Missing Skype & Google Hangouts tray icon in 17.04

Bug #1679528 reported by Or Schiro on 2017-04-04
This bug affects 53 people
Affects Status Importance Assigned to Milestone
unity (Ubuntu)

Bug Description

Dear all,

I found this [1] discussion whose problem I can confirm.

Skype Beta and Google Hangouts do not show their tray icons on 17.04.

They used to show on 16.10.

All typical suspects of required packages are installed:

- sni-qt
- sni-qt:i386
- libappindicator1

Does 17.04 require any other package to be installed to show tray icons?



[1] http://askubuntu.com/questions/898596/system-tray-support-is-missing-on-ubuntu-17-04-aka-zesty-final-beta

Revision history for this message
Or Schiro (orschiro) wrote :

I applied the workaround described here [1].

It suggests launching applications as follows:

env XDG_CURRENT_DESKTOP=Unity skypeforlinux

What will be the long-term solution to this problem?



[1] http://www.webupd8.org/2017/04/fix-appindicator-not-working-for.html

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TomaszChmielewski (mangoo-wpkg) wrote :

Other applications also affected. For example, Slack.

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Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in unity (Ubuntu):
status: New → Confirmed
Revision history for this message
Or Schiro (orschiro) wrote :
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David Potter (akxw-hzxb-j0p9) wrote :

The PIA icon also no longer appears, which is problematic as the application can only be controlled via the icon.

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Dev (deviskec) wrote :

The problem seems to be that in 17.04, the XDG_CURRENT_DESKTOP variable changed from "Unity" to "Unity:Unity7" for some reason. I see no point in this change now, since both Unity 7 and Unity 8 are now dead, so maybe the simplest solution would be to revert this for the remaining lifetime of the this DE? This way all existing applications would still work.

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Graham Mitchell (graham-grahammitchell) wrote :

It seems the indicator is not displayed at all in Ubuntu 17.04 Zesty Zapus under Unity for *all* Electron-based applications. For me it's Discord that doesn't work.

Editing the .desktop shortcut with "env XDG_CURRENT_DESKTOP=Unity foo" works for me as well.

I agree that changing the variable back seems like the best idea.

Changed in unity (Ubuntu):
importance: Undecided → High
Revision history for this message
iojoij (hudejo) wrote :

Any update on this one? If tray notifications are deprecated then you should update the release notes.

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Mikhail (mikhaildd) wrote :

High importance but no updates for already one week?.. Hilarious! This bug is so annoying, I already regret upgrading my 16.10 to 17.04...

Revision history for this message
Ryan VanMiddlesworth (rvanmidd) wrote :

This is a pretty annoying bug, but I'm using another fix that's a lot easier than editing the `.desktop` shortcuts for all afflicted applications.

You can just globally override the XDG_CURRENT_DESKTOP variable by adding the following lines to your ~/.profile:

# Overwrite the XDG_CURRENT_DESKTOP variable to fix this Ubuntu bug:
# https://bugs.launchpad.net/ubuntu/+source/unity/+bug/1679528

Revision history for this message
LaMs (sylvain-lamontagne) wrote :

Take note that doing what is proposed in #10 will break some of unity-control-center apps

Revision history for this message
Peter Wolf (peterwolf) wrote :

As a temporary fix, one could also edit /usr/bin/skypeforlinux and add "XDG_CURRENT_DESKTOP=Unity" line.
But yeah, the edits to that script will be wiped out with package update or reinstall, since it is part of package space.

Revision history for this message
Ryan VanMiddlesworth (rvanmidd) wrote :

It's probably worth noting that at least Chrome seems to have been fixed to work with the system default of "XDG_CURRENT_DESKTOP=Unity:Unity7". That is, the original complaint of not being able to see Chrome/Hangouts icons in the notification tray is not an issue (don't know about Skype). However, I suspect there are still a lot of packages out there that have not been updated (and hence only work when the value is "Unity").

I know for sure that at least Slack 2.6.3 still does not show a tray icon without the aforementioned fix.

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