unity-panel-service assert failure: dbus_error.c:69: Unhandled error from nih_dbus_error_raise: Connection was disconnected before a reply was received

Bug #1230222 reported by artemioestrella
72
This bug affects 12 people
Affects Status Importance Assigned to Milestone
Unity
Fix Released
Critical
Unassigned
unity (Ubuntu)
Fix Released
Critical
Unassigned

Bug Description

Unity doesn't load, no Launcher, no Dash appears

ProblemType: Crash
DistroRelease: Ubuntu 13.10
Package: unity-services 7.1.0+13.10.20130920-0ubuntu1
ProcVersionSignature: Ubuntu 3.11.0-8.15-generic 3.11.1
Uname: Linux 3.11.0-8-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.12.4-0ubuntu1
Architecture: amd64
AssertionMessage: dbus_error.c:69: Unhandled error from nih_dbus_error_raise: Connection was disconnected before a reply was received
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
Date: Tue Sep 24 07:37:25 2013
DistUpgraded: 2013-09-22 19:03:46,073 DEBUG enabling apt cron job
DistroCodename: saucy
DistroVariant: ubuntu
DkmsStatus:
 virtualbox, 4.2.16, 3.11.0-8-generic, x86_64: installed
 virtualbox, 4.2.16, 3.8.0-30-generic, x86_64: installed
ExecutablePath: /usr/lib/unity/unity-panel-service
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] Redwood PRO [Radeon HD 5550/5570/5630/6510/6610/7570] [1002:68d9] (prog-if 00 [VGA controller])
   Subsystem: Micro-Star International Co., Ltd. Device [1462:8070]
InstallationDate: Installed on 2013-04-26 (152 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: To be filled by O.E.M. To be filled by O.E.M.
MarkForUpload: True
ProcCmdline: /usr/lib/unity/unity-panel-service
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-8-generic root=UUID=1bbadea8-ea63-415a-baf0-e93448ff7747 ro quiet splash vt.handoff=7
Signal: 6
SourcePackage: unity
StacktraceTop:
 ?? () from /lib/x86_64-linux-gnu/libnih.so.1
 __run_exit_handlers (status=0, listp=0x7f79763546a8 <__exit_funcs>, run_list_atexit=run_list_atexit@entry=true) at exit.c:77
 __GI_exit (status=<optimized out>) at exit.c:99
 __libc_start_main (main=0x404d60 <main>, argc=1, ubp_av=0x7fffa97da888, init=<optimized out>, fini=<optimized out>, rtld_fini=<optimized out>, stack_end=0x7fffa97da878) at libc-start.c:294
 _start ()
Title: unity-panel-service assert failure: dbus_error.c:69: Unhandled error from nih_dbus_error_raise: Connection was disconnected before a reply was received
UpgradeStatus: Upgraded to saucy on 2013-09-23 (2 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 03/12/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1102
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: M5A97
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1102:bd03/12/2012:svnTobefilledbyO.E.M.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnASUSTeKCOMPUTERINC.:rnM5A97:rvrRev1.xx:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: To be filled by O.E.M.
version.compiz: compiz 1:0.9.10+13.10.20130920-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.46-1
version.libgl1-mesa-dri: libgl1-mesa-dri 9.2-1ubuntu2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 9.2-1ubuntu2
version.xserver-xorg-core: xserver-xorg-core 2:1.14.2.901-2ubuntu4
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu6
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.21.14-4ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1
xserver.bootTime: Wed Sep 25 06:07:04 2013
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.14.2.901-2ubuntu4
xserver.video_driver: radeon

Revision history for this message
artemioestrella (artemioestrella) wrote :
Revision history for this message
Apport retracing service (apport) wrote :

StacktraceSource:
 #0 0x00007f7975fcaf77 in ?? ()
 #1 0x00007f7975fce5e8 in ?? ()
 #2 0x0000000000000020 in ?? ()
 #3 0x0000000000000000 in ?? ()
StacktraceTop:
 ?? ()
 ?? ()
 ?? ()
 ?? ()

Revision history for this message
Apport retracing service (apport) wrote : Stacktrace.txt
Revision history for this message
Apport retracing service (apport) wrote : ThreadStacktrace.txt
tags: added: apport-failed-retrace
tags: removed: need-amd64-retrace
Stephen M. Webb (bregma)
information type: Private → Public
Revision history for this message
Apport retracing service (apport) wrote : Updated stack trace from duplicate bug 1232040

Package: unity-services 7.1.0+13.10.20130920-0ubuntu1
ProcCmdline: /usr/lib/unity/unity-panel-service

Revision history for this message
Apport retracing service (apport) wrote : Dependencies.txt
Revision history for this message
Apport retracing service (apport) wrote : ProcMaps.txt
Revision history for this message
Apport retracing service (apport) wrote : Stacktrace.txt
Revision history for this message
Apport retracing service (apport) wrote : ThreadStacktrace.txt
tags: removed: apport-failed-retrace
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in unity (Ubuntu):
status: New → Confirmed
Changed in unity (Ubuntu):
importance: Undecided → Critical
Changed in unity:
importance: Undecided → Critical
status: New → Confirmed
Majed (azizmajed-9)
Changed in unity (Ubuntu):
status: Confirmed → Fix Released
Changed in unity:
status: Confirmed → Fix Released
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