Bug #792501 “sidebar launcher apears unexpected when i use libre...” : Bugs : unity package : Ubuntu

Revision history for this message

Hanan Sela (hans-013) wrote on 2011-06-03:

#1

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Daniel Manrique (roadmr) on 2011-06-03

affects:

ubuntu → unity (Ubuntu)

Revision history for this message

Daniel Manrique (roadmr) wrote on 2011-06-03:

#2

Hanan,

Thank you for taking the time to report this bug and helping to make Ubuntu better.

Could you elaborate on the steps you take to make this problem happen?

I managed to make the Unity dash appear by doing the following:

1- Open calc, unmaximize it
2- type some text in the input line (next to the blue checkmark)
3- Use the mouse to highlight text in the input line (so far I've only managed to get this to happen on the input line, not on a cell)

When doing this, the Unity dash appears, but it hides again as soon as I let go of the mouse button.

This is different from what you observed, so I'd appreciate if you could provide the steps you take to make it happen, and whether you can confirm that the dash doesn't auto-hide (even if you move your mouse to the dash and then back elsewhere in your screen).

Thanks!

Changed in unity (Ubuntu):
status:	New → Incomplete

Revision history for this message

Hanan Sela (hans-013) wrote on 2011-06-04: Re: [Bug 792501] Re: sidebar launcher apears unexpected when i use libreoffice

#3

Download full text (6.1 KiB)

Hi
Now, after I reported the bug, it seems less frequent so I can not determine
all the conditions for this bug to happen. However:

   - I have opened an ods file on a remote linux server with a local calc.
   - when i moved the slider left, the side bar appeared.
   - It goes away only when i close all libreoffice applications.
   - I think it happened also with a local ods file but i haven't been able
   to repeat it.
   - it does not happen all the times
   - it happened before also with other movements of the spreadsheet or the
   mouse but i can not recall exactly what movement, I will try to catch the
   exact movement when it happens.
   - The spreadsheet is always maximised when it happens, but resizing
   after the sidebar appearance does not close it.
   - The dash doesn't auto-hide (even if I move my mouse to the dash and
   then back elsewhere in my screen).

Thank you for the replay

On Sat, Jun 4, 2011 at 12:14 AM, Daniel Manrique <
<email address hidden>> wrote:

> Hanan,
>
> Thank you for taking the time to report this bug and helping to make
> Ubuntu better.
>
> Could you elaborate on the steps you take to make this problem happen?
>
> I managed to make the Unity dash appear by doing the following:
>
> 1- Open calc, unmaximize it
> 2- type some text in the input line (next to the blue checkmark)
> 3- Use the mouse to highlight text in the input line (so far I've only
> managed to get this to happen on the input line, not on a cell)
>
> When doing this, the Unity dash appears, but it hides again as soon as I
> let go of the mouse button.
>
> This is different from what you observed, so I'd appreciate if you could
> provide the steps you take to make it happen, and whether you can
> confirm that the dash doesn't auto-hide (even if you move your mouse to
> the dash and then back elsewhere in your screen).
>
> Thanks!
>
>
> ** Changed in: unity (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/792501
>
> Title:
> sidebar launcher apears unexpected when i use libreoffice
>
> Status in “unity” package in Ubuntu:
> Incomplete
>
> Bug description:
> Some times when I use Libreoffice-calc, some movements of the
> spreadsheet or the mouse invoke the sidebar launcher to appear. The
> sidebar will not disappear unless I close calc. this happens on a
> fresh installation of 11.04 natty, Gnome 2.32.1 kernel
> 2.6.38-8-generic, both with xorg graphic driver or ATI driver.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 11.04
> Package: xorg 1:7.6+4ubuntu3
> ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
> Uname: Linux 2.6.38-8-generic x86_64
> NonfreeKernelModules: fglrx
> Architecture: amd64
> CompizPlugins:
> [core,bailer,detection,composite,opengl,decor,mousepoll,vpswitch,regex,animation,snap,expo,move,compiztoolbox,place,grid,imgpng,gnomecompat,wall,ezoom,workarounds,staticswitcher,resize,fade,unitymtgrabhandles,scale,session,unityshell]
> CompositorRunning: compiz
> DRM.card0.DIN.1:
> status: disconnected
> enabled: disabled
> dpms: On
> modes:
> edid-base64:
> DRM.card0...

