Unity8 on the phone freezes sometimes
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| | unity8 (Ubuntu) |
Undecided
|
Unassigned | ||
Bug Description
Unity8/UI freezes sometimes on BQ Aquaris E4.5, happened three times since I got my phone and it seems that it always happens while browsing through open applications in the overview (the application "roll"). I am attaching the apport log for Unity8. The phone is fully up to date.
| SB (emehntehtt) wrote : | #1 |
| Michał Sawicz (saviq) wrote : | #2 |
| SB (emehntehtt) wrote : | #3 |
I waited for about a minute or so and it didnt recover. Yes there is a Unity 8 .crash file in /var/crash, I can send it if you need it. I checked all Whoopsie logs in /var/log/upstart but didnt find any OOPS that seems to be related to Unity 8, I found only one OOPS instance and it seems to be related to Gallery:
[03:36:30] Parsing /var/crash/
[03:36:30] Uploading /var/crash/
[03:36:31] Sent; server replied with: No error
[03:36:31] Response code: 200
[03:36:31] Reported OOPS ID 596b2286-
| SB (emehntehtt) wrote : | #4 |
Had another freeze minutes ago, this time Camera blacked out, tried to swipe it away but the phone froze. No crash files in /var/crash and no OOPS instances in whoopsie which is kind of strange as the phone froze. Hope that 15.04 image will fix this, this is the fourth freeze I had since I got the phone.
| SB (emehntehtt) wrote : | #5 |
This continued with OTA-4 too but now its worse in a way, previously Unity 8 freeze would simply reboot Unity 8 after a while, now the phone needs to be powered off and on to resolve Unity 8 freeze. I am attaching Unity 8 log.
| Launchpad Janitor (janitor) wrote : | #6 |
Status changed to 'Confirmed' because the bug affects multiple users.
| Changed in unity8 (Ubuntu): | |
| status: | New → Confirmed |
| Changed in unity8 (Ubuntu): | |
| status: | Confirmed → Incomplete |
| Launchpad Janitor (janitor) wrote : | #7 |
[Expired for unity8 (Ubuntu) because there has been no activity for 60 days.]
| Changed in unity8 (Ubuntu): | |
| status: | Incomplete → Expired |
Does it recover after a few minutes (which would suggest it's crashing) or does it stay frozen permanently?
Can you please check in /var/crash/ if there's unity8-related .crash files, and if so, see in /var/log/