[Solved] After upgrade to Natty Unity 3D is not available but it is if run from Live CD

Bug #775960 reported by Tony Pursell
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
unity (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: unity

After upgrade from 10.10 to 11.04 I cannot run 3D Unity. Other sessions, including Classic and Unity 2D are OK. Before upgrading I was successfully running 3D Unity from a USB stick with beta 2 loaded. Since upgrade I have successfully run 3D Unity from a Live CD.

I have been advised to try another driver, but Additional Drivers do not show and proprietary drivers available.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: unity 3.8.10-0ubuntu2
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic-pae 2.6.38.2
Uname: Linux 2.6.38-8-generic-pae i686
Architecture: i386
CompizPlugins: [core,bailer,detection,composite,opengl,decor,move,snap,gnomecompat,place,compiztoolbox,imgpng,grid,mousepoll,wall,resize,regex,vpswitch,session,animation,expo,ezoom,workarounds,staticswitcher,fade,scale,unityshell]
CompositorRunning: None
DRM.card0.VGA.1:
 status: connected
 enabled: disabled
 dpms: On
 modes: 1280x1024 1280x1024 1152x864 1024x768 1024x768 1024x768 832x624 800x600 800x600 800x600 640x480 640x480 640x480 720x400
 edid-base64: AP///////wAi8EcmAQEBAQsQAQNoIRuM6sr2o1dHniMRT1St74CBgAEBAQEBAQEBAQEBAQEBMCoAmFEAKkAwcBMAUQ4RAAAYAAAA/QAyTB5TDgAKICAgICAgAAAA/ABIUCB2czE3CiAgICAgAAAA/wBDTkQ2MTEwWldHCiAgAHA=
Date: Mon May 2 23:20:34 2011
DistUpgraded: Log time: 2011-04-28 15:20:39.091004
DistroCodename: natty
DistroVariant: ubuntu
DkmsStatus:
 virtualbox-ose-guest, 4.0.4, 2.6.35-28-generic-pae, i686: installed
 virtualbox-ose-guest, 4.0.4, 2.6.38-8-generic-pae, i686: installed
 vboxhost, 4.0.4, 2.6.35-28-generic-pae, i686: installed
 vboxhost, 4.0.4, 2.6.38-8-generic-pae, i686: installed
 fglrx, 8.840, 2.6.38-8-generic-pae, i686: installed
GraphicsCard:
 ATI Technologies Inc RC410 [Radeon Xpress 200] [1002:5a61] (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Device [103c:2a3d]
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
InstallationMedia_: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
InstallationMedia__: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
Lsusb:
 Bus 003 Device 002: ID 058f:9360 Alcor Micro Corp. 8-in-1 Media Card Reader
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 002: ID 046d:0804 Logitech, Inc. Webcam C250
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: HP Pavilion 061 RA918AA-ABU t3510.uk
ProcEnviron:
 LANGUAGE=en_GB:en
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic-pae root=UUID=95627c5a-4942-4b2a-81f0-b937540facaf ro quiet splash vt.handoff=7
ProcVersionSignature_: Ubuntu 2.6.38-8.42-generic-pae 2.6.38.2
ProcVersionSignature__: Ubuntu 2.6.38-8.42-generic-pae 2.6.38.2
Renderer: Software
SourcePackage: unity
UnitySupportTest: Error: command ['/usr/lib/nux/unity_support_test', '-p'] failed with exit code -11:
UpgradeStatus: Upgraded to natty on 2011-04-28 (4 days ago)
dmi.bios.date: 04/10/2006
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3.11
dmi.board.name: Asterope
dmi.board.vendor: Hewleet-Packard
dmi.board.version: 1.0
dmi.chassis.type: 3
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3.11:bd04/10/2006:svnHPPavilion061:pnRA918AA-ABUt3510.uk:pvr00E0211RE101ASTE200:rvnHewleet-Packard:rnAsterope:rvr1.0:cvn:ct3:cvr:
dmi.product.name: RA918AA-ABU t3510.uk
dmi.product.version: 00E0211RE101ASTE200
dmi.sys.vendor: HP Pavilion 061
version.compiz: compiz 1:0.9.4+bzr20110415-0ubuntu2
version.libdrm2: libdrm2 2.4.23-1ubuntu6
version.libgl1-mesa-dri: libgl1-mesa-dri 7.10.2-0ubuntu2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.2-0ubuntu2
version.xserver-xorg: xserver-xorg 1:7.6+4ubuntu3
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu4
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-4ubuntu7
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110107+b795ca6e-0ubuntu7

Revision history for this message
Tony Pursell (ajpursell) wrote :
Revision history for this message
Aaron Murray (xornot) wrote :

XorgLog:
[ 166.587] (II) ATI Proprietary Linux Driver Version Identifier:8.84.60
[ 166.587] (II) ATI Proprietary Linux Driver Release Identifier: 8.84.6
[ 166.587] (II) ATI Proprietary Linux Driver Build Date: Mar 24 2011 19:27:41

Looks like you are already using the Proprietary Driver.

Why don't you give me the output of the following (typed into the terminal):

LIBGL_DEBUG=verbose glxinfo | grep render

NOTE: The first time you try the above command it may require you to install "glxinfo". YOu can do this by:

sudo apt-get install mesa-utils

Revision history for this message
Tony Pursell (ajpursell) wrote :

Thanks for the reply, Aaron. This is really bugging me!

This what I get

tony@osiris:~$ LIBGL_DEBUG=verbose glxinfo | grep render
tony@osiris:~$ LIBGL_DEBUG=verbose glxinfo
name of display: :0.0
Segmentation fault

I don't know if it is relevant, but I also get a Segmentation fault when I run

/usr/lib/nux/unity_support_test -p

Revision history for this message
Tony Pursell (ajpursell) wrote :

Well I've cracked it using the 'agressive' method given in

https://wiki.ubuntu.com/X/Troubleshooting/FglrxInteferesWithRadeonDriver

to fully remove fglrx and re-install the radeon driver. Now I get 3D unity :)

I don't know where my system got screwed up. I had to do a full reinstall for Lucid (keeping just my /home) and have done what I think were bog standard upgrades to Maverick and Natty.

Changed in unity (Ubuntu):
status: New → Invalid
summary: - After upgrade to Natty Unity 3D is not available but it is if run from
- Live CD
+ [Solved] After upgrade to Natty Unity 3D is not available but it is if
+ run from Live CD
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