[greeter] [indicators] Design requests that the time is shown in 24 hour mode by default (i.e. they don't want to see the AM/PM part)

Bug #1236203 reported by Pete Woods
18
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Ubuntu UX
Invalid
High
Matthew Paul Thomas
unity8 (Ubuntu)
Invalid
Medium
Andrea Cimitan

Bug Description

As per the subject.

----------------------------------------
DESIRED RESOLUTION:
AM/PM should never be shown, irrespective of twelve or 24h clock.

Revision history for this message
Michał Sawicz (saviq) wrote :

This is a per-locale thing, do we really want to override the selected locale default?

Changed in unity8:
status: New → Incomplete
Daniela Ferrai (dferrai)
Changed in ubuntu-ux:
assignee: nobody → Benjamin Keyser (bjkeyser)
Revision history for this message
Olga Kemmet (olga-kemmet) wrote :

@Saviq: By default the format should be in 24h and no AM/PM should be displayed in the indicator bar.

Changed in unity8:
status: Incomplete → New
Changed in ubuntu-ux:
status: New → Fix Committed
summary: - [greeter] Design requests that the clock is shown in 24 hour mode by
- default (i.e. they don't want to see the AM/PM part)
+ [greeter] [indicators] Design requests that the clock is shown in 24
+ hour mode by default (i.e. they don't want to see the AM/PM part)
description: updated
Changed in ubuntu-ux:
importance: Undecided → High
kevin gunn (kgunn72)
Changed in unity8:
importance: Undecided → Medium
Changed in unity8 (Ubuntu):
importance: Undecided → Medium
no longer affects: unity8
Revision history for this message
Launchpad Janitor (janitor) wrote : Re: [greeter] [indicators] Design requests that the clock is shown in 24 hour mode by default (i.e. they don't want to see the AM/PM part)

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in unity8 (Ubuntu):
status: New → Confirmed
kevin gunn (kgunn72)
Changed in unity8 (Ubuntu):
assignee: nobody → Andrea Cimitan (cimi)
status: Confirmed → Triaged
Revision history for this message
Pat McGowan (pat-mcgowan) wrote :

Comment #2 contradicts the original description
Its not a good idea IMHO to default to 24 hr format

Also system settings date time explicitly does NOT include a switch for 12 vs 24 and specifies 12 is the default

Can we clarify the fix?

Revision history for this message
Matthew Paul Thomas (mpt) wrote :

Defaulting to 24-hour time seems quite reasonable if (like Olga, or me) you've spent years in a country where 24-hour time is common. But if you haven't, it seems daft. With the clock in the status bar, we similarly had an edict that it should always show 24-hour time, as a way of saving space. The American indicator engineers refused, on the perfectly reasonable grounds that except for people in the military, hardly any Americans would understand it. So we continued with the previous design: time display is tied to your locale, which in System Settings is called "Display language" because that's ~99% of its visible effect.

Of course, not being able to change the time display without also changing the display language is also daft. It's a decades-old problem stemming from Ubuntu's reliance on the GNU locale system, which assumes that every single person using a particular locale wants exactly the same settings for time display, date display, currency display, alphabetizing, and number formatting. Windows, Mac OS, and iOS have always been better at this. I've just reported bug 1392699 on fixing it for Ubuntu.

In the meantime, I suggest that the Clock app include its own 12-/24-hour setting. This is what we did for the menu bar clock on Ubuntu for PC. (The setting sits in System Settings, for want of a better place, but it explicitly applies only to the "clock in the menu bar".) One way of doing this would be for tapping on the clock face to toggle not just between analog and digital, but between analogue, 12-hour digital, and 24-hour digital.

Revision history for this message
Andrea Cimitan (cimi) wrote :

So we keep 12/24 but we remove am/pm from both indicators and greeter?

Revision history for this message
Michał Sawicz (saviq) wrote :

Cimi, yes, the argument being "if you don't know whether it's AM or PM you have much bigger problems than that" ;)

Changed in ubuntu-ux:
status: Fix Committed → Invalid
Revision history for this message
Michał Sawicz (saviq) wrote :

Ideally we'd solve that by means of bug #1392699 instead of hacking around things.

Revision history for this message
Olga Kemmet (olga-kemmet) wrote :

This bug is not the root of the problem.
As Matthew described in his #5 comment, users have to be able to choose the time format. Therefor he filed the new bug, describing the need for a visible switch in system settings.

Until we fix this though, we should follow the per-locale distinction, meaning:
If I am in e.g. the USA, my clock will show either 9:45am or 9:45pm.
If I am in e.g. the UK, my clock will show either 9:45 or 21:45.

Changed in ubuntu-ux:
assignee: Benjamin Keyser (bjkeyser) → Matthew Paul Thomas (mpt)
Revision history for this message
Matthew Paul Thomas (mpt) wrote :

I apologize for thinking this bug report was about the Clock app instead of the indicators. My comment stands, though, if you replace "similarly" with "a year ago". :-)

Changed in unity8 (Ubuntu):
status: Triaged → Invalid
Revision history for this message
Giorgio Venturi (giorgio-venturi-deactivatedaccount) wrote :

The clock settings should stay in *clock app*. I'd rather second the recommendation above from MPT and provide more flexibility in System Settings.

The Setting apps should show (in the appropriate locales) a 12/24H display setting.

Revision history for this message
Giorgio Venturi (giorgio-venturi-deactivatedaccount) wrote :

What I mean with the comment above is the clock app setting should *not* influence the system settings

summary: - [greeter] [indicators] Design requests that the clock is shown in 24
- hour mode by default (i.e. they don't want to see the AM/PM part)
+ [greeter] [indicators] Design requests that the time is shown in 24 hour
+ mode by default (i.e. they don't want to see the AM/PM part)
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