No mouse cursor on startup

Bug #1697021 reported by themusicgod1
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
gdm3 (Ubuntu)
Won't Fix
Undecided
Unassigned
unity (Ubuntu)
Won't Fix
Undecided
Unassigned

Bug Description

Most(but not all) of the time, after shutting down / starting up my pointer does not exist. It's not insvisible, it's just not there.
Workaround: unplug, replug USB mouse and pointer appears.

USB LED mouse, Manufactured for IBM model M032B0 (A)
Bus 001 Device 009: ID 04b3:3107 IBM Corp. ThinkPad 800dpi Optical Travel Mouse

eva1
    description: Desktop Computer
    product: MS-7994 (Default string)
    vendor: MSI
    version: 1.0
    serial: Default string
    width: 64 bits
    capabilities: smbios-3.0 dmi-3.0 smp vsyscall32
    configuration: boot=normal chassis=desktop family=Default string sku=Default string uuid=00000000-0000-0000-0000-4CCC6A953B75

  *-core
       description: Motherboard
       product: H110M GAMING (MS-7994)
       vendor: MSI
       physical id: 0
       version: 1.0
       serial: GA16496480
       slot: Default string

     *-pci
          description: Host bridge
          product: Intel Corporation
          vendor: Intel Corporation
          physical id: 100
          bus info: pci@0000:00:00.0
          version: 05
          width: 32 bits
          clock: 33MHz

        *-usb
             description: USB controller
             product: Sunrise Point-H USB 3.0 xHCI Controller
             vendor: Intel Corporation
             physical id: 14
             bus info: pci@0000:00:14.0
             version: 31
             width: 64 bits
             clock: 33MHz
             capabilities: pm msi xhci bus_master cap_list
             configuration: driver=xhci_hcd latency=0
             resources: irq:120 memory:df230000-df23ffff

              *-usb:1
                   description: Mouse
                   product: ThinkPad 800dpi Optical Travel Mouse
                   vendor: IBM Corp.
                   physical id: 5
                   bus info: usb@1:5
                   version: 5.00
                   capabilities: usb-1.10
                   configuration: driver=usbhid maxpower=100mA speed=2Mbit/s

Ubuntu 17.04 zesty 64 bit
gnome/unity
graphics: Intel® Kabylake GT2
xserver-xorg-video-intel:
  Installed: 2:2.99.917+git20170309-0ubuntu1
  Candidate: 2:2.99.917+git20170309-0ubuntu1
xserver-xorg:
  Installed: 1:7.7+16ubuntu3
  Candidate: 1:7.7+16ubuntu3
unity:
  Installed: 7.5.0+17.04.20170407.1-0ubuntu1
  Candidate: 7.5.0+17.04.20170407.1-0ubuntu1

from Xorg.0.log on start up:
[ 42.665] (II) config/udev: Adding input device HID 04b3:3107 (/dev/input/mouse0)
[ 42.665] (II) No input driver specified, ignoring this device.
[ 42.665] (II) This device may have been added with another device file.
[ 42.771] (II) config/udev: Adding input device HID 04b3:3107 (/dev/input/event14)
[ 42.771] (**) HID 04b3:3107: Applying InputClass "libinput pointer catchall"
[ 42.771] (II) Using input driver 'libinput' for 'HID 04b3:3107'
[ 42.771] (**) HID 04b3:3107: always reports core events
[ 42.771] (**) Option "Device" "/dev/input/event14"
[ 42.771] (**) Option "_source" "server/udev"
[ 42.840] (II) input device 'HID 04b3:3107', /dev/input/event14 is tagged by udev as: Mouse
[ 42.840] (II) input device 'HID 04b3:3107', /dev/input/event14 is a pointer caps
[ 42.872] (**) Option "config_info" "udev:/sys/devices/pci0000:00/0000:00:14.0/usb1/1-5/1-5:1.0/0003:$
[ 42.872] (II) XINPUT: Adding extended input device "HID 04b3:3107" (type: MOUSE, id 12)
[ 42.873] (**) Option "AccelerationScheme" "none"
[ 42.874] (**) HID 04b3:3107: (accel) selected scheme none/0
[ 42.874] (**) HID 04b3:3107: (accel) acceleration factor: 2.000
[ 42.874] (**) HID 04b3:3107: (accel) acceleration threshold: 4
[ 42.932] (II) input device 'HID 04b3:3107', /dev/input/event14 is tagged by udev as: Mouse
[ 42.932] (II) input device 'HID 04b3:3107', /dev/input/event14 is a pointer caps

