[ATI Radeon HD 3200] Unity screen drawing problem

[Martin Eve]

Binary package hint: unity

I decided to begin testing unity as it stands and installed it on top of my standard Maverick installation.

The first major problem I have hit is that many windows, menus and other aspects of the screen are drawn with a horizontal slant that makes them unusable.

This can be viewed at: http://www.martineve.com/unity_drawing_problem.png

The interface is also extremely slow in all applications and a quick "top" shows that mutter is consistently using 25% of the CPU.

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: unity 0.2.46-0ubuntu5
ProcVersionSignature: Ubuntu 2.6.35-22.35-generic 2.6.35.4
Uname: Linux 2.6.35-22-generic i686
NonfreeKernelModules: fglrx
Architecture: i386
Date: Tue Oct 26 11:39:17 2010
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Alpha i386 (20100831.2)
ProcEnviron:
 PATH=(custom, user)
 LANG=en_GB.utf8
 SHELL=/bin/bash
SourcePackage: unity
---
Architecture: i386
DistroRelease: Ubuntu 10.10
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Alpha i386 (20100831.2)
NonfreeKernelModules: fglrx
Package: unity 0.2.46-0ubuntu5
PackageArchitecture: i386
ProcEnviron:
 PATH=(custom, user)
 LANG=en_GB.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.35-22.35-generic 2.6.35.4
Tags: ubuntu-une maverick
Uname: Linux 2.6.35-22-generic i686
UserGroups: adm admin audio cdrom dialout dip fax floppy fuse lpadmin netdev plugdev sambashare tape video

[Martin Eve (martineve)]

apport information

[Pedro Villavicencio (pedro)]

Do you get the same on gnome-shell or compiz? that might be a video driver issue.

[Bruno Parente (brunoparente77)]

I have the same problem with my Asus EeePC 1201T, with ATI Radeon HD 3200 Graphics.
I installed Unity on top of my Xubuntu, XFCE was running without problems.

[Martin Eve (martineve)]

Hi,

As with Bruno, I have no problems with compiz running on my regular Desktop shell.

Martin

[Alexey Zhuchkov (zer0divisi1)]

Hello, I have the same problem on ThinkPad x100e, with ATI Radeon HD 3200 Graphics.
Problem appeared after being activated proprietary ati driver (fglrx) and reproduced only with Unity.

$ dmesg | grep -i fglrx
[ 13.081415] fglrx: module license 'Proprietary. (C) 2002 - ATI Technologies, Starnberg, GERMANY' taints kernel.
[ 13.553635] [fglrx] Maximum main memory to use for locked dma buffers: 1643 MBytes.
[ 13.553693] [fglrx] vendor: 1002 device: 9612 count: 1
[ 13.554230] [fglrx] ioport: bar 1, base 0x9000, size: 0x100
[ 13.554785] [fglrx] Kernel PAT support is enabled
[ 13.554818] [fglrx] module loaded - fglrx 8.78.6 [Oct 5 2010] with 1 minors
[ 14.337171] [fglrx] ATIF platform detected with notification ID: 0x81
[ 14.736803] [fglrx] GART Table is not in FRAME_BUFFER range
[ 14.744971] [fglrx] Could not enable MSI; System prevented initialization
[ 14.745981] [fglrx] Firegl kernel thread PID: 1141
[ 14.746378] [fglrx] IRQ 18 Enabled
[ 15.776809] [fglrx] Gart USWC size:552 M.
[ 15.776815] [fglrx] Gart cacheable size:215 M.
[ 15.776823] [fglrx] Reserved FB block: Shared offset:0, size:1000000
[ 15.776827] [fglrx] Reserved FB block: Unshared offset:14ffb000, size:5000

$ dmesg | grep -i mutter
[ 493.363128] mutter[2325]: segfault at 28 ip 080650c8 sp bfdf1800 error 4 in mutter[8048000+95000]
[ 612.710493] mutter[2331]: segfault at b1fe9000 ip 094a3fb6 sp bfbaa260 error 4 in libc-2.12.1.so[942e000+157000]

[Martin Eve (martineve)]

Hi Didier,

Thanks for responding; I have a couple of queries about the importance of this bug.

Firstly, it also affects my ATI Radeon HD 4250 Graphics, implying that the scope is far wider than a single piece of hardware.

As a result, it seems to me that, as per https://wiki.ubuntu.com/Bugs/Importance , the impact of this bug (which makes the entire graphical interface unusable) is probably closer to "Medium".

What do you think?

Martin

[Didier Roche-Tolomelli (didrocks)]

Hey Martin,

the thing is that ATI card are known to not working well and is not supported for unity in maverick (https://wiki.ubuntu.com/DesktopExperienceTeam/UnityHardwareRequirements).

