Unity panels and window frames not displayed after boot

Bug #1508529 reported by Dario Bertero
36
This bug affects 7 people
Affects Status Importance Assigned to Milestone
unity (Ubuntu)
Expired
Critical
Unassigned

Bug Description

After system boot and login, Unity panels are not displayed, and windows appear without the frame (no title bar, no frame around the windows, only the content is shown). Unity keyboard shortcuts do not work.

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: unity-services 7.3.2+15.10.20151016-0ubuntu1
ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
Uname: Linux 4.2.0-16-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.19.1-0ubuntu3
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Wed Oct 21 23:48:30 2015
DistUpgraded: 2015-10-16 19:58:23,794 DEBUG enabling apt cron job
DistroCodename: wily
DistroVariant: ubuntu
DkmsStatus:
 acpi-call, 1.1.0, 4.2.0-16-generic, x86_64: installed
 tp-smapi, 0.41, 4.2.0-16-generic, x86_64: installed
ExecutablePath: /usr/lib/unity/unity-panel-service
GraphicsCard:
 Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Lenovo Device [17aa:2226]
InstallationDate: Installed on 2015-08-22 (59 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: LENOVO 20CMCTO1WW
ProcEnviron:
 PATH=(custom, no user)
 SHELL=/bin/bash
 LANG=en_HK.UTF-8
 LANGUAGE=en_HK:en
 XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-16-generic.efi.signed root=UUID=da47e804-2239-47b1-a6d1-493ccca12588 ro noprompt persistent quiet splash vt.handoff=7
SourcePackage: unity
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: Upgraded to wily on 2015-10-16 (5 days ago)
dmi.bios.date: 08/20/2015
dmi.bios.vendor: LENOVO
dmi.bios.version: N10ET38W (1.17 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20CMCTO1WW
dmi.board.vendor: LENOVO
dmi.board.version: SDK0K11826 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: dmi:bvnLENOVO:bvrN10ET38W(1.17):bd08/20/2015:svnLENOVO:pn20CMCTO1WW:pvrThinkPadX250:rvnLENOVO:rn20CMCTO1WW:rvrSDK0K11826WIN:cvnLENOVO:ct10:cvrNone:
dmi.product.name: 20CMCTO1WW
dmi.product.version: ThinkPad X250
dmi.sys.vendor: LENOVO
version.compiz: compiz 1:0.9.12.2+15.10.20151015-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.64-1
version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
xserver.bootTime: Wed Oct 21 23:47:04 2015
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 1079
 vendor LGD
xserver.version: 2:1.17.2-1ubuntu9

Revision history for this message
Dario Bertero (anrvrx) wrote :
Revision history for this message
Dario Bertero (anrvrx) wrote :

I must also say that the bug is happening all the time, and the system is almost unusable.

Revision history for this message
sammygadd (sammy-henningsson) wrote :

Any updates on this?

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in unity (Ubuntu):
status: New → Confirmed
Changed in unity (Ubuntu):
importance: Undecided → Critical
Revision history for this message
Alexey Balmashnov (a.balmashnov) wrote :

I seem to be bitten by the same or similar issue on Xenial (16.04), see bug 1567591

This is also a regression. Happen to me just recently (after SW update some days ago).

Revision history for this message
Alberto Salvia Novella (es20490446e) wrote :

Please:

1. Check if the solution in bug #1567591 works for you.
2. If it does not, set this bug status back to "confirmed".

Thank you.

Changed in unity (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Vishal Agravat (vishal-agravat-jnd) wrote :

Same Problem I had when I have installed ubuntu 16.04 first time but after installing it 3 time I can able to fix it.
In third time I didnt connect to Internet and then I go through installation, after reboot I updated system. That's how I fix or may be luck by chance!! Dont know..

Revision history for this message
dinamic (dinamic6661) wrote :

same here on Ubuntu 16.04 with nvidia binary :'( https://bugs.launchpad.net/ubuntu/+source/unity/+bug/1587877

Revision history for this message
dinamic (dinamic6661) wrote :

same bug here ^^ if i log into Guest, or if i make a new user then unity loads... very strange.. can someone please fix this bug? it's annoying

Revision history for this message
unsen (unsen) wrote :

seems to be the same problem i have.
* occurred after upgrade to 16.04
* clean test-user didn't help
* switching display-driver from nvidia to nuveau or an alternate nvidia didnt help.
* reinstall ubuntu-desktop didn't help

compiz-configuration-setup-manager was installed - and modified. but before the upgrade to 16.04 unity was working (i just have had the double-icon issue since the last upgrade therefore i decided to upgrade 16.04)

* cinnamon and Plasma desktops are working - fairly, but that#s not new ;) (one day i want to see all desktops 100% working as they should :D )

Andrea Azzarone (azzar1)
no longer affects: unity
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for unity (Ubuntu) because there has been no activity for 60 days.]

Changed in unity (Ubuntu):
status: Incomplete → Expired
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