Wizard sometimes crashes after entering wireless passphrase

[Brendan Donegan]

With recent images I'm finding that every so often when I run the wizard, after entering the wireless passphrase, the wizard freezes, hangs and then crashes before the keyboard can fully close. First the keyboard gets stuck near the bottom of the screen, then for a minute or so the screen is unresponsive and then everything restarts.

This is not easy to reproduce - you'd have to keep running the wizard repeatedly and eventually you might catch it.

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: unity8 8.00+14.10.20140930.2-0ubuntu1 [origin: Ubuntu RTM]
Uname: Linux 3.4.67 armv7l
ApportVersion: 2.14.7-0ubuntu1
Architecture: armhf
Date: Mon Oct 6 06:24:59 2014
InstallationDate: Installed on 2014-10-06 (0 days ago)
InstallationMedia: Ubuntu Utopic Unicorn (development branch) - armhf (20141006-030205)
SourcePackage: unity8
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.14.7-0ubuntu1
Architecture: armhf
DistroRelease: Ubuntu 14.10
InstallationDate: Installed on 2014-10-06 (0 days ago)
InstallationMedia: Ubuntu Utopic Unicorn (development branch) - armhf (20141006-030205)
Package: ubuntu-system-settings 0.3+14.10.20141001-0ubuntu1 [origin: Ubuntu RTM]
PackageArchitecture: armhf
Tags: utopic third-party-packages
Uname: Linux 3.4.67 armv7l
UnreportableReason: This is not an official Ubuntu package. Please remove any third party package and try again.
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dialout dip plugdev sudo tty video
_MarkForUpload: True

[Michał Sawicz (saviq)]

From your description it seems you never reach unity8 but it's the wizard itself that crashes. It'd be very useful if you collected the .crash file when that happens and get a retrace.

[Brendan Donegan (brendan-donegan)]

apport information

[Brendan Donegan (brendan-donegan)]

apport information

[Brendan Donegan (brendan-donegan)]

apport information

[Sebastien Bacher (seb128)]

Could you get a backtrace of the issue (either by retracing the .crash on the device where you get the problem or by using gdb)

[Brendan Donegan (brendan-donegan)]

Sebestian, here is the backtrace alone extracted from the file above. I got this again just now as well.

[Sebastien Bacher (seb128)]

weird, the backtrace is in media-hub code, no idea why the wizard would call to that one...

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Pat McGowan (pat-mcgowan)]

I got a similar crash, fresh flash with --wipe on a krillin v114
Entered the wireless password and the OSK went away but the screen froze, a few seconds later the wizard restarted