However, we will fix it in Natty switching to compiz instead of mutter to ensure that ATI card owner has a fantastic and smooth experience of unity :)

[DasJott (das-jott)]

Same was here on an HD4225 on Acer Aspire One 521 with fglrx driver.
Before some Update the menus and some popup windows were totaly destroyed. Afterwards Unity didn't start at all. No Panel, no Mutter window manager. So only the desktop.
I put gnome-terminal into autostart apps, so I at least had that running (as the only UI). I could start Metacity from terminal, so the terminal got a window frame. I could not start unity nor mutter. "Segmentation fault" was the only reaction in terminal I got.

[Jack D (jdonohue654-ubuntu)]

I can add a "Me too". This is on Asus 1201T. As mentioned above, only a problem when fglrx module. The open radeon module doesn't have this problem.

Problem is only on unity. Compiz works great on the regular desktop with "Extra" visual effects.

Would be willing to help debug this as needed. I'll attach the Xorg log in case that helps.

lspci -v

01:05.0 VGA compatible controller: ATI Technologies Inc RS780M/RS780MN [Radeon HD 3200 Graphics] (prog-if 00 [VGA controller])
 Subsystem: ASUSTeK Computer Inc. Device 1b12
 Flags: bus master, fast devsel, latency 0, IRQ 18
 Memory at d0000000 (32-bit, prefetchable) [size=256M]
 I/O ports at c000 [size=256]
 Memory at fbdf0000 (32-bit, non-prefetchable) [size=64K]
 Memory at fbc00000 (32-bit, non-prefetchable) [size=1M]
 Expansion ROM at <unassigned> [disabled]
 Capabilities: [50] Power Management version 3
 Capabilities: [a0] MSI: Enable- Count=1/1 Maskable- 64bit+
 Kernel driver in use: fglrx_pci
 Kernel modules: fglrx, radeon

[Nathan (nfn6789-gmail)]

this is also affecting me. It is ruining my expirence with unity and gnome 3. i think it may be a mutter problem.

[Joseph Fenell (josephfennellster)]

01:05.0 VGA compatible controller: ATI Technologies Inc RS780M/RS780MN [Radeon HD 3200 Graphics] (prog-if 00 [VGA controller])
 Subsystem: Acer Incorporated [ALI] Device 028d
 Flags: bus master, fast devsel, latency 0, IRQ 18
 Memory at 80000000 (32-bit, prefetchable) [size=256M]
 I/O ports at 7000 [size=256]
 Memory at 92200000 (32-bit, non-prefetchable) [size=64K]
 Memory at 92100000 (32-bit, non-prefetchable) [size=1M]
 Expansion ROM at <unassigned> [disabled]
 Capabilities: <access denied>
 Kernel driver in use: fglrx_pci
 Kernel modules: fglrx, radeon

I'm affected by this as well and will the Compiz port of Unity be available by the Alpha 1 target of Dec 2nd?

[Neil J. Patel (njpatel)]

Hi, with the release of Alpha 1 tomorrow, could you please test to see if it still happens on Unity in Natty (unity 3.x). We hope the fixes we've made for Ati chipsets has improved the situation, thanks.

[Reptile (achapman)]

I am also affected by the slow bug with an ATI HD5500 card in Meerkat when installing gnome-shell.

Today I installed Natty and enabled the Ati driver and now when I reboot the desktop background loads but nothing else. The computer is unusable.

Hitting Ctrl-Alt-F12 kills the desktop but no command prompt shows and I am unable to move to an alternative login prompt to cleanly shutdown.

[Mark Shuttleworth (sabdfl)]

@Reptile, try Ctrl-Alt-T for a terminal, to see whether compiz is running.

[afspear (afspear)]

Solved to my liking.

System Specs:

uname -a
Linux hostname-laptop 2.6.35-23-generic #41-Ubuntu SMP Wed Nov 24 11:55:36 UTC 2010 x86_64 GNU/Linux

lspci on my system returns:
00:00.0 Host bridge: Advanced Micro Devices [AMD] RS780 Host Bridge Alternate
00:01.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (int gfx)
00:05.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 1)
00:06.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 2)
00:11.0 SATA controller: ATI Technologies Inc SB700/SB800 SATA Controller [AHCI mode]
00:12.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:12.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:13.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:13.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:14.0 SMBus: ATI Technologies Inc SBx00 SMBus Controller (rev 41)
00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA) (rev 40)
00:14.3 ISA bridge: ATI Technologies Inc SB700/SB800 LPC host controller (rev 40)
00:14.4 PCI bridge: ATI Technologies Inc SBx00 PCI to PCI Bridge (rev 40)
00:14.5 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI2 Controller
00:16.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:16.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:18.0 Host bridge: Advanced Micro Devices [AMD] Family 10h Processor HyperTransport Configuration
00:18.1 Host bridge: Advanced Micro Devices [AMD] Family 10h Processor Address Map
00:18.2 Host bridge: Advanced Micro Devices [AMD] Family 10h Processor DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices [AMD] Family 10h Processor Miscellaneous Control
00:18.4 Host bridge: Advanced Micro Devices [AMD] Family 10h Processor Link Control
01:05.0 VGA compatible controller: ATI Technologies Inc M880G [Mobility Radeon HD 4200]
02:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8191SEvA Wireless LAN Controller (rev 10)
03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller (rev 02)

