mouse cursor disappears after standby

[Andreas E.]

After standby, the mouse cursor was not visible anymore.

After to subsequent times standby and wakeup, the mouse cursor remains invisible. The mouse cursor does not reappear by doing a drag&drop or switching themes or restarting unity (unity --replace) or restarting the kernel module psmouse.

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: unity 7.3.1+14.10.20141016-0ubuntu1
Uname: Linux 3.17.1-031701-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.14.7-0ubuntu8.4
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Mon Apr 27 12:34:34 2015
DistUpgraded: Fresh install
DistroCodename: utopic
DistroVariant: ubuntu
DkmsStatus:
 virtualbox, 4.3.18, 3.16.0-34-generic, x86_64: installed
 virtualbox, 4.3.18, 3.16.0-36-generic, x86_64: installed
EcryptfsInUse: Yes
GraphicsCard:
 Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Lenovo Device [17aa:3978]
InstallationDate: Installed on 2015-01-13 (103 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: LENOVO 20266
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.17.1-031701-generic root=UUID=8a0dc2f3-fcf3-4e5b-8e23-1441bd36e3dc ro quiet splash acpi_backlight=vendor quiet splash acpi_backlight=vendor vt.handoff=7
SourcePackage: unity
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/31/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: 76CN31WW
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Yoga2
dmi.board.vendor: LENOVO
dmi.board.version: 31900058STD
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo Yoga 2 Pro
dmi.modalias: dmi:bvnLENOVO:bvr76CN31WW:bd10/31/2013:svnLENOVO:pn20266:pvrLenovoYoga2Pro:rvnLENOVO:rnYoga2:rvr31900058STD:cvnLENOVO:ct10:cvrLenovoYoga2Pro:
dmi.product.name: 20266
dmi.product.version: Lenovo Yoga 2 Pro
dmi.sys.vendor: LENOVO
version.compiz: compiz 1:0.9.12+14.10.20140918-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.56-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.2-0ubuntu0.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.2-0ubuntu0.1
version.xserver-xorg-core: xserver-xorg-core 2:1.16.0-1ubuntu1.3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu4.2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
xserver.bootTime: Wed Apr 22 11:26:09 2015
xserver.configfile: /etc/X11/xorg.conf
xserver.errors:
 [dix] ELAN Touchscreen: unable to find touch point 0
 SynPS/2 Synaptics TouchPad: Read error 19
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.16.0-1ubuntu1.3
xserver.video_driver: intel

[Andreas E. (andreas-e)]

After upgrading to Ubuntu 15.04, I still see this happening sometimes (but noticeably less often then in 14.10):
- after boot (→ then I reboot)
- after standby
- after user switching
Sometimes the cursor appears again after some action, or after logging in again or after closing the laptop lid (standby) and waking up again. But also often the cursor remains invisible even after logging out or killing Xorg, then I have no other choice than reboot.

This is totally indeterministic.

[Paul White (paulw2u)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version as both 14.10 and 15.04 are now "End of Life".

When you test it and it is still an issue, kindly upload the updated logs by running only once:

apport-collect 1448982

and any other logs that are relevant for this particular issue.

[Launchpad Janitor (janitor)]

[Expired for unity (Ubuntu) because there has been no activity for 60 days.]