unity fails to load after login - screen garbled; desktop unusable

Bug #1320981 reported by Alex Chubaty
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Unity
Invalid
Undecided
Unassigned
unity (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

everything was working fine until the recent kernel update.

switching to tty1 and running unity --replace restores some (but not all) desktop functionality:
- desktop loads (no longer garbled)
- unity sidebar now loads
- top menu bar doesn't load
- many window decorations, font etc. not working so windows look awful
- shortcut keys do not work
- start up programs don't load

some of the output from unity --replace is similar to this bug: https://bugs.launchpad.net/unity/+bug/1282507 suggesting a problem connecting to dbus (see attached)

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: unity 7.2.0+14.04.20140423-0ubuntu1.2
ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
NonfreeKernelModules: fglrx
.tmp.unity.support.test.0:

ApportVersion: 2.14.1-0ubuntu3.1
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Mon May 19 11:37:35 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
DkmsStatus: fglrx-updates, 13.350.1, 3.13.0-24-generic, x86_64: installed
EcryptfsInUse: Yes
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] Redwood XT [Radeon HD 5670/5690/5730] [1002:68d8] (prog-if 00 [VGA controller])
   Subsystem: Hightech Information System Ltd. Device [1787:2294]
InstallationDate: Installed on 2014-04-04 (45 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Beta amd64 (20140326)
MachineType: System manufacturer System Product Name
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=35f2a23b-ea35-4160-a1c7-2d945a4bede8 ro quiet splash vt.handoff=7
SourcePackage: unity
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/27/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1701
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P7P55D-E LX
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1701:bd09/27/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP7P55D-ELX:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
version.compiz: compiz 1:0.9.11+14.04.20140423-0ubuntu1
version.fglrx-installer: fglrx-installer N/A
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-4ubuntu5
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-4ubuntu5
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Mon May 19 11:34:27 2014
xserver.configfile: default
xserver.devices:
 input Power Button KEYBOARD, id 6
 input Power Button KEYBOARD, id 7
 input USB Optical Mouse MOUSE, id 8
 input AT Translated Set 2 keyboard KEYBOARD, id 9
xserver.errors:
 open /dev/dri/card0: No such file or directory
 AIGLX error: failed to open /usr/X11R6/lib64/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib64/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
 AIGLX error: failed to open /usr/lib64/dri/fglrx_dri.so, error[/usr/lib64/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
 AIGLX error: failed to open /usr/X11R6/lib/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.15.1-0ubuntu2
xserver.video_driver: fglrx

Revision history for this message
Alex Chubaty (alex-chubaty) wrote :
Revision history for this message
hexafraction (rarkenin) wrote :

How did you install fglrx? From AMD's download site? Apt? Which package (fglrx-amdcccle, fglrx-updates, or fglrx)?

Revision history for this message
Alex Chubaty (alex-chubaty) wrote : Re: [Bug 1320981] [NEW] unity fails to load after login - screen garbled; desktop unusable
Download full text (4.1 KiB)

Fglrx-updates from the standard repos

On Tuesday, May 20, 2014, hexafraction <email address hidden> wrote:

> How did you install fglrx? From AMD's download site? Apt? Which package
> (fglrx-amdcccle, fglrx-updates, or fglrx)?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1320981
>
> Title:
> unity fails to load after login - screen garbled; desktop unusable
>
> Status in “unity” package in Ubuntu:
> New
>
> Bug description:
> everything was working fine until the recent kernel update.
>
> switching to tty1 and running unity --replace restores some (but not
> all) desktop functionality:
> - desktop loads (no longer garbled)
> - unity sidebar now loads
> - top menu bar doesn't load
> - many window decorations, font etc. not working so windows look awful
> - shortcut keys do not work
> - start up programs don't load
>
> some of the output from unity --replace is similar to this bug:
> https://bugs.launchpad.net/unity/+bug/1282507 suggesting a problem
> connecting to dbus (see attached)
>
> ProblemType: Bug
> DistroRelease: Ubuntu 14.04
> Package: unity 7.2.0+14.04.20140423-0ubuntu1.2
> ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
> Uname: Linux 3.13.0-24-generic x86_64
> NonfreeKernelModules: fglrx
> .tmp.unity.support.test.0:
>
> ApportVersion: 2.14.1-0ubuntu3.1
> Architecture: amd64
> CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
> CompositorRunning: compiz
> CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
> CompositorUnredirectFSW: true
> Date: Mon May 19 11:37:35 2014
> DistUpgraded: Fresh install
> DistroCodename: trusty
> DistroVariant: ubuntu
> DkmsStatus: fglrx-updates, 13.350.1, 3.13.0-24-generic, x86_64: installed
> EcryptfsInUse: Yes
> GraphicsCard:
> Advanced Micro Devices, Inc. [AMD/ATI] Redwood XT [Radeon HD
> 5670/5690/5730] [1002:68d8] (prog-if 00 [VGA controller])
> Subsystem: Hightech Information System Ltd. Device [1787:2294]
> InstallationDate: Installed on 2014-04-04 (45 days ago)
> InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Beta amd64 (20140326)
> MachineType: System manufacturer System Product Name
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic
> root=UUID=35f2a23b-ea35-4160-a1c7-2d945a4bede8 ro quiet splash vt.handoff=7
> SourcePackage: unity
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 09/27/2012
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: 1701
> dmi.board.asset.tag: To Be Filled By O.E.M.
> dmi.board.name: P7P55D-E LX
> dmi.board.vendor: ASUSTeK Computer INC.
> dmi.board.version: Rev 1.xx
> dmi.chassis.asset.tag: Asset-1234567890
> dmi.chassis.type: 3
> dmi.chassis.vendor: Chassis Manufacture
> dmi.chassis.version: Chassis Version
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr1701:bd09/27/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP7P55D-ELX:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
> dmi.product.name: Syst...

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Revision history for this message
Andrea Azzarone (azzar1) wrote :

Can you still reproduce this issue?

Changed in unity:
status: New → Incomplete
Changed in unity (Ubuntu):
status: New → Incomplete
Revision history for this message
Alex Chubaty (alex-chubaty) wrote :

I haven't tried, because I want/need to use my desktop. I've long since purged fglrx and done a number of other workarounds & updates.

Revision history for this message
Andrea Azzarone (azzar1) wrote :

Yeah, but let's close the bug. Open a new bug if you'll reproduce it in the future.

Changed in unity:
status: Incomplete → Invalid
Changed in unity (Ubuntu):
status: Incomplete → Invalid
Revision history for this message
Alex Chubaty (alex-chubaty) wrote :

yes, feel free to close. it's good to know people are looking at the launchpad bugs, so thank you. unfortunately, for this one I've had to move on in order to stay productive.

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