Update manager falsely reports being up to date when internet is down

Bug #1307521 reported by cedial
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
update-manager (Ubuntu)
New
Medium
Unassigned

Bug Description

Update manager reports that all software is up to date when no internet connection is available. Update manager does NOT report that its check for updates failed due to a misbehaving internet connecton. NOTE: At no point did any other Ubuntu VM or the Windows 8 host have any problem pinging google.com. I had the following weird command window session, which restored the update manager to proper operation:

cedial@TT-64-0408:~$ ping google.com
ping: icmp open socket: Operation not permitted
cedial@TT-64-0408:~$ sudo ping google.com
[sudo] password for cedial:
PING google.com (64.53.251.35) 56(84) bytes of data.
64 bytes from 53-64-35-251.static.nap.wideopenwest.com (64.53.251.35): icmp_seq=1 ttl=60 time=15.3 ms
64 bytes from 53-64-35-251.static.nap.wideopenwest.com (64.53.251.35): icmp_seq=2 ttl=60 time=12.9 ms
^C
--- google.com ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 3007ms
rtt min/avg/max/mdev = 12.090/13.544/15.341/1.203 ms
cedial@TT-64-0408:~$ sudo chmod u+s `which ping`
cedial@TT-64-0408:~$ ping google.com
PING google.com (64.53.251.46) 56(84) bytes of data.
64 bytes from 53-64-46-251.static.nap.wideopenwest.com (64.53.251.46): icmp_seq=1 ttl=60 time=12.6 ms
64 bytes from 53-64-46-251.static.nap.wideopenwest.com (64.53.251.46): icmp_seq=2 ttl=60 time=13.6 ms

cedial@TT-64-0408:~$ lsb_release -rd
Description: Ubuntu 14.04 LTS
Release: 14.04

cedial@TT-64-0408:~$ apt-cache policy update-manager
update-manager:
  Installed: 1:0.196.11
  Candidate: 1:0.196.11
  Version table:
 *** 1:0.196.11 0
        500 http://us.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
        100 /var/lib/dpkg/status

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: update-manager 1:0.196.11
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu2
Architecture: amd64
CurrentDesktop: Unity
Date: Mon Apr 14 09:18:53 2014
ExecutablePath: /usr/bin/update-manager
GsettingsChanges:
 b'com.ubuntu.update-manager' b'show-details' b'true'
 b'com.ubuntu.update-manager' b'first-run' b'false'
 b'com.ubuntu.update-manager' b'window-width' b'484'
 b'com.ubuntu.update-manager' b'launch-time' b'1397481506'
InstallationDate: Installed on 2014-04-08 (5 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Daily amd64 (20140408)
InterpreterPath: /usr/bin/python3.4
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: update-manager
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
cedial (cedial) wrote :
summary: - Update manager falsely reports success when internet is down
+ Update manager falsely reports being up to date when internet is down
Changed in update-manager (Ubuntu):
importance: Undecided → Medium
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