Failed to download repository information

Bug #1161776 reported by S. Patrikios
36
This bug affects 7 people
Affects Status Importance Assigned to Milestone
update-manager (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

Software Updater
After you get the above lovely message, the wrong move is to press "Try Again".
Should you try "OK", then one of two things happens:
Either you see the updates list, or you get a "The software on this computer is up to date".
It is obvious that despite the message, repository information has been downloaded.
As long as you stay away from "try again"!

Description: Ubuntu Raring Ringtail (development branch)
Release: 13.04

update-manager:
  Installed: 1:0.185
  Candidate: 1:0.185
  Version table:
 *** 1:0.185 0
        500 http://gr.archive.ubuntu.com/ubuntu/ raring/main amd64 Packages
        100 /var/lib/dpkg/status

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in update-manager (Ubuntu):
status: New → Confirmed
Revision history for this message
Adam Bruce (brucey-99-deactivatedaccount) wrote :

I have been getting this too for the past few days.

And I also click 'OK', which then brings up the software updater as normal and I can install updates (if available)

Revision history for this message
Joe Smith (scardigs) wrote :

I've been having this issue as well. When can we hope to see a fix for it? Will the fix be released before Saucy Salamander or come with the upgrade for Saucy Salamander?

Revision history for this message
brianbridge (brianjbridge) wrote :

I've been getting this for a while as well. I've still been able to install updates like Adam, but always get the error message. I wonder if I'm getting all the updates I'm supposed to?

Revision history for this message
Professor George F. Hart (zulu-mric) wrote :

Same problem and, like brianbridge, I'm not sure whether I am getting all the updates when I press OK. Any other temporary way around this one?

George Hart

Revision history for this message
Alps (alps-splash) wrote :

I've tried running it multiple times on my desktop and laptop and get the same error but not certain if it is getting 100% of the updates from my Other Sources either.

Revision history for this message
Alps (alps-splash) wrote :

Opened up Terminal and did a manual update to see which PPA's were getting errors then went to Software & Updates -> Other Software then removed the PPA that was failing in Terminal. Didn't get the error again.

Revision history for this message
Stéphane Guillou (stephane-guillou) wrote :

I have seen this message for a few days.
I see two problems here:

1. The user clicks "try again" because they think it might fix the problem and actually find updates. Because of the message "Check your Internet connection", the user thinks it is a problem on their end. They probably think that clicking "ok" will just close the software updater and do nothing.

2. There should be an option like "see details" in order to be able to localise the problematic repository or ppa. Without that option, the "Settings..." button is useless, as it does not direct to a solution to fix the problem.

Changed in update-manager (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Scott Macias (slmacias) wrote :

I have been getting a red triangle with an exclamation mark and I click it I get this message. Ubuntu 13.10

Failed to download repository information
Check your Internet connection.
W:Failed to fetch http://ppa.launchpad.net/ubuntu-audio-dev/ppa/ubuntu/dists/saucy/main/binary-amd64/Packages 404 Not Found
, W:Failed to fetch http://ppa.launchpad.net/ubuntu-audio-dev/ppa/ubuntu/dists/saucy/main/binary-i386/Packages 404 Not Found
, E:Some index files failed to download. They have been ignored, or old ones used instead.

I go and try to add these repositories and they don't exist.

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