.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages
        100 /var/lib/dpkg/status
     1:0.196.11 0
        500 http://us.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: update-manager 1:0.196.12
ProcVersionSignature: Ubuntu 3.13.0-30.54-generic
Uname: Linux 3.13.0-30-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2

Architecture: amd64
CurrentDesktop: Unity
Date: Sat Jul 5 19:52:25 2014


ExecutablePath: /usr/bin/update-manager
 b'com.ubuntu.update-manager' b'show-details' b'true'
 b'com.ubuntu.update-manager' b'window-height' b'582'
 b'com.ubuntu.update-manager' b'first-run' b'false'
 b'com.ubuntu.update-manager' b'window-width' b'444'
 b'com.ubuntu.update-manager' b'launch-time' b'1404592982'
InstallationDate: Installed on 2014-05-25 (41 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
InterpreterPath: /usr/bin/python3.4
PackageArchitecture: all
 PATH=(custom, user)
SourcePackage: update-manager
UpgradeStatus: No upgrade log present (probably fresh install)

Ray DeCampo (rdecampo) wrote :
description: updated
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