Ubuntu 15.10 Unity Dash freezes after returning from locked session

Bug #1519445 reported by Stacey L on 2015-11-24
This bug affects 4 people
Affects Status Importance Assigned to Milestone
unity (Ubuntu)

Bug Description

I'm using Ubuntu 15.10 on an Asus laptop. I've noticed that the Unity Launcher or Dash resting to the left of my screen freezes as well as the menu in the upper right corner freezing as well after I return to my main account after switching users.

Steps I use to reproduce the problem.

1. Select Menu button in upper right corner.
2. Click other user account...
3. Switch back to original account via same menu.
4. Unity Dash doesn't scroll, nor does the main menu (upper right corner work)

Solutions I've found

1. Pressing Control + Alt + L to lock screen
2. Unlocking the affected user account.

I'm wondering if there is a fix for this, or if any other users are experiencing this.

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1519445/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
affects: ubuntu → ubuntu-meta (Ubuntu)
affects: ubuntu-meta (Ubuntu) → unity (Ubuntu)
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in unity (Ubuntu):
status: New → Confirmed
markdon (markdon) wrote :

I'm seeing the same thing after upgrading from 15.04 to 15.10.
Also using an Asus laptop (Zenbook UX31A) with multiple user accounts.

Mason (masonstevens75) wrote :

I have the same issue with 15.10. Hope this gets resolved before the LTS.

Bachi (m-bachmann) wrote :

For me it happens on two machines now - one having 15.10. the other 15.04. Was not the case before a while, so must have been introduced by an update (not dist upgrade)

Bachi (m-bachmann) wrote :

(it happens occasionally, maybe 2-3x per week, usually afer logging in after a suspend. Can't click any icons in the left panel or upper right menu. Dell M3800 and Dell Inspiron)

Jacob Baglien (jbaglien) wrote :

I am on an Asus TP300L Laptop and this happens at least every other day, I just close the laptop and re-login.

To post a comment you must log in.
This report contains Public information  Edit
Everyone can see this information.

Other bug subscribers