Activity log for bug #1274704

Date Who What changed Old value New value Message
2014-01-30 21:07:12 Steve Magoun bug added bug
2014-04-11 21:35:29 Brian Murray update-manager (Ubuntu): status New Invalid
2014-04-11 21:35:36 Brian Murray nominated for series Ubuntu Precise
2014-04-11 21:35:36 Brian Murray bug task added update-manager (Ubuntu Precise)
2014-04-11 21:35:49 Brian Murray update-manager (Ubuntu Precise): status New Triaged
2014-04-11 21:35:51 Brian Murray update-manager (Ubuntu Precise): importance Undecided High
2014-04-11 21:41:12 Brian Murray update-manager (Ubuntu Precise): assignee Brian Murray (brian-murray)
2014-04-11 21:41:15 Brian Murray update-manager (Ubuntu Precise): status Triaged In Progress
2014-04-11 21:45:44 Launchpad Janitor branch linked lp:ubuntu/precise-proposed/update-manager
2014-04-11 21:54:06 Brian Murray description When reporting a bug via 'ubuntu-bug ubuntu-release-upgrader-core', apport does not upload the file /var/log/dist-upgrade/apt-clone_system_state.tar.gz due to a permission error. To reproduce: 1) Install 12.04.3 with updates 2) Try to upgrade to 14.04 via 'update-manager -d' (this fails - see bug 1274672) 3) Run 'ubuntu-bug ubuntu-release-upgrader-core' Expected result: Apport uploads apt-clone_system_state.tar.gz to launchpad along with apt.log and main.log Actual results Apport uploads apt.log and main.log to launchpad, but does not upload apt-clone_system_state.tar.gz. The corresponding bug report says there is a permission error for that file (see bug 1274672 for an example) Permissions on /var/log/dist-upgrade are: ubuntu@ubuntu-VirtualBox:~$ ll /var/log/dist-upgrade/ total 556 drwxr-xr-x 2 root root 4096 Jan 30 14:13 ./ drwxr-xr-x 15 root root 4096 Jan 30 15:59 ../ -rw------- 1 root root 417219 Jan 30 14:13 apt-clone_system_state.tar.gz -rw-r--r-- 1 root root 126781 Jan 30 14:14 apt.log -rw-r--r-- 1 root root 1007 Jan 30 14:13 lspci.txt -rw-r--r-- 1 root root 11331 Jan 30 14:14 main.log -rw-r--r-- 1 root root 0 Jan 30 14:12 term.log ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: update-manager 1:0.156.14.11 ProcVersionSignature: Ubuntu 3.8.0-35.50~precise1-generic 3.8.13.13 Uname: Linux 3.8.0-35-generic x86_64 ApportVersion: 2.0.1-0ubuntu17.6 Architecture: amd64 Date: Thu Jan 30 16:00:41 2014 GsettingsChanges: com.ubuntu.update-manager first-run false com.ubuntu.update-manager launch-time 1391108049 InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1) MarkForUpload: True PackageArchitecture: all ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: update-manager Symptom: ubuntu-release-upgrader-core UpgradeStatus: Upgraded to precise on 2014-01-30 (0 days ago) VarLogDistupgradeAptclonesystemstate.tar.gz: Error: [Errno 13] Permission denied: '/var/log/dist-upgrade/apt-clone_system_state.tar.gz' VarLogDistupgradeTermlog: [Test Case] 1) In a terminal on a uvt virtual machine run update-manager -d 2) Choose no when presented with a warning about about your graphics not being supported 3) Confirm that /var/log/dist-upgrade/apt-clone_system_state.tar.gz exists 4) Run ubuntu-bug ubuntu-release-upgrader-core 5) Expand the apport dialog and confirm that VarLogDistUpgradeAptclone is not included After installing the update-manager package from -proposed repeat step 4. VarLogDistUpgradeAptclone... should now be included in the bug report although the apport dialog will say that it is binary data. Original Report --------------- When reporting a bug via 'ubuntu-bug ubuntu-release-upgrader-core', apport does not upload the file /var/log/dist-upgrade/apt-clone_system_state.tar.gz due to a permission error. To reproduce: 1) Install 12.04.3 with updates 2) Try to upgrade to 14.04 via 'update-manager -d' (this fails - see bug 1274672) 3) Run 'ubuntu-bug ubuntu-release-upgrader-core' Expected result: Apport uploads apt-clone_system_state.tar.gz to launchpad along with apt.log and main.log Actual results Apport uploads apt.log and main.log to launchpad, but does not upload apt-clone_system_state.tar.gz. The corresponding bug report says there is a permission error for that file (see bug 1274672 for an example) Permissions on /var/log/dist-upgrade are: ubuntu@ubuntu-VirtualBox:~$ ll /var/log/dist-upgrade/ total 556 drwxr-xr-x 2 root root 4096 Jan 30 14:13 ./ drwxr-xr-x 15 root root 4096 Jan 30 15:59 ../ -rw------- 1 root root 417219 Jan 30 14:13 apt-clone_system_state.tar.gz -rw-r--r-- 1 root root 126781 Jan 30 14:14 apt.log -rw-r--r-- 1 root root 1007 Jan 30 14:13 lspci.txt -rw-r--r-- 1 root root 11331 Jan 30 14:14 main.log -rw-r--r-- 1 root root 0 Jan 30 14:12 term.log ProblemType: BugDistroRelease: Ubuntu 12.04 Package: update-manager 1:0.156.14.11 ProcVersionSignature: Ubuntu 3.8.0-35.50~precise1-generic 3.8.13.13 Uname: Linux 3.8.0-35-generic x86_64 ApportVersion: 2.0.1-0ubuntu17.6 Architecture: amd64 Date: Thu Jan 30 16:00:41 2014 GsettingsChanges:  com.ubuntu.update-manager first-run false  com.ubuntu.update-manager launch-time 1391108049 InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1) MarkForUpload: True PackageArchitecture: all ProcEnviron:  TERM=xterm  PATH=(custom, no user)  LANG=en_US.UTF-8  SHELL=/bin/bashSourcePackage: update-manager Symptom: ubuntu-release-upgrader-core UpgradeStatus: Upgraded to precise on 2014-01-30 (0 days ago) VarLogDistupgradeAptclonesystemstate.tar.gz: Error: [Errno 13] Permission denied: '/var/log/dist-upgrade/apt-clone_system_state.tar.gz' VarLogDistupgradeTermlog:
2014-04-11 22:08:29 Steve Langasek update-manager (Ubuntu Precise): status In Progress Fix Committed
2014-04-11 22:08:33 Steve Langasek bug added subscriber Ubuntu Stable Release Updates Team
2014-04-11 22:08:38 Steve Langasek bug added subscriber SRU Verification
2014-04-11 22:08:41 Steve Langasek tags amd64 apport-bug dist-upgrade precise running-unity amd64 apport-bug dist-upgrade precise running-unity verification-needed
2014-04-11 23:21:24 Brian Murray tags amd64 apport-bug dist-upgrade precise running-unity verification-needed amd64 apport-bug dist-upgrade precise running-unity verification-done
2014-04-11 23:22:34 Launchpad Janitor update-manager (Ubuntu Precise): status Fix Committed Fix Released
2014-04-11 23:22:40 Steve Langasek removed subscriber Ubuntu Stable Release Updates Team