Hi
Now, after I reported the bug, it seems less frequent so I can not determine
all the conditions for this bug to happen. However:

-  I have opened an ods file on a remote linux server with a local calc.
   - when i moved the slider left, the side bar appeared.
   - It goes away only when i close all libreoffice applications.
   - I think it happened also with a local ods file but i haven't been able
   to repeat it.
   - it does not happen all the times
   - it happened before also with other movements of the spreadsheet or the
   mouse but i can not recall exactly what movement, I will try to catch the
   exact movement when it happens.
   - The spreadsheet is always maximised when it happens, but resizing
   after the sidebar appearance does not close it.
   -  The dash doesn't auto-hide (even if I move my mouse to the dash and
   then back elsewhere in my screen).

Thank you for the replay

On Sat, Jun 4, 2011 at 12:14 AM, Daniel Manrique <
daniel.manrique@canonical.com> wrote:

> Hanan,
>
> Thank you for taking the time to report this bug and helping to make
> Ubuntu better.
>
> Could you elaborate on the steps you take to make this problem happen?
>
> I managed to make the Unity dash appear by doing the following:
>
> 1- Open calc, unmaximize it
> 2- type some text in the input line (next to the blue checkmark)
> 3- Use the mouse to highlight text in the input line (so far I've only
> managed to get this to happen on the input line, not on a cell)
>
> When doing this, the Unity dash appears, but it hides again as soon as I
> let go of the mouse button.
>
> This is different from what you observed, so I'd appreciate if you could
> provide the steps you take to make it happen, and whether you can
> confirm that the dash doesn't auto-hide (even if you move your mouse to
> the dash and then back elsewhere in your screen).
>
> Thanks!
>
>
> ** Changed in: unity (Ubuntu)
>       Status: New => Incomplete
>
> --
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/792501
>
> Title:
>  sidebar launcher apears unexpected when i use libreoffice
>
> Status in “unity” package in Ubuntu:
>  Incomplete
>
> Bug description:
>  Some times when I use Libreoffice-calc, some movements of the
>  spreadsheet or the mouse invoke the sidebar launcher to appear.  The
>  sidebar will not disappear unless I close calc. this happens on a
>  fresh installation of 11.04 natty, Gnome 2.32.1 kernel
>  2.6.38-8-generic, both with xorg graphic driver or ATI driver.
>
>  ProblemType: Bug
>  DistroRelease: Ubuntu 11.04
>  Package: xorg 1:7.6+4ubuntu3
>  ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
>  Uname: Linux 2.6.38-8-generic x86_64
>  NonfreeKernelModules: fglrx
>  Architecture: amd64
>  CompizPlugins:
> [core,bailer,detection,composite,opengl,decor,mousepoll,vpswitch,regex,animation,snap,expo,move,compiztoolbox,place,grid,imgpng,gnomecompat,wall,ezoom,workarounds,staticswitcher,resize,fade,unitymtgrabhandles,scale,session,unityshell]
