Printer Queue Brings Desktop to a halt
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
compiz (Ubuntu) |
New
|
Undecided
|
Unassigned | ||
unity (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
Hello,
So I opened up the printer application on Ubuntu 18.04 (I don't use 18.04's default Desktop Environment on 18.04, I use Unity) and right-clicked on the a printer's queue, then right-clicked on the job, then I switched Wi-Fi networks (since it was trying to find a non-existent printer on Verizon's phone network instead of my home Wi-Fi network). Once it switched networks and figured itself and printed the job, the job disappeared, but the menu that was created as a cause of my right-clicking never went away. Literally everything in the desktop environment froze except for the mouse pointer, and I was able to hold down the SUPER key to show the shortcuts, but that was it. I could not click out, SUPER + L, CTRL + ALT + DEL all did not work. The only thing I was able to do was use CTRL + ALT + F3 to get into a terminal window. Once I got into the terminal, I did a:
sudo ps aux |grep printer
sudo kill -9 PID_of_printer_app
and was able to actually get my desktop environment working again.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSign
Uname: Linux 4.15.0-39-generic x86_64
.tmp.unity_
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompositorRunning: compiz
CompositorUnred
CompositorUnred
CurrentDesktop: Unity:Unity7:ubuntu
Date: Wed Nov 21 02:35:28 2018
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
ExtraDebuggingI
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] Trinity [Radeon HD 7660G] [1002:9900] (prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company Trinity [Radeon HD 7660G] [103c:18a6]
InstallationDate: Installed on 2018-10-23 (29 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
LightdmDisplayLog:
(II) AIGLX: Suspending AIGLX clients for VT switch
(II) AIGLX: Suspending AIGLX clients for VT switch
(II) AIGLX: Suspending AIGLX clients for VT switch
MachineType: Hewlett-Packard HP ENVY m6 Notebook PC
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/22/2013
dmi.bios.vendor: Insyde
dmi.bios.version: F.34
dmi.board.
dmi.board.name: 18A6
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 74.7F
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.
dmi.modalias: dmi:bvnInsyde:
dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV
dmi.product.name: HP ENVY m6 Notebook PC
dmi.product.
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.13.
version.libdrm2: libdrm2 2.4.91-2
version.
version.
version.
version.
version.
version.
version.
affects: | xorg (Ubuntu) → unity (Ubuntu) |
Unity uses system- config- printer. It has lots of similar bugs when printing on network. Please remove unity and mark that as affected.