[design] [snap decisions] incoming call notification swipe looks like buttons

Bug #1392437 reported by Patrick Hetu
32
This bug affects 6 people
Affects Status Importance Assigned to Milestone
Ubuntu UX
Triaged
Medium
Olga Kemmet
unity8 (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

I think the incoming call notification should be made more obvious that we are not dealing with buttons but a swipe.
The arrows are not enough. Maybe a line in the background could make the swipe obvious like this:

  [dismiss]--------<->--------[answer].

See also bug 1456613.

Tags: ota-2 rtm
Changed in ubuntu-ux:
assignee: nobody → Olga Kemmet (olga-kemmet)
Changed in ubuntu-ux:
importance: Undecided → Medium
Revision history for this message
Olga Kemmet (olga-kemmet) wrote : Re: [snap decisions] incoming call notification swipe looks like buttons

The long term solution is to make the incoming call notification full screen. The current implementation will be changed visually to make it understandable that a swipe interaction is required to accept or decline the call.

summary: - incoming call notification swipe looks like buttons
+ [snap decisions] incoming call notification swipe looks like buttons
tags: added: ota-2
tags: added: rtm
kevin gunn (kgunn72)
summary: - [snap decisions] incoming call notification swipe looks like buttons
+ [design] [snap decisions] incoming call notification swipe looks like
+ buttons
Changed in ubuntu-ux:
status: New → Triaged
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in unity8 (Ubuntu):
status: New → Confirmed
description: updated
Revision history for this message
Olga Kemmet (olga-kemmet) wrote :

Some user testing feedback on this one:
"The new design caused issues in answering phone calls, because:
- no clear visual cue to indicate how to answer a call, and as a result, testers failed to answer calls. They had to call themselve to figure out how to answer a call.
- while testers appreciated such design reduced the risk of accidentally answering/rejecting an incoming call, the swipe gesture to activate was harder to perform than a tap, especially it was unclear to testers the exact position where they should start the swipe gesture.
- the high placement of the buttons reduced their accessibility (particularly when using one hand). "

Revision history for this message
Albert Astals Cid (aacid) wrote :

unity8 waiting for design -> Incomplete

Changed in unity8 (Ubuntu):
status: Confirmed → Incomplete
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