>  CompositorRunning: compiz
>  DRM.card0.DIN.1:
>   status: disconnected
>   enabled: disabled
>   dpms: On
>   modes:
>   edid-base64:
>  DRM.card0.VGA.1:
>   status: connected
>   enabled: enabled
>   dpms: On
>   modes: 1440x900 1280x1024 1280x1024 1440x900 1280x960 1152x864 1024x768
> 1024x768 1024x768 832x624 800x600 800x600 800x600 640x480 640x480 720x400
>   edid-base64:
> AP///////wAebW9LbhQCAAwSAQNqKRp46qKlo1dMnSURUFSnb4CVD4GAgUBxTwEBAQEBAQEBmimg0FGEIjBQmDYAmP8QAAAcAAAA/QA4Sx5TDgAKICAgICAgAAAA/ABXMTk0MgogICAgICAgAAAA/AAKICAgICAgICAgICAgAK0=
>  Date: Fri Jun  3 21:33:59 2011
>  DistUpgraded: Fresh install
>  DistroCodename: natty
>  DistroVariant: ubuntu
>  DkmsStatus: fglrx, 8.840, 2.6.38-8-generic, x86_64: installed
>  GraphicsCard:
>   ATI Technologies Inc RV710 [Radeon HD 4350] [1002:954f] (prog-if 00 [VGA
> controller])
>     Subsystem: PC Partner Limited Device [174b:e980]
>  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64
> (20110427.1)
>  JockeyStatus: xorg:fglrx - ATI/AMD proprietary FGLRX graphics driver
> (Proprietary, Enabled, In use)
>  MachineType: Gigabyte Technology Co., Ltd. G31M-ES2L
>  ProcEnviron:
>   LANGUAGE=en_US:en
>   LANG=en_US.UTF-8
>   SHELL=/bin/bash
>  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic
> root=UUID=1f87ab14-5ff2-4dd2-ae9d-3f42b890cce8 ro quiet splash vt.handoff=7
>  Renderer: Unknown
>  SourcePackage: xorg
>  Symptom: display
>  UnitySupportTest: Error: command ['/usr/lib/nux/unity_support_test', '-p']
> failed with exit code -11:
>  UpgradeStatus: No upgrade log present (probably fresh install)
>  dmi.bios.date: 08/14/2008
>  dmi.bios.vendor: Award Software International, Inc.
>  dmi.bios.version: F3
>  dmi.board.name: G31M-ES2L
>  dmi.board.vendor: Gigabyte Technology Co., Ltd.
>  dmi.board.version: x.x
>  dmi.chassis.type: 3
>  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
>  dmi.modalias:
> dmi:bvnAwardSoftwareInternational,Inc.:bvrF3:bd08/14/2008:svnGigabyteTechnologyCo.,Ltd.:pnG31M-ES2L:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnG31M-ES2L:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
>  dmi.product.name: G31M-ES2L
>  dmi.sys.vendor: Gigabyte Technology Co., Ltd.
>  version.compiz: compiz 1:0.9.4+bzr20110415-0ubuntu2
>  version.fglrx-installer: fglrx-installer N/A
>  version.ia32-libs: ia32-libs 20090808ubuntu13
>  version.libdrm2: libdrm2 2.4.23-1ubuntu6
>  version.libgl1-mesa-dri: libgl1-mesa-dri 7.10.2-0ubuntu2
>  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
>  version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.2-0ubuntu2
>  version.xserver-xorg: xserver-xorg 1:7.6+4ubuntu3
>  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu4
>  version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.14.0-4ubuntu7.1
>  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
> 1:0.0.16+git20110107+b795ca6e-0ubuntu7
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/unity/+bug/792501/+subscribe
>