lscpu returns
Architecture: x86_64
CPU op-mode(s): 64-bit
CPU(s): 1
Thread(s) per core: 1
Core(s) per socket: 1
CPU socket(s): 1
NUMA node(s): 1
Vendor ID: AuthenticAMD
CPU family: 16
Model: 6
Stepping: 3
CPU MHz: 800.000
Virtualization: AMD-V
L1d cache: 64K
L1i cache: 64K
L2 cache: 512K

My solution:

System Preferences -> Additional Drivers -> Disable ATI/AMD propietery FGLRX graphics driver

Now, Additional Drivers reports: No proprietary drivers are in use on this system.

Unity and Gnome3 windows now draw consistently without slant. 3D game OpenArena and Sketchup under Wine both work as well. If I do need to activate the propietary ATI/AMD dirvers for any reason, I will post back here.

[Bruno Parente (brunoparente77)]

Same as Reptile. Ctrl+alt+T does nothing.
I can't use Unity or the "classical desktop".

[João Paulo (jp-trabalho)]

Me too. I'm having the same problem.

00:00.0 Host bridge: Intel Corporation Mobile PM965/GM965/GL960 Memory Controller Hub (rev 0c)
00:02.0 VGA compatible controller: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (rev 0c)
00:02.1 Display controller: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (rev 0c)
00:1a.0 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #4 (rev 03)
00:1a.1 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #5 (rev 03)
00:1a.7 USB Controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #2 (rev 03)
00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03)
00:1c.0 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 1 (rev 03)
00:1c.1 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 2 (rev 03)
00:1c.3 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 4 (rev 03)
00:1c.4 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 5 (rev 03)
00:1d.0 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #1 (rev 03)
00:1d.1 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #2 (rev 03)
00:1d.2 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #3 (rev 03)
00:1d.7 USB Controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #1 (rev 03)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev f3)
00:1f.0 ISA bridge: Intel Corporation 82801HEM (ICH8M) LPC Interface Controller (rev 03)
00:1f.1 IDE interface: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) IDE Controller (rev 03)
00:1f.2 SATA controller: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) SATA AHCI Controller (rev 03)
00:1f.3 SMBus: Intel Corporation 82801H (ICH8 Family) SMBus Controller (rev 03)
06:00.0 Network controller: Broadcom Corporation BCM4312 802.11b/g LP-PHY (rev 01)
07:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 02)
08:05.0 FireWire (IEEE 1394): O2 Micro, Inc. Firewire (IEEE 1394) (rev 02)
08:05.2 SD Host controller: O2 Micro, Inc. Integrated MMC/SD Controller (rev 02)
08:05.3 Mass storage controller: O2 Micro, Inc. Integrated MS/xD Controller (rev 01)

[MauroMN (mauromn-es)]

Same Problem!

Quando é que aumentarão a prioridade desse bug?

My System:

Ferrari-One-200:~$ lspci
00:00.0 Host bridge: Advanced Micro Devices [AMD] RS780 Host Bridge
00:01.0 PCI bridge: Acer Incorporated [ALI] Device 9602
00:03.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (ext gfx port 1)
00:06.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 2)
00:07.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 3)
00:11.0 SATA controller: ATI Technologies Inc SB700/SB800 SATA Controller [AHCI mode]
00:12.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:12.1 USB Controller: ATI Technologies Inc SB700 USB OHCI1 Controller
00:12.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:13.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:13.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:14.0 SMBus: ATI Technologies Inc SBx00 SMBus Controller (rev 3c)
00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA)
00:14.3 ISA bridge: ATI Technologies Inc SB700/SB800 LPC host controller
00:14.4 PCI bridge: ATI Technologies Inc SBx00 PCI to PCI Bridge
00:18.0 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] HyperTransport Technology Configuration
00:18.1 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Address Map
00:18.2 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Miscellaneous Control
01:05.0 VGA compatible controller: ATI Technologies Inc RS780M/RS780MN [Radeon HD 3200 Graphics]
08:00.0 Ethernet controller: Atheros Communications AR8131 Gigabit Ethernet (rev c0)
09:00.0 Network controller: Atheros Communications Inc. AR928X Wireless Network Adapter (PCI-Express) (rev 01)

[Alex Launi (alexlauni)]

This bug was reported against and old version of Unity. The new version of Unity is almost an entire rewrite based on very different technologies. Could you please check if this issue is present in the current version, and if it is reopen the bug to a NEW status.

[Alex Launi (alexlauni)]

The rest of you are obviously suffering different bugs with similar symptoms.