crash on incoming sms

[Pat McGowan]

Mako running latest rtm v226

Sent an sms
Screen off
Received an incoming sms
- the screen woke up
- unity8 crashed and saw the ubuntu logo
- unity8 back up and message in the indicator

The attached crash file is from last week when I think the same thing occurred, unfortunately didnt get the crash file for this event.

[Albert Astals Cid (aacid)]

I was just having a look before lunch, the backtrace says

#0 __libc_do_syscall () at ../ports/sysdeps/unix/sysv/linux/arm/libc-do-syscall.S:44
#1 0xb611ae5e in __GI_raise (sig=sig@entry=6) at ../nptl/sysdeps/unix/sysv/linux/raise.c:56
#2 0xb611bb4e in __GI_abort () at abort.c:89
#3 0xb6258184 in __gnu_cxx::__verbose_terminate_handler() () from /usr/lib/arm-linux-gnueabihf/libstdc++.so.6
#4 0xb62569b4 in ?? () from /usr/lib/arm-linux-gnueabihf/libstdc++.so.6
#5 0xb6256a0a in std::terminate() () from /usr/lib/arm-linux-gnueabihf/libstdc++.so.6
#6 0xb6256c2a in __cxa_throw () from /usr/lib/arm-linux-gnueabihf/libstdc++.so.6
#7 0xad947af4 in core::dbus::Bus::send_with_reply_and_block_for_at_most(std::shared_ptr<core::dbus::Message> const&, std::chrono::duration<long long, std::ratio<1ll, 1000ll> > const&) () from /usr/lib/arm-linux-gnueabihf/libdbus-cpp.so.4
#8 0xa7a00140 in ?? () from /usr/lib/arm-linux-gnueabihf/libmedia-hub-client.so.2
#9 0xa79fba16 in core::ubuntu::media::PlayerStub::seek_to(std::chrono::duration<long long, std::ratio<1ll, 1000000ll> > const&) () from /usr/lib/arm-linux-gnueabihf/libmedia-hub-client.so.2
#10 0xa7a8cd5a in AalMediaPlayerService::setPosition(long long) () from /usr/lib/arm-linux-gnueabihf/qt5/plugins/mediaservice/libaalmediaplayer.so
#11 0xa7a88572 in AalMediaPlayerControl::setPosition(long long) () from /usr/lib/arm-linux-gnueabihf/qt5/plugins/mediaservice/libaalmediaplayer.so
#12 0xa8c86574 in ?? () from /usr/lib/arm-linux-gnueabihf/qt5/qml/QtMultimedia/libdeclarative_multimedia.so

Maybe not really unity8 related?

[Josh Arenson (josharenson)]

It took a long time, but I successfully reproduced this once.

[Josh Arenson (josharenson)]

In further support of @aacit http://pastebin.ubuntu.com/11231000/

[Josh Arenson (josharenson)]

In Notification.qml
If I check the availability of the audio hardware around the time of this bug, it is reported as busy. Perhaps media-hub crashes and then never releases the hardware

http://doc.qt.io/qt-5/qml-qtmultimedia-audio.html#availability-prop

[Pat McGowan (pat-mcgowan)]

Need to check if already fixed in vivid, sounds familiar
fwiw I only have a telephony-service-approver crash in addition to unity8

[Konrad Hofer (konrad.hofer)]

Has this been every fixed? I currently have this problem with my BQ E4.5 OTA-15.
When I receive any SMS, I press Power button, see the notification and then the phone crashes.
It keeps trying to restart Unity8 (ubuntu logo with dots), but it does not succeed.
I long press the power button to restart the phone.

[Pat McGowan (pat-mcgowan)]

@konrad this is a very old report that was not reproduced after a time. I saw several posts to the mailing list about this new problem, could you please open a new report and add logs there.