-- 
Hanan Sela
The Institute for Cereal Crops Improvement
The George S. Wise Faculty of Life Sciences
Tel-Aviv University
P.O. Box 39040
Tel Aviv 69978
Israel

Phone: 972-3-6409029
Cell: 972-50-5727458
Fax: 972-3-6407857

Revision history for this message

Hanan Sela (hans-013) wrote on 2011-06-04:

#4

Download full text (5.4 KiB)

Hi
It happen again, now the dash appeared when i opened a local 16mb doc file
with writer and scrolled up with the mouse wheel.
hope that helps
Hanan

On Sat, Jun 4, 2011 at 12:14 AM, Daniel Manrique <
<email address hidden>> wrote:

> Hanan,
>
> Thank you for taking the time to report this bug and helping to make
> Ubuntu better.
>
> Could you elaborate on the steps you take to make this problem happen?
>
> I managed to make the Unity dash appear by doing the following:
>
> 1- Open calc, unmaximize it
> 2- type some text in the input line (next to the blue checkmark)
> 3- Use the mouse to highlight text in the input line (so far I've only
> managed to get this to happen on the input line, not on a cell)
>
> When doing this, the Unity dash appears, but it hides again as soon as I
> let go of the mouse button.
>
> This is different from what you observed, so I'd appreciate if you could
> provide the steps you take to make it happen, and whether you can
> confirm that the dash doesn't auto-hide (even if you move your mouse to
> the dash and then back elsewhere in your screen).
>
> Thanks!
>
>
> ** Changed in: unity (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/792501
>
> Title:
> sidebar launcher apears unexpected when i use libreoffice
>
> Status in “unity” package in Ubuntu:
> Incomplete
>
> Bug description:
> Some times when I use Libreoffice-calc, some movements of the
> spreadsheet or the mouse invoke the sidebar launcher to appear. The
> sidebar will not disappear unless I close calc. this happens on a
> fresh installation of 11.04 natty, Gnome 2.32.1 kernel
> 2.6.38-8-generic, both with xorg graphic driver or ATI driver.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 11.04
> Package: xorg 1:7.6+4ubuntu3
> ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
> Uname: Linux 2.6.38-8-generic x86_64
> NonfreeKernelModules: fglrx
> Architecture: amd64
> CompizPlugins:
> [core,bailer,detection,composite,opengl,decor,mousepoll,vpswitch,regex,animation,snap,expo,move,compiztoolbox,place,grid,imgpng,gnomecompat,wall,ezoom,workarounds,staticswitcher,resize,fade,unitymtgrabhandles,scale,session,unityshell]
> CompositorRunning: compiz
> DRM.card0.DIN.1:
> status: disconnected
> enabled: disabled
> dpms: On
> modes:
> edid-base64:
> DRM.card0.VGA.1:
> status: connected
> enabled: enabled
> dpms: On
> modes: 1440x900 1280x1024 1280x1024 1440x900 1280x960 1152x864 1024x768
> 1024x768 1024x768 832x624 800x600 800x600 800x600 640x480 640x480 720x400
> edid-base64:
> AP///////wAebW9LbhQCAAwSAQNqKRp46qKlo1dMnSURUFSnb4CVD4GAgUBxTwEBAQEBAQEBmimg0FGEIjBQmDYAmP8QAAAcAAAA/QA4Sx5TDgAKICAgICAgAAAA/ABXMTk0MgogICAgICAgAAAA/AAKICAgICAgICAgICAgAK0=
> Date: Fri Jun 3 21:33:59 2011
> DistUpgraded: Fresh install
> DistroCodename: natty
> DistroVariant: ubuntu
> DkmsStatus: fglrx, 8.840, 2.6.38-8-generic, x86_64: installed
> GraphicsCard:
> ATI Technologies Inc RV710 [Radeon HD 4350] [1002:954f] (prog-if 00 [VGA
> controller])
> Subsystem: PC Partner Limited Device [174b:e980]
> Install...

Hi
It happen again, now the dash appeared when i opened a local 16mb doc file
with writer and scrolled up with the mouse wheel.
hope that helps
Hanan

On Sat, Jun 4, 2011 at 12:14 AM, Daniel Manrique <
daniel.manrique@canonical.com> wrote:

