print screen key no longer works in unity

Bug #735120 reported by Laura Czajkowski
42
This bug affects 9 people
Affects Status Importance Assigned to Milestone
Unity
Invalid
Medium
Unassigned
unity (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Binary package hint: unity

Using the keyboard key I am no longer able to take screen-shot.
it works of I run gnone-screenshot

It works fine in Classic desktop.

Steps to reproduce:

1. take a screen-shot of desktop
2. press PrtScn key

What happens:
Nothing

What should happen:
It should bring up the save screen-shot dialog

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: unity 3.6.4-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.38-6.34-generic 2.6.38-rc7
Uname: Linux 2.6.38-6-generic i686
Architecture: i386
CompizPlugins: [core,bailer,detection,composite,opengl,decor,mousepoll,vpswitch,regex,animation,snap,expo,move,compiztoolbox,place,grid,imgpng,gnomecompat,wall,ezoom,workarounds,staticswitcher,resize,fade,unitymtgrabhandles,scale,session,unityshell]
CompositorRunning: compiz
DRM.card0.LVDS.1:
 status: connected
 enabled: enabled
 dpms: On
 modes: 1280x800
 edid-base64: AP///////wAyDADcAAAAAAAQAQOAIRV4CrNAmVlTjSclUFQAAAABAQEBAQEBAQEBAQEBAQEBvBsAoFAgFzAwIDYAS88QAAAZAAAAAAAAAAAAAAAAAAAAAAAAAAAA/gBMR1BoaWxpcHNMQ0QKAAAA/gBMUDE1NFdYNC1UTEQyAEM=
DRM.card0.VGA.1:
 status: disconnected
 enabled: disabled
 dpms: Off
 modes:
 edid-base64:
Date: Mon Mar 14 20:51:46 2011
DistUpgraded: Log time: 2011-03-13 16:25:44.197870
DistroCodename: natty
DistroVariant: ubuntu
DkmsStatus:
 virtualbox-ose, 4.0.4, 2.6.35-28-generic, i686: installed
 virtualbox-ose, 4.0.4, 2.6.38-6-generic, i686: installed
GraphicsCard:
 Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (primary) [8086:2a02] (rev 03) (prog-if 00 [VGA controller])
   Subsystem: Toshiba America Info Systems Device [1179:ff40]
   Subsystem: Toshiba America Info Systems Device [1179:ff40]
MachineType: TOSHIBA Equium L40
ProcEnviron:
 LANGUAGE=en_IE:en
 PATH=(custom, user)
 LANG=en_IE.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: root=UUID=893cc2ab-a560-4113-8e60-f234d787b29f ro quiet splash
ProcVersionSignature_: Ubuntu 2.6.38-6.34-generic 2.6.38-rc7
ProcVersionSignature__: Ubuntu 2.6.38-6.34-generic 2.6.38-rc7
Renderer: Unknown
SourcePackage: unity
UpgradeStatus: Upgraded to natty on 2011-03-13 (1 days ago)
dmi.bios.date: 05/14/2008
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V2.00
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: Equium L40
dmi.board.vendor: TOSHIBA
dmi.board.version: 1.0
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV2.00:bd05/14/2008:svnTOSHIBA:pnEquiumL40:pvrPSL49E-00C005KS:rvnTOSHIBA:rnEquiumL40:rvr1.0:cvnTOSHIBA:ct10:cvr:
dmi.product.name: Equium L40
dmi.product.version: PSL49E-00C005KS
dmi.sys.vendor: TOSHIBA
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.23-1ubuntu3
version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.1-0ubuntu1
version.xserver-xorg: xserver-xorg 1:7.6~3ubuntu11
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-4ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110107+b795ca6e-0ubuntu5

Revision history for this message
Laura Czajkowski (czajkowski) wrote :
Revision history for this message
Paul Sladen (sladen) wrote :

PrintScreen still works here. Of course, it won't work if you have a menu or other pop-up window open as that grabs the focus. But that's been the case for a depressingly long amount of time: bug #29894 ("can't take screenshot when menu on panel is opened").

Alex Launi (alexlauni)
Changed in unity:
status: New → Confirmed
Changed in unity (Ubuntu):
status: New → Confirmed
Changed in unity:
importance: Undecided → Low
importance: Low → Medium
Changed in unity (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Omer Akram (om26er) wrote :

Could you try 'unity --reset' and after that check if the key works for you. Seems to work fine here.

Changed in unity:
status: Confirmed → Incomplete
Changed in unity (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Sebastien Bacher (seb128) wrote :

do you get the issue all the time or only when some indicators or the dash are selected?

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for unity (Ubuntu) because there has been no activity for 60 days.]

Changed in unity (Ubuntu):
status: Incomplete → Expired
Omer Akram (om26er)
Changed in unity:
status: Incomplete → Invalid
Revision history for this message
Coz (cosimo321) wrote :

Hey guys,
 I just noticed this same issue on 11.04.
Not sure what is needed to get a indication of the problem.

coz

Revision history for this message
Simon Andric (simonandric5) wrote :

this also happens in kubuntu - kde v4.9

print screen button doesnt work anymore :(

nice day!

simon

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