Volume notifications over multimedia content are annoying

Bug #1378961 reported by Ted Gould
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
The Sound Menu
Fix Released
High
Ted Gould
Ubuntu UX
Fix Released
Medium
Matthew Paul Thomas
indicator-sound (Ubuntu)
Fix Released
Undecided
Unassigned
unity8 (Ubuntu)
Invalid
High
Unassigned

Bug Description

This doesn't work today, but assuming bug 1378920 gets fixed the user experience will be:

You're playing a video. You hit the volume up key. The audio of your program will be reduced, the alert sound will play, and then the volume of the program will be restored. As you're trying to hear the program, this goes directly against what you're trying to do.

Possible solutions:

- No audio or even visual notifications when multimedia is active
- Visual but no audio notifications when multimedia is active
- Visual but no audio when anything but alert is active (phone, alarm, etc.)
- No change, this is desired behavior

<https://wiki.ubuntu.com/Sound#notification>: "When the primary sound output changes for any reason except an app request, or when the sound volume changes for any reason, a confirmation bubble should appear ... In addition, *if* audio is not currently playing through the multimedia role, a subtle noise should play for you to gauge the change in volume."

Related branches

Ted Gould (ted)
Changed in ubuntu-ux:
status: New → Confirmed
Changed in indicator-sound:
status: New → Incomplete
Revision history for this message
Ricardo Salveti (rsalveti) wrote :

IMHO we should show the visual but only playing the audio notification if the active role is 'alert'.

We'd need a hint for that (from indicator-sound), and that hint might also be useful to show different icons as well (multimedia, phone, alert, alarm).

Ted Gould (ted)
Changed in indicator-sound:
importance: Undecided → High
assignee: nobody → Ted Gould (ted)
Changed in unity8 (Ubuntu):
status: New → Incomplete
importance: Undecided → High
Revision history for this message
Michał Sawicz (saviq) wrote :

I wonder if it shouldn't work the other way... Is it possible for role "alert" to be corked when "multimedia" is active? We'd need a different role for incoming call though.

BTW, related bug #1291458.

Revision history for this message
Matthew Paul Thomas (mpt) wrote :

When you're listening to music, probably you still want to hear new messages, alarms, etc. So blocking the "alert" role altogether would be overkill.

Probably you don't, though, want to hear audio feedback for the volume change itself. You're already getting more relevant feedback from the audio that you're listening to.

Revision history for this message
Ted Gould (ted) wrote :

Okay, clarified a bit on IRC. We will show a notification of volume change, but no audio when using the multimedia role.

Changed in indicator-sound:
status: Incomplete → Triaged
Changed in unity8 (Ubuntu):
status: Incomplete → Invalid
Ted Gould (ted)
Changed in indicator-sound:
status: Triaged → In Progress
Revision history for this message
Matthew Paul Thomas (mpt) wrote :
Changed in ubuntu-ux:
assignee: nobody → Matthew Paul Thomas (mpt)
status: Confirmed → Fix Committed
description: updated
Changed in ubuntu-ux:
importance: Undecided → Medium
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package indicator-sound - 12.10.2+15.04.20141105-0ubuntu1

---------------
indicator-sound (12.10.2+15.04.20141105-0ubuntu1) vivid; urgency=medium

  [ Ted Gould ]
  * Remove various Vala warnings
  * Show notifications on volume change (LP: #1378564, #1378961)
  * Warn on high audio levels when using headphones (LP: #1232633, #1373404)
  * service.vala: don't call set_volume unnecessarily (LP: #1381871)
  * Integration test for audio roles
  * Integration test for silent mode
  * Ensure the greeter menu matches whether song metadata should be shown,
    and update the metadata based on the new setting. (LP: #1358340)
 -- Ubuntu daily release <email address hidden> Wed, 05 Nov 2014 17:56:29 +0000

Changed in indicator-sound (Ubuntu):
status: New → Fix Released
Ted Gould (ted)
Changed in indicator-sound:
status: In Progress → Fix Released
Revision history for this message
Matthew Paul Thomas (mpt) wrote :

Verified fixed in Ubuntu 15.04 r248. However, this seems to have been fixed by dropping the audio part of volume change feedback altogether. When that is restored, this will need to be re-fixed in the specified way.

Changed in ubuntu-ux:
status: Fix Committed → Fix Released
Revision history for this message
Matthew Paul Thomas (mpt) wrote :

The lack of audio feedback for volume change is bug 1436801.

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