> Hanan,
>
> Thank you for taking the time to report this bug and helping to make
> Ubuntu better.
>
> Could you elaborate on the steps you take to make this problem happen?
>
> I managed to make the Unity dash appear by doing the following:
>
> 1- Open calc, unmaximize it
> 2- type some text in the input line (next to the blue checkmark)
> 3- Use the mouse to highlight text in the input line (so far I've only
> managed to get this to happen on the input line, not on a cell)
>
> When doing this, the Unity dash appears, but it hides again as soon as I
> let go of the mouse button.
>
> This is different from what you observed, so I'd appreciate if you could
> provide the steps you take to make it happen, and whether you can
> confirm that the dash doesn't auto-hide (even if you move your mouse to
> the dash and then back elsewhere in your screen).
>
> Thanks!
>
>
> ** Changed in: unity (Ubuntu)
>       Status: New => Incomplete
>
> --
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/792501
>
> Title:
>  sidebar launcher apears unexpected when i use libreoffice
>
> Status in “unity” package in Ubuntu:
>  Incomplete
>
> Bug description:
>  Some times when I use Libreoffice-calc, some movements of the
>  spreadsheet or the mouse invoke the sidebar launcher to appear.  The
>  sidebar will not disappear unless I close calc. this happens on a
>  fresh installation of 11.04 natty, Gnome 2.32.1 kernel
>  2.6.38-8-generic, both with xorg graphic driver or ATI driver.
>
>  ProblemType: Bug
>  DistroRelease: Ubuntu 11.04
>  Package: xorg 1:7.6+4ubuntu3
>  ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
>  Uname: Linux 2.6.38-8-generic x86_64
>  NonfreeKernelModules: fglrx
>  Architecture: amd64
>  CompizPlugins:
> [core,bailer,detection,composite,opengl,decor,mousepoll,vpswitch,regex,animation,snap,expo,move,compiztoolbox,place,grid,imgpng,gnomecompat,wall,ezoom,workarounds,staticswitcher,resize,fade,unitymtgrabhandles,scale,session,unityshell]
>  CompositorRunning: compiz
>  DRM.card0.DIN.1:
>   status: disconnected
>   enabled: disabled
>   dpms: On
>   modes:
>   edid-base64:
>  DRM.card0.VGA.1:
>   status: connected
>   enabled: enabled
>   dpms: On
>   modes: 1440x900 1280x1024 1280x1024 1440x900 1280x960 1152x864 1024x768
> 1024x768 1024x768 832x624 800x600 800x600 800x600 640x480 640x480 720x400
>   edid-base64:
> AP///////wAebW9LbhQCAAwSAQNqKRp46qKlo1dMnSURUFSnb4CVD4GAgUBxTwEBAQEBAQEBmimg0FGEIjBQmDYAmP8QAAAcAAAA/QA4Sx5TDgAKICAgICAgAAAA/ABXMTk0MgogICAgICAgAAAA/AAKICAgICAgICAgICAgAK0=
>  Date: Fri Jun  3 21:33:59 2011
>  DistUpgraded: Fresh install
>  DistroCodename: natty
>  DistroVariant: ubuntu
>  DkmsStatus: fglrx, 8.840, 2.6.38-8-generic, x86_64: installed
>  GraphicsCard:
>   ATI Technologies Inc RV710 [Radeon HD 4350] [1002:954f] (prog-if 00 [VGA
> controller])
>     Subsystem: PC Partner Limited Device [174b:e980]
>  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64
> (20110427.1)
>  JockeyStatus: xorg:fglrx - ATI/AMD proprietary FGLRX graphics driver
> (Proprietary, Enabled, In use)
>  MachineType: Gigabyte Technology Co., Ltd. G31M-ES2L
>  ProcEnviron:
>   LANGUAGE=en_US:en
>   LANG=en_US.UTF-8
>   SHELL=/bin/bash
>  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic
> root=UUID=1f87ab14-5ff2-4dd2-ae9d-3f42b890cce8 ro quiet splash vt.handoff=7
>  Renderer: Unknown
>  SourcePackage: xorg
>  Symptom: display
>  UnitySupportTest: Error: command ['/usr/lib/nux/unity_support_test', '-p']
> failed with exit code -11:
>  UpgradeStatus: No upgrade log present (probably fresh install)
>  dmi.bios.date: 08/14/2008
>  dmi.bios.vendor: Award Software International, Inc.
>  dmi.bios.version: F3
>  dmi.board.name: G31M-ES2L
>  dmi.board.vendor: Gigabyte Technology Co., Ltd.
>  dmi.board.version: x.x
>  dmi.chassis.type: 3
>  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
>  dmi.modalias:
> dmi:bvnAwardSoftwareInternational,Inc.:bvrF3:bd08/14/2008:svnGigabyteTechnologyCo.,Ltd.:pnG31M-ES2L:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnG31M-ES2L:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
>  dmi.product.name: G31M-ES2L
>  dmi.sys.vendor: Gigabyte Technology Co., Ltd.
>  version.compiz: compiz 1:0.9.4+bzr20110415-0ubuntu2
>  version.fglrx-installer: fglrx-installer N/A
>  version.ia32-libs: ia32-libs 20090808ubuntu13
>  version.libdrm2: libdrm2 2.4.23-1ubuntu6
>  version.libgl1-mesa-dri: libgl1-mesa-dri 7.10.2-0ubuntu2
>  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
>  version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.2-0ubuntu2
>  version.xserver-xorg: xserver-xorg 1:7.6+4ubuntu3
>  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu4
>  version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.14.0-4ubuntu7.1
>  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
> 1:0.0.16+git20110107+b795ca6e-0ubuntu7
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/unity/+bug/792501/+subscribe
>

-- 
Hanan Sela
The Institute for Cereal Crops Improvement
The George S. Wise Faculty of Life Sciences
Tel-Aviv University
P.O. Box 39040
Tel Aviv 69978
Israel

Phone: 972-3-6409029
Cell: 972-50-5727458
Fax: 972-3-6407857

Daniel Manrique (roadmr) on 2011-06-06

Changed in unity (Ubuntu):
status:	Incomplete → New

Revision history for this message

Daniel Manrique (roadmr) wrote on 2011-06-07:

#5

Hi Hanan,

I have tried to replicate the behavior you describe, on both ATI and Intel graphics chipsets, but I've been unable to do so.

