software updater lacks check button

Bug #1122564 reported by Dazed_75
18
This bug affects 4 people
Affects Status Importance Assigned to Milestone
update-manager (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Yes, I realize that the design as indicated by https://wiki.ubuntu.com/SoftwareUpdates shows that it was intentional to remove the button. I am here to report the design is flawed for several reasons. Please read the following scenario carefully:

Computer (running Ubuntu 12.10) is turned on and connected to the internet, updates are discovered but not installed before the computer is shut down (in my case because I was on battery in a cafe).

Computer is turned on days later but only connected to the internet after maybe 5 minutes. Software updater still says 10 updates are needed. I know there should be more but there is no button to check and after 30 minutes it has not rechecked (poor but valid according to the design). I could have rechecked from the command line but the average user could not so I did not.

I let update manager do the 10 updates after which it stated my computer was up to date. Knowing better, I invoked it directly from the Dash. It did the immediate check and found 1 security update, 4-5 regular updates and 3 optionals. This could have been worse as we know that one of the common failures is when the update want to update a package to Ver X but before doing so, Ver Y comes out and Ver X is not available (or similar scenarios).

As I see it, there should always be a Check or Re-Check button (especially if checking was done more than X minutes ago). Another option (less palatable to some) would be to always recheck before doing updates and re-verify if more are found. A worse alternative would be to re-check AFTER doing updates. Not doing so raises the risk of inexperienced users being confronted with errors they are not prepared to handle.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in update-manager (Ubuntu):
status: New → Confirmed
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.