installing/updating tools need to detect EOL versions
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| | Apport |
Undecided
|
Unassigned | ||
| | update-manager (Ubuntu) |
Wishlist
|
Unassigned | ||
Bug Description
Digging around bugs reported on bugs.launchpad, i've seen a bunch of reports rised by users (mostly new comers i suppose) not knowing about versions having reached EndOfLife.
Most of these reports was against "solftware-center" : like, "got server error 500" or "i does not understand why software-center cant download even if my network works with the browser". So launchpad get flooded by invalid reports.
Users have to be aware of such a case : the different tools (installer/updater) should detect the different EOL version, and be able to display a popup message saying something like "that version is no more available, choose a newer ubuntu release"; on the other hand Apport also need to refuse such reports.
Related packages : apt, synaptic, software-center (for the gnome world; but i suppose the other DEs are also concerned)
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| affects: | linux (Ubuntu) → software-center |
| affects: | software-center → linux (Ubuntu) |
| Changed in linux (Ubuntu): | |
| status: | New → Confirmed |
| Changed in linux (Ubuntu): | |
| importance: | Undecided → Wishlist |
| affects: | linux (Ubuntu) → software-center (Ubuntu) |
| Changed in software-center (Ubuntu): | |
| importance: | Wishlist → Undecided |
| status: | Confirmed → New |
| Dave Morley (davmor2) wrote : | #3 |
Software updater would be a better option for this as software-center only knows it is on a distribution.
| no longer affects: | software-center (Ubuntu) |
| affects: | software-center → update-manager |
| dino99 (9d9) wrote : | #4 |
Software-center also needs to be a bit more clever and check the sources validity to download only from alive release sources; as Ubuntu now mostly communicate only about software-center (compared to the old tools : apt-get, synaptic, ...). And indeed the new comers cant be aware that they are trying to upgrade a distro having reached EOL.
| affects: | update-manager → update-manager (Ubuntu) |
| description: | updated |
| Changed in update-manager (Ubuntu): | |
| status: | New → Triaged |
| Changed in update-manager (Ubuntu): | |
| importance: | Undecided → Wishlist |
| Peter Kopias (petros-k) wrote : | #5 |
I would suggest that update manager should notify the user of the distro's end of life at least 2 weeks before that time arrives.
Same goes for apt in cli.
So theoretically no one would use an unsupported distro because lack of information.
| tags: |
added: trusty utopic vivid removed: quantal raring saucy |
| description: | updated |


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