I have a couple of steps I'd like to ask you to perform.

1- Could you run the following command on a terminal, to collect information pertaining to your version of Unity:

apport-collect 792501

2- Could you tell me what happens if, when you get the "stuck" Unity dash, you press the "super" (or Windows) key to show the Unity panel, and then press it again to make the panel go away?

3- Could you perform this test, intended to verify whether the issue is LibreOffice-specific?
   a- Open the text editor (gedit).
   b- Type some text.
   c- Highlight a portion of the text you typed.
   d- Drag the selected text.

the Unity dash should appear when you're dragging the text, but should re-hide once you release the mouse button.

Thanks!

---
Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad

Changed in unity (Ubuntu):
status:	New → Incomplete

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description:	updated

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Hanan Sela (hans-013) wrote on 2011-06-07: Re: [Bug 792501] Re: sidebar launcher apears unexpected when i use libreoffice

#29

Download full text (5.7 KiB)

Hello Daniel

   - I have run apport-collect 792501- do i need to send some thing to you
   or it is done automatic?
   - the super key does not make a difference. When the side dash is stuck
   it brings up the shortcuts menu but does not effect the side dash
   - the gedit behaves as you predicted

thank you for your time
Hanan

On Tue, Jun 7, 2011 at 7:02 PM, Daniel Manrique <
<email address hidden>> wrote:

> Hi Hanan,
>
> I have tried to replicate the behavior you describe, on both ATI and
> Intel graphics chipsets, but I've been unable to do so.
>
> I have a couple of steps I'd like to ask you to perform.
>
> 1- Could you run the following command on a terminal, to collect
> information pertaining to your version of Unity:
>
> apport-collect 792501
>
> 2- Could you tell me what happens if, when you get the "stuck" Unity
> dash, you press the "super" (or Windows) key to show the Unity panel,
> and then press it again to make the panel go away?
>
> 3- Could you perform this test, intended to verify whether the issue is
> LibreOffice-specific?
> a- Open the text editor (gedit).
> b- Type some text.
> c- Highlight a portion of the text you typed.
> d- Drag the selected text.
>
> the Unity dash should appear when you're dragging the text, but should
> re-hide once you release the mouse button.
>
> Thanks!
>
> ---
> Ubuntu Bug Squad volunteer triager
> http://wiki.ubuntu.com/BugSquad
>
> ** Changed in: unity (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/792501
>
> Title:
> sidebar launcher apears unexpected when i use libreoffice
>
> Status in Unity:
> New
> Status in “unity” package in Ubuntu:
> Incomplete
>
> Bug description:
> Some times when I use Libreoffice-calc, some movements of the
> spreadsheet or the mouse invoke the sidebar launcher to appear. The
> sidebar will not disappear unless I close calc. this happens on a
> fresh installation of 11.04 natty, Gnome 2.32.1 kernel
> 2.6.38-8-generic, both with xorg graphic driver or ATI driver.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 11.04
> Package: xorg 1:7.6+4ubuntu3
> ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
> Uname: Linux 2.6.38-8-generic x86_64
> NonfreeKernelModules: fglrx
> Architecture: amd64
> CompizPlugins:
> [core,bailer,detection,composite,opengl,decor,mousepoll,vpswitch,regex,animation,snap,expo,move,compiztoolbox,place,grid,imgpng,gnomecompat,wall,ezoom,workarounds,staticswitcher,resize,fade,unitymtgrabhandles,scale,session,unityshell]
> CompositorRunning: compiz
> DRM.card0.DIN.1:
> status: disconnected
> enabled: disabled
> dpms: On
> modes:
> edid-base64:
> DRM.card0.VGA.1:
> status: connected
> enabled: enabled
> dpms: On
> modes: 1440x900 1280x1024 1280x1024 1440x900 1280x960 1152x864 1024x768
> 1024x768 1024x768 832x624 800x600 800x600 800x600 640x480 640x480 720x400
> edid-base64:
> AP///////wAebW9LbhQCAAwSAQNqKRp46qKlo1dMnSURUFSnb4CVD4GAgUBxTwEBAQEBAQEBmimg0FGEIjBQmDYAmP8QAAAcAAAA/QA4Sx5TDgAKICAgICAgAAAA/ABXMTk0MgogICAgICAgAAAA/AAKICAgICAgICAgICAgAK0=
> Date: Fri Jun ...

