Shell frozen/crashed when alarm triggered

[Bill Filler]

rtm build 224 on krillin

- I set an alarm for 9am with the clock app and then went to bed
- The alarm was ringing in the morning
- The phone screen was black
- I pressed the power button to turn on the screen and there was no notification on the screen, just the greeter
- The shell was completely frozen. I couldn't unlock or do anything, yet the alarm played on

I had to hold down the power key to hard boot the phone as there was no way to silence the alarm, the volume keys were not working either.

Found the attached crash file in /var/crash

[Michał Sawicz (saviq)]

I'm afraid the crash file got corrupted somehow, do you still have it on your device? Does apport-cli /path/to/file complete?

[Bill Filler (bfiller)]

phablet@ubuntu-phablet:~$ apport-cli /home/phablet/_usr_bin_unity8.32011.crash
Traceback (most recent call last):
  File "/usr/bin/apport-cli", line 370, in <module>
    if not app.run_argv():
  File "/usr/lib/python3/dist-packages/apport/ui.py", line 658, in run_argv
    self.run_crash(self.options.crash_file, False)
  File "/usr/lib/python3/dist-packages/apport/ui.py", line 279, in run_crash
    response = self.ui_present_report_details(allowed_to_report)
  File "/usr/bin/apport-cli", line 183, in ui_present_report_details
    self.format_filesize(self.get_complete_size()))
  File "/usr/lib/python3/dist-packages/apport/ui.py", line 827, in get_complete_size
    if self.report[k]:
OverflowError: cannot fit 'int' into an index-sized integer

[Michał Sawicz (saviq)]

Yeah exactly, same thing here, the crash report is unusable then :/

Please let us know if you encounter this again, I'll be looking out for the crash, too.

[Albert Astals Cid (aacid)]

I've moved the "Canonical System Image" bug to incomplete too so that the bug expires in 59 days if no more information is given since with the current information it can't really be fixed.

If i overstepped and we want it open even if we have no ways to reproduce/information on how to fix please revert back and accept my apologies.

[Launchpad Janitor (janitor)]

[Expired for indicator-datetime (Ubuntu) because there has been no activity for 60 days.]

[Launchpad Janitor (janitor)]

[Expired for unity8 (Ubuntu) because there has been no activity for 60 days.]

[Jean-Baptiste Lallement (jibel)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future.
To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New".
Thanks again!