after unplugging and replugging mouse:
[ 930.399] (II) config/udev: removing device HID 04b3:3107
[ 930.418] (II) UnloadModule: "libinput"
[ 932.249] (II) config/udev: Adding input device HID 04b3:3107 (/dev/input/mouse0)
[ 932.249] (II) No input driver specified, ignoring this device.
[ 932.249] (II) This device may have been added with another device file.
[ 932.297] (II) config/udev: Adding input device HID 04b3:3107 (/dev/input/event14)
[ 932.297] (**) HID 04b3:3107: Applying InputClass "libinput pointer catchall"
[ 932.297] (II) Using input driver 'libinput' for 'HID 04b3:3107'
[ 932.297] (**) HID 04b3:3107: always reports core events
[ 932.297] (**) Option "Device" "/dev/input/event14"
[ 932.297] (**) Option "_source" "server/udev"
[ 932.352] (II) input device 'HID 04b3:3107', /dev/input/event14 is tagged by udev as: Mouse
[ 932.352] (II) input device 'HID 04b3:3107', /dev/input/event14 is a pointer caps
[ 932.388] (**) Option "config_info" "udev:/sys/devices/pci0000:00/0000:00:14.0/usb1/1-5/1-5:1.0/0003:04B3:3107.0005/input/input19/event14"
[ 932.388] (II) XINPUT: Adding extended input device "HID 04b3:3107" (type: MOUSE, id 12)
[ 932.388] (**) Option "AccelerationScheme" "none"
[ 932.389] (**) HID 04b3:3107: (accel) selected scheme none/0
[ 932.389] (**) HID 04b3:3107: (accel) acceleration factor: 2.000
[ 932.389] (**) HID 04b3:3107: (accel) acceleration threshold: 4
[ 932.448] (II) input device 'HID 04b3:3107', /dev/input/event14 is tagged by udev as: Mouse
[ 932.448] (II) input device 'HID 04b3:3107', /dev/input/event14 is a pointer caps

Linux eva1 4.10.0-22-generic #24-Ubuntu SMP Mon May 22 17:43:20 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux

ProblemType: Bug
DistroRelease: Ubuntu 17.04
Package: unity 7.5.0+17.04.20170407.1-0ubuntu1
ProcVersionSignature: Ubuntu 4.10.0-22.24-generic 4.10.15
Uname: Linux 4.10.0-22-generic x86_64
.tmp.unity_support_test.0:

ApportVersion: 2.20.4-0ubuntu4.1
Architecture: amd64
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity:Unity7
Date: Fri Jun 9 11:30:40 2017
DistUpgraded: Fresh install
DistroCodename: zesty
DistroVariant: ubuntu
GraphicsCard:
 Intel Corporation Device [8086:5912] (rev 04) (prog-if 00 [VGA controller])
   Subsystem: Micro-Star International Co., Ltd. [MSI] Device [1462:7994]
GsettingsChanges:
 b'org.compiz.core' b'active-plugins' b"['core', 'composite', 'opengl', 'move', 'regex', 'compiztoolbox', 'commands', 'place', 'wall', 'resize', 'grid', 'mousepoll', 'imgpng', 'vpswitch', 'animation', 'snap', 'unitymtgrabhandles', 'copytex', 'workarounds', 'fade', 'session', 'scale', 'expo', 'ezoom', 'unityshell']"
 b'com.canonical.Unity' b'minimize-count' b'64'
 b'com.ubuntu.user-interface' b'scale-factor' b"{'DP-1': 8}"
 b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'"
 b'org.gnome.desktop.interface' b'scaling-factor' b'uint32 1'
InstallationDate: Installed on 2017-04-18 (51 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
JournalErrors:
 Error: command ['journalctl', '-b', '--priority=warning', '--lines=1000'] failed with exit code 1: Hint: You are currently not seeing messages from other users and the system.
       Users in the 'systemd-journal' group can see all messages. Pass -q to
       turn off this notice.
 No journal files were opened due to insufficient permissions.
MachineType: MSI MS-7994
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-22-generic.efi.signed root=UUID=333c5e4f-3f61-4abf-b950-f19431c843d6 ro quiet splash vt.handoff=7
SourcePackage: unity
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/16/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 5.80
dmi.board.asset.tag: Default string
dmi.board.name: H110M GAMING (MS-7994)
dmi.board.vendor: MSI
dmi.board.version: 1.0
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr5.80:bd12/16/2016:svnMSI:pnMS-7994:pvr1.0:rvnMSI:rnH110MGAMING(MS-7994):rvr1.0:cvnMSI:ct3:cvr1.0:
dmi.product.name: MS-7994
dmi.product.version: 1.0
dmi.sys.vendor: MSI
version.compiz: compiz 1:0.9.13.1+17.04.20170109-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.76-1
version.libgl1-mesa-dri: libgl1-mesa-dri 17.0.3-1ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 17.0.3-1ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.19.3-1ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.9.0-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20170309-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.14-0ubuntu1
xserver.bootTime: Fri Jun 9 11:29:23 2017
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.19.3-1ubuntu1
xserver.video_driver: modeset

Revision history for this message
themusicgod1 (themusicgod1) wrote :
Revision history for this message
themusicgod1 (themusicgod1) wrote :

still does this, same mouse different computer running artful/gnome/weyland/gdm3

tags: added: artful
summary: - no pointer on startup
+ No mouse cursor on startup
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gdm3 (Ubuntu):
status: New → Confirmed
Changed in unity (Ubuntu):
status: New → Confirmed
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for reporting this bug to Ubuntu.
Ubuntu 17.10 (artful) reached end-of-life on July 19, 2018.
Ubuntu 17.04 (zesty) reached end-of-life on January 13, 2018.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in and change the bug status to Confirmed.

Changed in gdm3 (Ubuntu):
status: Confirmed → Won't Fix
Changed in unity (Ubuntu):
status: Confirmed → Won't Fix
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