Hello Daniel

- I have run apport-collect 792501- do i need to send some thing to you
   or it is done automatic?
   - the super key does not make a difference. When the side dash is stuck
   it brings up the shortcuts menu but does not effect the side dash
   - the gedit behaves as you predicted

thank you for your time
Hanan

On Tue, Jun 7, 2011 at 7:02 PM, Daniel Manrique <
daniel.manrique@canonical.com> wrote:

> Hi Hanan,
>
> I have tried to replicate the behavior you describe, on both ATI and
> Intel graphics chipsets, but I've been unable to do so.
>
> I have a couple of steps I'd like to ask you to perform.
>
> 1- Could you run the following command on a terminal, to collect
> information pertaining to your version of Unity:
>
> apport-collect 792501
>
> 2- Could you tell me what happens if, when you get the "stuck" Unity
> dash, you press the "super" (or Windows) key to show the Unity panel,
> and then press it again to make the panel go away?
>
> 3- Could you perform this test, intended to verify whether the issue is
> LibreOffice-specific?
>   a- Open the text editor (gedit).
>   b- Type some text.
>   c- Highlight a portion of the text you typed.
>   d- Drag the selected text.
>
> the Unity dash should appear when you're dragging the text, but should
> re-hide once you release the mouse button.
>
> Thanks!
>
> ---
> Ubuntu Bug Squad volunteer triager
> http://wiki.ubuntu.com/BugSquad
>
> ** Changed in: unity (Ubuntu)
>       Status: New => Incomplete
>
> --
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/792501
>
> Title:
>  sidebar launcher apears unexpected when i use libreoffice
>
> Status in Unity:
>  New
> Status in “unity” package in Ubuntu:
>   Incomplete
>
> Bug description:
>  Some times when I use Libreoffice-calc, some movements of the
>  spreadsheet or the mouse invoke the sidebar launcher to appear.  The
>  sidebar will not disappear unless I close calc. this happens on a
>  fresh installation of 11.04 natty, Gnome 2.32.1 kernel
>  2.6.38-8-generic, both with xorg graphic driver or ATI driver.
>
>  ProblemType: Bug
>  DistroRelease: Ubuntu 11.04
>  Package: xorg 1:7.6+4ubuntu3
>  ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
>  Uname: Linux 2.6.38-8-generic x86_64
>  NonfreeKernelModules: fglrx
>  Architecture: amd64
>  CompizPlugins:
> [core,bailer,detection,composite,opengl,decor,mousepoll,vpswitch,regex,animation,snap,expo,move,compiztoolbox,place,grid,imgpng,gnomecompat,wall,ezoom,workarounds,staticswitcher,resize,fade,unitymtgrabhandles,scale,session,unityshell]
>  CompositorRunning: compiz
>  DRM.card0.DIN.1:
>   status: disconnected
>   enabled: disabled
>   dpms: On
>   modes:
>   edid-base64:
>  DRM.card0.VGA.1:
>   status: connected
>   enabled: enabled
>   dpms: On
>   modes: 1440x900 1280x1024 1280x1024 1440x900 1280x960 1152x864 1024x768
> 1024x768 1024x768 832x624 800x600 800x600 800x600 640x480 640x480 720x400
>   edid-base64:
> AP///////wAebW9LbhQCAAwSAQNqKRp46qKlo1dMnSURUFSnb4CVD4GAgUBxTwEBAQEBAQEBmimg0FGEIjBQmDYAmP8QAAAcAAAA/QA4Sx5TDgAKICAgICAgAAAA/ABXMTk0MgogICAgICAgAAAA/AAKICAgICAgICAgICAgAK0=
>  Date: Fri Jun  3 21:33:59 2011
>  DistUpgraded: Fresh install
>  DistroCodename: natty
>  DistroVariant: ubuntu
>  DkmsStatus: fglrx, 8.840, 2.6.38-8-generic, x86_64: installed
>  GraphicsCard:
>   ATI Technologies Inc RV710 [Radeon HD 4350] [1002:954f] (prog-if 00 [VGA
> controller])
>     Subsystem: PC Partner Limited Device [174b:e980]
>  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64
> (20110427.1)
>  JockeyStatus: xorg:fglrx - ATI/AMD proprietary FGLRX graphics driver
> (Proprietary, Enabled, In use)
>  MachineType: Gigabyte Technology Co., Ltd. G31M-ES2L
>  ProcEnviron:
>   LANGUAGE=en_US:en
>   LANG=en_US.UTF-8
>   SHELL=/bin/bash
>  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic
> root=UUID=1f87ab14-5ff2-4dd2-ae9d-3f42b890cce8 ro quiet splash vt.handoff=7
>  Renderer: Unknown
>  SourcePackage: xorg
>  Symptom: display
>  UnitySupportTest: Error: command ['/usr/lib/nux/unity_support_test', '-p']
> failed with exit code -11:
>  UpgradeStatus: No upgrade log present (probably fresh install)
>  dmi.bios.date: 08/14/2008
>  dmi.bios.vendor: Award Software International, Inc.
>  dmi.bios.version: F3
>  dmi.board.name: G31M-ES2L
>  dmi.board.vendor: Gigabyte Technology Co., Ltd.
>  dmi.board.version: x.x
>  dmi.chassis.type: 3
>  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
>  dmi.modalias:
> dmi:bvnAwardSoftwareInternational,Inc.:bvrF3:bd08/14/2008:svnGigabyteTechnologyCo.,Ltd.:pnG31M-ES2L:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnG31M-ES2L:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
>  dmi.product.name: G31M-ES2L
>  dmi.sys.vendor: Gigabyte Technology Co., Ltd.
>  version.compiz: compiz 1:0.9.4+bzr20110415-0ubuntu2
>  version.fglrx-installer: fglrx-installer N/A
>  version.ia32-libs: ia32-libs 20090808ubuntu13
>  version.libdrm2: libdrm2 2.4.23-1ubuntu6
>  version.libgl1-mesa-dri: libgl1-mesa-dri 7.10.2-0ubuntu2
>  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
>  version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.2-0ubuntu2
>  version.xserver-xorg: xserver-xorg 1:7.6+4ubuntu3
>  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu4
>  version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.14.0-4ubuntu7.1
>  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
> 1:0.0.16+git20110107+b795ca6e-0ubuntu7
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/unity/+bug/792501/+subscribe
>

-- 
Hanan Sela
The Institute for Cereal Crops Improvement
The George S. Wise Faculty of Life Sciences
Tel-Aviv University
P.O. Box 39040
Tel Aviv 69978
Israel

Phone: 972-3-6409029
Cell: 972-50-5727458
Fax: 972-3-6407857

Revision history for this message

Edward Karavakis (edward-karavakis) wrote on 2011-06-14:

#30

I am having the same problem with Unity and LibreOffice Writer on AMD graphics chipset. Happens quite often as well..
More info can be found at: https://bugs.launchpad.net/unity/+bug/763275/comments/9

Revision history for this message

Benjamin Schug (bschug) wrote on 2011-06-19:

#31

The problem is not LibreOffice-specific, as it also occurs with Opera when you drag text from the address bar, search bar or from a web site.
In LibreOffice Impress, dragging around the text boxes in the presentation works fine, but once you double-click on the font selection input field, the sidebar gets stuck again.

This is really irritating because you either need to close the application or un-maximize the window and manually move/resize it such that it is no longer covered by the side bar. As long as this problem is not resolved, it would already be helpful if we could either lock the sidebar (and thereby reduce the display space available for applications) or disable it entirely.

Revision history for this message

Daniel Manrique (roadmr) wrote on 2011-06-20:

#32

Hello,

I'm setting this bug as a duplicate of #769703 as it appears to be the same problem and even affects the same applications; the primary bug talks about Opera and LibreOffice. It appears to indeed be a generic issue with Unity and some applications, mainly those using the Qt toolkit (Opera for instance).

Thanks!

---
Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad

Changed in unity:
status:	New → Invalid
Changed in unity (Ubuntu):
status:	Incomplete → Invalid

Affects		Status	Importance	Assigned to	Milestone
	Unity	Invalid	Undecided	Unassigned
	unity (Ubuntu)	Invalid	Undecided	Unassigned

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sidebar launcher apears unexpected when i use libreoffice

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sidebar launcher apears unexpected when i use libreoffice

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